Boutique Hotel Albus Amsterdam Centre

Good points - the bed was comfy, the room was quiet and the breakfast was good, the chef makes a great omelette. The location is great. Bad points - reception staff need some training. Luggage was taken and stored without asking our names, reservation no etc. This meant that come 3pm when we hadn’t officially checked in, we were called and threatened that our room Would be resold as we hadn’t paid. We would have happily paid when we dropped off the cases had we been asked. Our room was not made up after our first night ( we only stayed for 2). The bins were left full, no shampoo etc, were towels left. For a 4 star hotel this was very disappointing. We were told we had late check out of 2pm only to receive a phone call at 12pm threatening us with a late check out fee as we hadn’t vacated the room. We had checked with reception only 2 hours before that it was 2pm. We returned to the hotel to find that our room key no longer worked as they had shut this off at 12pm. We also noticed all the other guests received a welcome drink. We didn’t. We are left very disappointed with our stay and feel the price charged does not reflect the service provided.

Enjoyed our stay at the Albus hotel. The bar/lounge area was nice and cosy. We never used the restaurant during our stay. Our rooms were clean, beds were comfortable and the showers were very good. The staff were very friendly and helpful for the most part. The only minor issue was that we requested one of our twin rooms be made up as a double which the hotel refused stating we had requested a twin when we booked. Aside from this, we had a really good stay. I would stay at the Albus again in future which really is the biggest indicator of it being a good hotel.

Pret d'une station de métro du marché des fleurs et du centre

Helt underbar personal då det blev lite knas med bokningen. Fick utmärkt hjälp! Nära till innerstan och är så nöjd med detta hotell!

Hervorragend gelegen auch vom Bahnhof mit Gepäck zu Fuß in 20 Minuten. Fährt aber auch eine Straßenbahn oder Metro. Personal sehr freundlich und immer hilfsbereit. Man wird immer persönlich und freundlich angesprochen. Wir hatten eine laufende Toilette am Abend. Kann vorkommen. Uns wurde ein neues Zimmer angeboten und wir bekamen eine Flasche Sekt als Entschuldigung. Alles in allem einfach toll gewesen. Jede Menge Restaurants und Shopping Möglichkeiten in der Nähe. Insgesamt haben wir eh die ganze Innenstadt zu Fuß erkundet

Muito agradável estadia, o quarto espaçoso, localização perfeita e ótima equipe.

The staff were friendly and welcoming and gave us a free drink on arrival. The rooms were beautiful, with large bed and very nice bathroom with walk in shower. The hotel in general is of a high standard, as expected of a boutique store.

Bra hotell

We stayed in one of the apartment suites and it met all our needs. Roomy and clean.

Quiet and spacious room with a balcony. Clean and nicely appointed bathroom. Very friendly staff and reception.

El hotel es un 10! Excelente ubicación, personal súper atento y muy

Zimmer recht klein und verwinkelt, Schrank bietet Platz für Handgepäck. Personal sehr nett und zuvorkommend. Zentral gelegen

Çalışanların kibarlığı ve her konuda yardımcı olması

Très propre et très agréable

The rooms were small but clean.

The room was spacious however the shower had no proper floor separation causing the water to flood the entire floor everytime we showered. Please do something about this. The hotel was nicely located near city center so everything is walkable distance and tram nearby. However the VIP Access Expedia experience wasn't great. There were no replacements for free sparkling wine for us. You could've easily give a welcome drink or something. And then comes the worst part. A welcome card was placed in our room indicating VIP access was given a complementary late check out. We asked the chat bot which said no and later reconfirmed with the receptionist in person which allowed us to have the free late checkout. Unfortunately on the day of the checkout we were called to get our bags out at the standard checkout timing. This made us upset and ruined our plans on the last day before we leave Amsterdam. Next time don't put confusing notes in guests rooms if you cannot accomodate it!

Didn't have the Breakfast package since it was an extra cost per day. The little problems I had with the room was the heating system since the weather was really cold it had trouble keeping the room warm enough at the beginning of my stay the weather warmed up above freezing and the system started to work better. In the shower the plumbing was hooked up backwards so the hot water was on the cold setting. The hotel should put a label on the trim because the hot water was really hot and if there was a label would have noticed faster. The magnetic keys for one of my friends i traveled with hers keep on locking her out must have happened 10 times for her and 4 times .There wasn't a mini fridge but there was a storm glass window paneling between the outside windows and there was enough room to keep bottled water or juices or even a few cans of soda cold . My group had trouble casting to the tv with there tablets . My device worked most of the time once i figured out my tablet had a different casting method. The bed and pillows were to my liking. Will definitely stay in this Albus hotel if I travel to Amsterdam again. I also had a One key Credit card which gave me a vip perk received a bottle of champagne also offered late check at no charge but had a early flight last day . The first day we came in really early would have been nice to swap for free early check in since wasn't using late check out. Other person in group paid 50 dollar fee for his room. Since it was around 9 am.

Fantastic

Vista sulla via principale, stanza comfortevole

Great location, comfortable rooms, friendly staff, easy check in and out. All over a great hotel for couple nights city break