Haka House Queenstown

They tidy up the pantry every day

It was very clean and there were plenty of towels and paper towels provided. The location was also very good.

The hotel is located a bit outside of town, and since there's a main road right in front, you can hear some traffic noise. Like other HAKA properties, check-in is fully automated and self-service. However, there's a curfew and a PIN code required for the entrance door. This information was displayed at the reception, but I wasn’t aware of it. When I returned around 8 p.m., I couldn’t open the door and had to ask another guest inside to let me in. It made me feel that there was a lack of clear information regarding the absence of on-site staff. The room I was assigned was a semi-basement unit facing the street, while the staff room was on the second floor—which made me wonder about the room assignment. My bed was on the top bunk, but there was a large gap between the bed and the wall. Small items would fall through the gap; in fact, a 500ml plastic bottle dropped and hit the light on the lower bunk. I understand that room layouts may vary, but I believe it would be safer if this gap were filled or minimized. The small storage basket near the outlet was better than nothing, but I was still concerned about items falling. That said, the shower and toilet facilities were well-maintained and I appreciated that. While I’ve pointed out a few issues, in terms of cost-performance, this hotel is hard to beat. I would still recommend it to others.

Was very noisy, curtains hanging off, not very clean paint cracked on window frame, communal shower dirty

Not bad but people were sleeping in common area (kitchen and dining) made it uncomfortable for us, not enough showers

Good location, and clean and comfortable. But don't expect to get much sleep. Quiet hours (10 p.m. - 7 a.m.) are neither respected or enforced. (We saw too late that there is a number to call to report noise, but guests shouldn't have to do a staffer's job, anyway). Our three nights there were like staying in a frat house -- loud partying and music until well after midnight, including one night until 4 a.m. Never again for us.

Good location!

I guess I should be happy that I had a room in Queenstown. To be clear I didn’t realize that when I booked this that’s it’s a hostel. I just feel it’s ridiculous to pay $289 Cdn as single person and get almost 0 amenities. The bed was excellent but it was a very hot room with no air conditioning only a small fan to move the air. I had no choice but to leave the windows open but my room faced the Main Street so it was very noisy. The curtains were falling down as the rod is not astrong enough to carry the heavy drapes. There also is no bathroom in the room and you have to use a shared bathroom. I have been paying approximately the same price in other busy tourist locations and this room definitely doesn’t meet the standards set by other places.

Terrassenbereich und Aufenthaltsraum gemütlich und großzügig, mehrere Bäder, online Check in/ out, bequemes Bett - Leider in der ersten Nacht hatten die Mitarbeiter eine fette Party, sodass wir kaum schlafen konnten, Parkplatz kostenpflichtig

Kleines zimmer mit fenster zur waschküche.

De weg ervoor was opgebroken, het was echt moeilijk om het te vinden. En mail erover had makkelijk geweest. Het hostel zelf was een beetje gedateerd.

Room was clean but bathrooms not very clean. Very noisey. From first floor you can hear people upstairs, doors opening and closing. Not super close to down town. Was expensive in comparison to other hostels j stayed at which were much more modern, clean and close to downtown. Front staff super nice and welcoming.

中心地に近く、空港からのバス停にもすぐ近く、スーパーもすぐ近いため立地はとてもいい。 キッチンは清潔に保たれてました。ドミトリーの部屋も、比較的、清潔でした。スタッフは親切でした。 ドミトリーの2段ベッドの階段が急になため、上がるのが少し大変でした。

The service is good

It's obviously a budget option catering to backpackers and younger workers, but it's clean, friendly and central. There's a bit of demand on the shared bathrooms, but nothing you wouldn't expect from accommodation of this type. I would happily stay again.

Parking was because of some ongoing construction not great. But the accommodation itself was gteat

Good location, close to town’s amenities. Very noisy

Great location and comfortable beds! The staff are super nice and helpful (booked through a third party and there were some discrepancies but Haka House resolved them separately with the third party). Enough showers/bathrooms so we never had to wait. Only complaint is that our room was next to the lounge and that door is closed in the evenings (propped open during the day), which meant whenever ppl came and went at night, it kept slamming due to the door mechanism. Just bring ear plugs and you'll be fine.

All good

I prefer to stay there in future. Great location, great staff. Parking available.