Riad Assala

Riad
8,4
/10
Mengesankan
50 ulasan

Kesan Menginap Tamu Lain

Steve
10,0
/ 10
We had a wonderful stay in Marrakech at Riad Assala. The staff were all really friendly and extremely helpful. When we arrived from the airport in the transport they had arranged for us Ahmed met us at our taxi and took our cases through the narrow streets to the Riad where we were greeted by Fatima and Mustafa and offered mint tea as we settled in. They were also very accomodating to my wife's need of a gluten free diet and provided us with delicious food (breakfast every day and some dinners). The location in the heart of the medina was great being within walking distance of most of the main tourist attractions. When we left they once again organised our transport to the airport and Ahmed helped take our cases to the pick up point ensuring that we and our luggage were safely aboard. We would heartily recommend Riad Assala to anyone visiting Marrakech.
Verified traveler
10,0
/ 10
Ich bin Anfang März mit meiner Freundin nach Marrakech gereist. Das Riad liegt versteckt in einer Seitengasse, dennoch sehr zentral in Mitten der Médina. Wir wurden vom Hotelpersonal netterweise von unserem Taxi abgeholt und zum Riad gebracht. Alle wichtigen Sehenswürdigkeiten sind fußläufig zu erreichen. Obwohl man quasi direkt in einem Souk wohnt, ist es im Riad erstaunlich ruhig und erholsam. Der Pool bietet eine gute Gelegenheit zum Abkühlen und auf der verwinkelten Dachterrasse ist eine Erholung von der turbulenten Stadt möglich. In der Unterkunft haben wir uns sehr wohl gefühlt. Alle Mitarbeiter waren herzlich und zuvorkommend, haben uns bei jeder noch so kleinen Frage geholfen und wussten immer genau wann der richtige Zeitpunkt war, um uns eine Kanne frischen Minztee anzubieten ;) Merci beaucoup!
Françoise
10,0
/ 10
Séjour formidable,emplacement parfait ,lieu typique ,beaux décors ,confortable, douillet ,chaleureux Accueil ,discrétion ,gentillesse efficacité du personnel Les petits déjeuners "fait maisons"de Fatima sont exquis !
Area Akomodasi
Lihat Peta
8 derb Ouayhah, Sidi Abdelaziz, Annakhil, Marrakesh, Marrakesh-Safi, Morocco, 40000

Fasilitas Utama

Selengkapnya
Restoran
Kolam Renang
Resepsionis 24 Jam
WiFi
Riad Assala berada di Annakhil. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Riad Assala

8 derb Ouayhah, Sidi Abdelaziz, Annakhil, Marrakesh, Marrakesh-Safi, Morocco, 40000
Temukan Tempat Lainnya
Lainnya Riad Assala
Lainnya 2 Riad Assala

Lebih Lanjut tentang Riad Assala

Lokasi


Riad Assala berada di Annakhil.

Tentang Riad Assala

Pengalaman menginap Anda tak akan terlupakan berkat pelayanan istimewa yang disertai oleh berbagai fasilitas pendukung untuk kenyamanan Anda.

Tersedia kolam renang untuk Anda bersantai sendiri maupun bersama teman dan keluarga.

Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.

Terdapat restoran yang menyajikan menu lezat ala Riad Assala khusus untuk Anda.

Riad Assala adalah akomodasi dengan fasilitas baik dan kualitas pelayanan memuaskan menurut sebagian besar tamu.

Nikmati pelayanan mewah dan pengalaman tak terlupakan ala Riad Assala selama Anda menginap di sini.

Semua Fasilitas di Riad Assala

Lainnya Riad Assala
Lainnya

Kegiatan Lainnya

  • Perpustakaan
  • Kolam renang outdoor
  • Hammam / Spa Turki
  • Taman
  • Mandi uap

Servis Hotel

  • Penitipan bagasi
  • Resepsionis 24 jam
  • Laundry
  • Jasa tur
  • Concierge/layanan tamu

Fasilitas Publik

  • OTHER
  • Restoran
  • Brankas

Umum

  • Area merokok
  • Teras rooftop

Anak-anak dan Hewan Peliharaan

  • Penitipan anak berbiaya

Transportasi

  • Transportasi di area hotel berbiaya

Konektivitas

  • WiFi gratis

Jasa Antar Jemput

  • Antar-jemput bandara berbiaya

Fasilitas Bisnis

  • Ruang rapat

Kebijakan Akomodasi & Informasi Umum di Riad Assala

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
  • Biaya antar jemput bandara: EUR 17.00 per kendaraan (satu arah)
  • Biaya parkir di sekitar: EUR 3 per malam (berjarak sekitar 1056102 km)
  • Biaya tempat tidur bayi: EUR 10.0 per malam
  • Biaya kasur lipat: EUR 20.0 per hari

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Pajak yang dikenakan oleh pemerintah kota: EUR 2.50 per orang, per malam. Pajak ini tidak berlaku bagi anak berusia di bawah 12 tahun tahun.

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit; tidak menerima uang tunai
  • Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, P3K, dan tralis jendela
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan). Tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.Resepsionis akan menyambut tamu saat kedatangan di properti.

Hotel only accepts guests with minimum age of 18

Waktu Check-in/Check-out

Check-in:
07:00 - 00:00
Check-out:
Sebelum 12:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Restoran, Kolam Renang, Resepsionis 24 Jam, WiFi
Waktu Check-In/Check-Out
Dari 07:00 - 00:00 - sampai 12:00
Kamar yang tersedia di Riad Assala
6
Fasilitas lainnya di Riad Assala
Perpustakaan, Kolam renang outdoor, Hammam / Spa Turki, Taman, Mandi uap

Pertanyaan yang sering ditanyakan di Riad Assala

Fasilitas apa saja yang tersedia di Riad Assala?
Riad Assala memiliki fasilitas terbaik seperti: Restoran, Kolam Renang, Resepsionis 24 Jam, WiFi. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Riad Assala?
Waktu untuk check-in di Riad Assala adalah mulai dari pukul 07:00 - 00:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Hotel bintang berapa Riad Assala?
Riad Assala memiliki 4.0 bintang
Ada berapa kamar yang tersedia di Riad Assala?
Riad Assala memiliki 6 kamar
Apa kata traveller yang sudah menginap di Riad Assala?
Riad Assala terkenal akan Pelayanan dan Fasilitas, Kebersihan, Kenyamanan Kamar. Dari traveler asli di Traveloka.

Review dari Tamu Lainnya di Riad Assala

8,4
Mengesankan
Dari 50 review
Kebersihan

8,8

Kenyamanan Kamar

8,0

Pelayanan dan Fasilitas

9,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Riad Assala

Jumlah review per halaman
20
40
Review teratas
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 305 minggu lalu

Expedia Group verified review

Staff friendly and helpful, room spacious and clean.
Jayce
icon-Teman dan Keluarga
Teman dan Keluarga
4,0
/10
Diulas 323 minggu lalu

Hotels.com verified review

The riad was quite far from the entrance and we had to drag our bags over 5 minutes through the Medina to get to the riad. There also was a horrible stench right outside the riad. They were extremely nice once we made it inside the venture to get there just was not pleasant. The bathroom also did not have a door which was gross. Lastly their recommended transportation to and from the airport was overpriced and he was extremely rude.
Read More
GIANNA
8,0
/10
Diulas 323 minggu lalu

Hotels.com verified review

Llegar fue un poco complicado por las calles del Zoco. De ahí en fuera todo muy bien!
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 341 minggu lalu

Expedia Group verified review

L'emplacement est idéal dans la medina. Beaucoup de petits commerces à proximité. La place jemaa el Fna est facilement accessible à pied.
Steve
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 346 minggu lalu

Expedia Group verified review

We had a wonderful stay in Marrakech at Riad Assala. The staff were all really friendly and extremely helpful. When we arrived from the airport in the transport they had arranged for us Ahmed met us at our taxi and took our cases through the narrow streets to the Riad where we were greeted by Fatima and Mustafa and offered mint tea as we settled in. They were also very accomodating to my wife's need of a gluten free diet and provided us with delicious food (breakfast every day and some dinners). The location in the heart of the medina was great being within walking distance of most of the main tourist attractions. When we left they once again organised our transport to the airport and Ahmed helped take our cases to the pick up point ensuring that we and our luggage were safely aboard. We would heartily recommend Riad Assala to anyone visiting Marrakech.
Read More
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 351 minggu lalu

Expedia Group verified review

Ich bin Anfang März mit meiner Freundin nach Marrakech gereist. Das Riad liegt versteckt in einer Seitengasse, dennoch sehr zentral in Mitten der Médina. Wir wurden vom Hotelpersonal netterweise von unserem Taxi abgeholt und zum Riad gebracht. Alle wichtigen Sehenswürdigkeiten sind fußläufig zu erreichen. Obwohl man quasi direkt in einem Souk wohnt, ist es im Riad erstaunlich ruhig und erholsam. Der Pool bietet eine gute Gelegenheit zum Abkühlen und auf der verwinkelten Dachterrasse ist eine Erholung von der turbulenten Stadt möglich. In der Unterkunft haben wir uns sehr wohl gefühlt. Alle Mitarbeiter waren herzlich und zuvorkommend, haben uns bei jeder noch so kleinen Frage geholfen und wussten immer genau wann der richtige Zeitpunkt war, um uns eine Kanne frischen Minztee anzubieten ;) Merci beaucoup!
Read More
Françoise
10,0
/10
Diulas 352 minggu lalu

Hotels.com verified review

Séjour formidable,emplacement parfait ,lieu typique ,beaux décors ,confortable, douillet ,chaleureux Accueil ,discrétion ,gentillesse efficacité du personnel Les petits déjeuners "fait maisons"de Fatima sont exquis !
Ilaria
10,0
/10
Diulas 360 minggu lalu

Hotels.com verified review

Bellissimo riad, centrale ma una volta entrati si abbandona totalmente la frenesia della medina per rilassarsi tra alberi e fontane. Colazione ottima. Servizio cordiale e attento
TC
8,0
/10
Diulas 360 minggu lalu

Expedia Group verified review

Authentic Riad in very central location, albeit accessed by a small (dark) alley. Staff were brilliant for friendliness and helpfulness.
Verified traveler
10,0
/10
Diulas 367 minggu lalu

Expedia Group verified review

Heel mooi, proper en centraal gelegen ! Heel lieve personeel
Verified traveler
4,0
/10
Diulas 368 minggu lalu

Hotels.com verified review

Das Zimmer war nur durch ein vom Hotel gestelltes Vorhängeschloss zu sichern. Leider hing das Schloss am Abend immer offen an der Tür. Das Zimmer stand damit den ganzen Tag offen. Die Dusche war verstopft, nach einer Minute duschen stand das Wasser für Stunden. Die Reparatur war während unseres Aufenthaltes nicht möglich. Ein Fenster schloss nicht, man konnte uns aus dem innenhof während der Nacht beim Schlafen beobachten, auch diese Reperatur konnte nicht während unseres Aufenthaltes durchgeführt werden. Ein Wechsel des Zimmers war nicht möglich. Verschiedene Mitarbeiter wollten uns Touren, Mietwagen etc verkaufen, als wir nichts kauften liess man uns jedoch in Ruhe. Bei Abreise wollte man das via hotels.com bereits bezahlte nochmals kassieren. Es scheint hier ein (temporäres?) IT Problem zu geben, wir empfehlen eine ausgedruckte Zahlungsbestätigung dabei zu haben. Am Ende liess uns der sehr freundliche Mitarbeiter gehen und glaubte uns. Zum positivem: Der Ort ist sehr zentral. Das Bad (exklusive der Dusche) ist auf gutem Niveau und sauber. Die Zimmer geräumig, das gesamte Hotel für ein Riad sehr hochwertig. (wir kennen schon ein paar). Das Frühstück ist nicht abwechslungsreich jedoch umfangreich und lecker.
Read More
Chiara
10,0
/10
Diulas 370 minggu lalu

Expedia Group verified review

Lovely Riad in the heart of the Médina, close to the souk and other attractions. Staff friendly and able to speak English, Spanish, French and Arabic so comunication was excellent!! The Road was beautiful and in great condition, the bfast room/dining room lovely and relaxing. Bfast was excellent and included omelette, yogurt, maroccan bread with marmalade and honey, mint tea, coffe and orange juice.
Read More
Verified traveler
8,0
/10
Diulas 371 minggu lalu

Expedia Group verified review

Ontbijt top! Gezellig aan een grote tafel waardoor je goed contact maakt met andere mensen. Personeel doet alles om het je naar het zin te maken. Douche minder. Bed aan de kleine kant. Perfecte ligging. Prijs technisch helemaal goed
Marcus/Shannon
10,0
/10
Diulas 374 minggu lalu

Expedia Group verified review

Let me start by saying I was a little nervous about using Expedia to pick us up at the airport and drop us off at the hotel. If you are anything like me don’t worry it work for us. I was extremely happy a repensative was sent to pick us up from drop off point. I do not know if they knew we wasn’t moving because it so busy when you are dropped off, but it was appreciated. This should be a norm for all guest if it’s not. Arrived and was greeted with open arms, the hotel staff really took care of us. They guide us every step of the way. They were very understanding of language barriers and found the person who spoke English well. The room was comfortable, beware the water is so hot. Loved it. Also the dinner was great on first night to get your bearing. I asked for a laundry mat and they even washed our clothes for a small fee which freed us up too enjoy more of Morocco. This was one of the best Raid we have stayed in. So if you book you shouldn’t be disappointed. Rooms are decent size for money, no tv but we not there too watch tv. Enjoyed our stayed and if we go back we will definitely book again. The bed was a little too firm for my taste, however it was clean.
Read More
Donald
10,0
/10
Diulas 376 minggu lalu

Hotels.com verified review

nous faire sentir chez soi... Notre chambre n’était pas très grande mais très confortable. En revanche, la salle de bain très grande, dotée de 2 lavabos de cuivre, d’une douche et d’un bain. Nous avions des trucs à garder au froid et Ahmed nous a gentiment aidé en les mettant au frigo pour nous. Nous avons séjourné au Riad 4 jours et n’avons pas regretté notre choix.
Read More
SK
10,0
/10
Diulas 384 minggu lalu

Expedia Group verified review

Ahmed & Fatima made our stay at Riad Assala. They were accommodating and kind, even with the language barrier. The riad itself is like a quiet refuge in the busy city. We loved it so much we booked with them again at the end of our stay. One thing to note: it’s a little tricky to find (you have to go down a few internal alleys). It’s helpful to download map.me app to give you precise directions.
Read More
latifa
4,0
/10
Diulas 389 minggu lalu

Expedia Group verified review

Many times i visited marrakech. This stay was my worst experience. I didnt experience NO service! The place smells. After the check in we went to the (bath)room smelled bad and very noisy. After having a nice night out, I had to wait 10 minutes outside, trying to wake up the night shift to open the door for us! When laying in my bed half an hour later other people had the same. So I had to scream to the guy that he had to open the door. In the morning .. no one around for breakfast. We had to ask for our self. I was fed up with everything and I packed my stuff ( payed for 2 nights) after a whole debate, I still had to pay the city tax and ofcours no refund of the paid night or any other solution. So this was my experience.. for me as a Moreoccan, really this wasn’t the service and things I am proud of in Morocco! Never again!
Read More
Verified traveler
2,0
/10
Diulas 398 minggu lalu

Hotels.com verified review

We did NOT enjoy our experience at Riad Assala at all. 1) After making the reservation, Catherine emailed us to ask if we would like dinner arranged for our arrival. We followed up with her via email 5 times to ask re: menu, pricing and other details, but never heard back. When we arrived to check in, we were told that they had dinner ready for us. We weren't hungry and felt guilty for turning down food prepared for us; however it was $35 per person, and we did not want to pay that much for a dinner we didn't want. The staff insisted that we ordered it but we showed them our booking to confirm that we did not. 2) One night my husband fell ill and we couldn't go out for dinner. I asked the riad staff if they could order food delivery for me (since I don't speak french and most delivery places required an order in french), but they declined and said it wasn't allowed. I asked if they had anything at the riad I could eat (I was willing to pay); they said nothing was available. I went to bed hungry that night. I was extremely upset. 3) Overall, there was a sense of stinginess at the riad. Anytime we asked for something, the answer was no. No extra egg, no soap, no water. They were very rigid in their rules. 4) Make sure you get the hotel to arrange for pickup from airport or you will never find it yourself. Positives: The staff was usually helpful and would go outside the riad to show us directions. They were nice people.
Read More
Verified traveler
8,0
/10
Diulas 400 minggu lalu

Expedia Group verified review

Ideale Lage in der Altstadt, prima Dachterrrasse, freundliches Personal.
sophie
10,0
/10
Diulas 401 minggu lalu

Expedia Group verified review

Nous avons passés 4 jours au Riad Assala, c’était un séjour fabuleux. Riad très bien situé au cœur de la médiana et proche de tout. Des hôtes plus que gentil et serviable d’une gentillesse inégalable ! Dépaysement assuré !
Jumlah review per halaman
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Buat Pesanan Sekarang
Lainnya 4 Riad Assala

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
8,4
Mengesankan
Dari 50 review
Kebersihan

8,8

Kenyamanan Kamar

8,0

Pelayanan dan Fasilitas

9,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Riad Assala

Jumlah review per halaman
20
40
Review teratas
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 305 minggu lalu

Expedia Group verified review

Staff friendly and helpful, room spacious and clean.
Jayce
icon-Teman dan Keluarga
Teman dan Keluarga
4,0
/10
Diulas 323 minggu lalu

Hotels.com verified review

The riad was quite far from the entrance and we had to drag our bags over 5 minutes through the Medina to get to the riad. There also was a horrible stench right outside the riad. They were extremely nice once we made it inside the venture to get there just was not pleasant. The bathroom also did not have a door which was gross. Lastly their recommended transportation to and from the airport was overpriced and he was extremely rude.
Read More
GIANNA
8,0
/10
Diulas 323 minggu lalu

Hotels.com verified review

Llegar fue un poco complicado por las calles del Zoco. De ahí en fuera todo muy bien!
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 341 minggu lalu

Expedia Group verified review

L'emplacement est idéal dans la medina. Beaucoup de petits commerces à proximité. La place jemaa el Fna est facilement accessible à pied.
Steve
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 346 minggu lalu

Expedia Group verified review

We had a wonderful stay in Marrakech at Riad Assala. The staff were all really friendly and extremely helpful. When we arrived from the airport in the transport they had arranged for us Ahmed met us at our taxi and took our cases through the narrow streets to the Riad where we were greeted by Fatima and Mustafa and offered mint tea as we settled in. They were also very accomodating to my wife's need of a gluten free diet and provided us with delicious food (breakfast every day and some dinners). The location in the heart of the medina was great being within walking distance of most of the main tourist attractions. When we left they once again organised our transport to the airport and Ahmed helped take our cases to the pick up point ensuring that we and our luggage were safely aboard. We would heartily recommend Riad Assala to anyone visiting Marrakech.
Read More
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 351 minggu lalu

Expedia Group verified review

Ich bin Anfang März mit meiner Freundin nach Marrakech gereist. Das Riad liegt versteckt in einer Seitengasse, dennoch sehr zentral in Mitten der Médina. Wir wurden vom Hotelpersonal netterweise von unserem Taxi abgeholt und zum Riad gebracht. Alle wichtigen Sehenswürdigkeiten sind fußläufig zu erreichen. Obwohl man quasi direkt in einem Souk wohnt, ist es im Riad erstaunlich ruhig und erholsam. Der Pool bietet eine gute Gelegenheit zum Abkühlen und auf der verwinkelten Dachterrasse ist eine Erholung von der turbulenten Stadt möglich. In der Unterkunft haben wir uns sehr wohl gefühlt. Alle Mitarbeiter waren herzlich und zuvorkommend, haben uns bei jeder noch so kleinen Frage geholfen und wussten immer genau wann der richtige Zeitpunkt war, um uns eine Kanne frischen Minztee anzubieten ;) Merci beaucoup!
Read More
Françoise
10,0
/10
Diulas 352 minggu lalu

Hotels.com verified review

Séjour formidable,emplacement parfait ,lieu typique ,beaux décors ,confortable, douillet ,chaleureux Accueil ,discrétion ,gentillesse efficacité du personnel Les petits déjeuners "fait maisons"de Fatima sont exquis !
Ilaria
10,0
/10
Diulas 360 minggu lalu

Hotels.com verified review

Bellissimo riad, centrale ma una volta entrati si abbandona totalmente la frenesia della medina per rilassarsi tra alberi e fontane. Colazione ottima. Servizio cordiale e attento
TC
8,0
/10
Diulas 360 minggu lalu

Expedia Group verified review

Authentic Riad in very central location, albeit accessed by a small (dark) alley. Staff were brilliant for friendliness and helpfulness.
Verified traveler
10,0
/10
Diulas 367 minggu lalu

Expedia Group verified review

Heel mooi, proper en centraal gelegen ! Heel lieve personeel
Verified traveler
4,0
/10
Diulas 368 minggu lalu

Hotels.com verified review

Das Zimmer war nur durch ein vom Hotel gestelltes Vorhängeschloss zu sichern. Leider hing das Schloss am Abend immer offen an der Tür. Das Zimmer stand damit den ganzen Tag offen. Die Dusche war verstopft, nach einer Minute duschen stand das Wasser für Stunden. Die Reparatur war während unseres Aufenthaltes nicht möglich. Ein Fenster schloss nicht, man konnte uns aus dem innenhof während der Nacht beim Schlafen beobachten, auch diese Reperatur konnte nicht während unseres Aufenthaltes durchgeführt werden. Ein Wechsel des Zimmers war nicht möglich. Verschiedene Mitarbeiter wollten uns Touren, Mietwagen etc verkaufen, als wir nichts kauften liess man uns jedoch in Ruhe. Bei Abreise wollte man das via hotels.com bereits bezahlte nochmals kassieren. Es scheint hier ein (temporäres?) IT Problem zu geben, wir empfehlen eine ausgedruckte Zahlungsbestätigung dabei zu haben. Am Ende liess uns der sehr freundliche Mitarbeiter gehen und glaubte uns. Zum positivem: Der Ort ist sehr zentral. Das Bad (exklusive der Dusche) ist auf gutem Niveau und sauber. Die Zimmer geräumig, das gesamte Hotel für ein Riad sehr hochwertig. (wir kennen schon ein paar). Das Frühstück ist nicht abwechslungsreich jedoch umfangreich und lecker.
Read More
Chiara
10,0
/10
Diulas 370 minggu lalu

Expedia Group verified review

Lovely Riad in the heart of the Médina, close to the souk and other attractions. Staff friendly and able to speak English, Spanish, French and Arabic so comunication was excellent!! The Road was beautiful and in great condition, the bfast room/dining room lovely and relaxing. Bfast was excellent and included omelette, yogurt, maroccan bread with marmalade and honey, mint tea, coffe and orange juice.
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Verified traveler
8,0
/10
Diulas 371 minggu lalu

Expedia Group verified review

Ontbijt top! Gezellig aan een grote tafel waardoor je goed contact maakt met andere mensen. Personeel doet alles om het je naar het zin te maken. Douche minder. Bed aan de kleine kant. Perfecte ligging. Prijs technisch helemaal goed
Marcus/Shannon
10,0
/10
Diulas 374 minggu lalu

Expedia Group verified review

Let me start by saying I was a little nervous about using Expedia to pick us up at the airport and drop us off at the hotel. If you are anything like me don’t worry it work for us. I was extremely happy a repensative was sent to pick us up from drop off point. I do not know if they knew we wasn’t moving because it so busy when you are dropped off, but it was appreciated. This should be a norm for all guest if it’s not. Arrived and was greeted with open arms, the hotel staff really took care of us. They guide us every step of the way. They were very understanding of language barriers and found the person who spoke English well. The room was comfortable, beware the water is so hot. Loved it. Also the dinner was great on first night to get your bearing. I asked for a laundry mat and they even washed our clothes for a small fee which freed us up too enjoy more of Morocco. This was one of the best Raid we have stayed in. So if you book you shouldn’t be disappointed. Rooms are decent size for money, no tv but we not there too watch tv. Enjoyed our stayed and if we go back we will definitely book again. The bed was a little too firm for my taste, however it was clean.
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Donald
10,0
/10
Diulas 376 minggu lalu

Hotels.com verified review

nous faire sentir chez soi... Notre chambre n’était pas très grande mais très confortable. En revanche, la salle de bain très grande, dotée de 2 lavabos de cuivre, d’une douche et d’un bain. Nous avions des trucs à garder au froid et Ahmed nous a gentiment aidé en les mettant au frigo pour nous. Nous avons séjourné au Riad 4 jours et n’avons pas regretté notre choix.
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SK
10,0
/10
Diulas 384 minggu lalu

Expedia Group verified review

Ahmed & Fatima made our stay at Riad Assala. They were accommodating and kind, even with the language barrier. The riad itself is like a quiet refuge in the busy city. We loved it so much we booked with them again at the end of our stay. One thing to note: it’s a little tricky to find (you have to go down a few internal alleys). It’s helpful to download map.me app to give you precise directions.
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latifa
4,0
/10
Diulas 389 minggu lalu

Expedia Group verified review

Many times i visited marrakech. This stay was my worst experience. I didnt experience NO service! The place smells. After the check in we went to the (bath)room smelled bad and very noisy. After having a nice night out, I had to wait 10 minutes outside, trying to wake up the night shift to open the door for us! When laying in my bed half an hour later other people had the same. So I had to scream to the guy that he had to open the door. In the morning .. no one around for breakfast. We had to ask for our self. I was fed up with everything and I packed my stuff ( payed for 2 nights) after a whole debate, I still had to pay the city tax and ofcours no refund of the paid night or any other solution. So this was my experience.. for me as a Moreoccan, really this wasn’t the service and things I am proud of in Morocco! Never again!
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Verified traveler
2,0
/10
Diulas 398 minggu lalu

Hotels.com verified review

We did NOT enjoy our experience at Riad Assala at all. 1) After making the reservation, Catherine emailed us to ask if we would like dinner arranged for our arrival. We followed up with her via email 5 times to ask re: menu, pricing and other details, but never heard back. When we arrived to check in, we were told that they had dinner ready for us. We weren't hungry and felt guilty for turning down food prepared for us; however it was $35 per person, and we did not want to pay that much for a dinner we didn't want. The staff insisted that we ordered it but we showed them our booking to confirm that we did not. 2) One night my husband fell ill and we couldn't go out for dinner. I asked the riad staff if they could order food delivery for me (since I don't speak french and most delivery places required an order in french), but they declined and said it wasn't allowed. I asked if they had anything at the riad I could eat (I was willing to pay); they said nothing was available. I went to bed hungry that night. I was extremely upset. 3) Overall, there was a sense of stinginess at the riad. Anytime we asked for something, the answer was no. No extra egg, no soap, no water. They were very rigid in their rules. 4) Make sure you get the hotel to arrange for pickup from airport or you will never find it yourself. Positives: The staff was usually helpful and would go outside the riad to show us directions. They were nice people.
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Verified traveler
8,0
/10
Diulas 400 minggu lalu

Expedia Group verified review

Ideale Lage in der Altstadt, prima Dachterrrasse, freundliches Personal.
sophie
10,0
/10
Diulas 401 minggu lalu

Expedia Group verified review

Nous avons passés 4 jours au Riad Assala, c’était un séjour fabuleux. Riad très bien situé au cœur de la médiana et proche de tout. Des hôtes plus que gentil et serviable d’une gentillesse inégalable ! Dépaysement assuré !
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