Kabila Hotel & Spa

Si, todo bien

Very clean room and comfortable bedding. Nice staff. Great breakfast.

Great staff

Overall rating: ★★☆☆☆ (2/5) We had a smooth check-in, the gentleman who assisted us was kind and professional. The bar has a nice, nostalgic vibe, and the property itself is beautiful. Unfortunately, the room we stayed in was quite outdated, bland, and felt empty. Breakfast, however, was excellent. The waiter serving us was outstanding: professional, polite, and very accommodating. Everything went well until checkout. The front desk receptionist in the morning was extremely rude and dismissive. When I approached her to ask about the restaurant, she didn’t even bother to stand up or greet my wife and I, properly. Later, when I asked about extending our stay and mentioned we weren’t satisfied with our room, she acknowledged it was outdated and said, “What do you expect?” I asked if we could move to a poolside room since the hotel was nearly empty. We barely saw any other guests. Instead of checking with a manager, she flatly said yes, but only at the premium rate. When I politely asked if they could make an exception given the situation, she looked my wife up and down and said “no”, rudely. Up until that point, we actually enjoyed our stay despite the dated room, but her attitude completely ruined the experience. To make matters worse, when I came to check out, she was flirting with her manager in the back office and ignored me until I tapped my key on the desk to get her attention. Overall, a disappointing end to what could have been a pleasant stay.

Sauberes ruhiges Zimmer, freundliches (nicht immer englischsprachiges) Personal, komfortables Bett, warmes Wasser, freie Badezimmer-Utensilien, eigener Strand, gute Auswahl beim Frühstück (Personal aber täglich zu spät dran +30min), eines von x Hotels an einer Kette

Séjour parfait au calme, personnel très agréable

Hôtel parfait , gentillesse du Personnel très bonne équipe bonne continuation pour ce bel hotel

- Kein privates strand -Keine Liegestuhl am strand -Kein vernünftiges Frühstück -Duche hatbei uns nicht funktioniert -Wasserröhre war nicht gut isoliert - toilette und zimmer waren wie sauna + Personal war nett

bruit de circulation important

We had a wonderful stay!! Everyone was super friendly, rooms are very clean and the hotel is just amazing! Thank you

Magnifique hôtel en bord de mer avec une plage privée super belle et propre Grande piscine grands espaces Chambres confortables et personnel aux petits soins

The restaurant staff, led by Redouan, was the highlight of our trip. KHALID

C'est un endroit digne des resorts qu'on retrouve dans les caraibes avec de la végétation abondante et une grande et très belle plage. Le personnel est très gentil et très accueillant. La propreté est numéro un. La seule chose qui était négative est que le coffre de sécurité ne fonctionnait pas dans la chambre. Je recommanderai cette place.

Proximité de la plage, établissement propre, extérieur très agréable, personnel aussi.

Amazing location

A very reasonable hotel, next to a great beach and located on a wonderful area. Great breakfast, staff and ambiance. Will go back again.

Amazing place and very nice staff especially Mohamed at the reception he was very helpful and all the staff were doing their best to make us feel very comfortable

We found it very intimidating that the housekeeping staff entered our rooms without knocking and just let themselves in before we had even stepped inside. We have never experienced anything like that before. It felt quite intrusive. There were missing towels for two people, even though two of us had booked rooms. We had to ask for towels several times. They were very strict about towels, and you're not allowed to have extra towels at the pool like the ones you have in the bathroom. It’s not very flexible.

Hotel agréable, personnel très serviable et aimable Un hôtel dans un environnement agréable, dans lequel je séjournerai a nouveau

L'hotel est certe vieillissant mais les chambres sont grande et la literie de qualité. Le personnel est compétent. La chambre est propre. Et le petit dej est bien. En revanche nous avons très mal dormi car l'etblissement héberge un piano bar et à partir de 3 heures du matin et jusqu'à 6h30 impossible de dormir! En effet les clients font énormément de bruit en sortant (cris, crissement des pneus des voitures, ...). Pour information nous y avons séjourné un lundi du mois d'avril. De plus le restaurant offre un très mauvais rapport qualité prix.