Boracay Summer Palace

First of all, the staff were excellent - very polite, helpful and knowledgeable. The pool was lovely but needs more sun loungers. The bar was nice but could do with offering some food / bar snacks. The gardens were lovely to drink your coffee in the morning and a glass of wine on your return in the evening. I did like staying here except for a few annoyances in the room as follows: There was absolutely NOTHING on the TV whatsoever - no reception at all and I quite like to browse while my wife is getting ready to go out in the evening. The fridge was broken and just froze any liquid left int it - Milk most importantly. The bed creaked and croaked whenever you moved. The electronic door lock didn't work properly and we got locked out twice - we had to be given a normal key to get in and out. The location was pretty much perfect - Beach, Restaurants, Shops, Tuk Tuks, ATM's, Supermarkets were all in abundance and very close by. I would recommend The Summer Palace and I really enjoyed my stay of 11 nights. But if you are a picky person be prepared to adapt.

Good

Great staff. 10/10

Great Place . Great staff

Very friendly and helpful staff. Close to beach and activities. Would stay again.

Great staff and great place. Good value for money. Will come back.

This was an amazing place not only was it extremely affordable I'm definitely got more then expected. I looked at the other places and they were nice.But Boracay Summer palace is the only place I will stay? I'm

아침식사는 신청하지 않았지만다 좋았어요. 위치가 바다가 보이지는 않지만 걸어서 일분 거리이고 모든 인프라의 한가운데여서 너무 편했어요

Das Personal sehr freundlich und hilfsbereit. Das Zimmer sehr heruntergekommen und es war sehr feucht in dem Zimmer und es hat auch sehr feucht gerochen.

Das Hotel liegt sehr zentral, nur wenige Minuten vom Strand entfernt. Das Personal war freundlich und hilfsbereit, das einen angenehmen Aufenthalt Leider muss ich hier einen großen Abstrich machen. Obwohl ich das Hotel bereits fünf Tage im Voraus darum gebeten habe, dass wir während unseres verlängerten Aufenthalts im gleichen Zimmer bleiben können (ich reiste mit meinem 70-jährigen Vater), wurde meine Anfrage weder schnell bearbeitet noch ordentlich trotz täglicher Nachfrage kommuniziert. Es gab keine Rückmeldung, und erst am späten Abend, kurz bevor ich tatsächlich aus dem Zimmer wechseln musste, erhielt ich eine Antwort. Leider konnte das Hotel diese simple Anfrage nicht richtig managen, was den gesamten Aufenthalt etwas beeinträchtigt hat.

Alt var helt fantastisk på Boracay👍😍

Very helpful staff. Spacious & clean room. Lovely pillows.

All dabbest 2GOD Bhee The Gloryy

Rummen var rena och sängarna helt ok. Bra service och personalen var trevlig.

Nice room, convenient location, less than 5 minute walk to the beach.

lovely staff, full of smile and joy

Paved and better lighted road.

Reservation includes a welcome drink. No welcome drink. Noisy guests not talking but yelling. Very noisy outside their room. Staff should react witout anyone needing to tell them to react. I told staff the noise was too loud - even so they did nothing. No cleaning in room - no change of bedsheets or tovels. I told them one time to give new tovels + - they forgot about it and I had to tell them again. Music and group aerobics at 7.00AM - I decided to check out. Bad value for money. Not again.

Clean rooms. Check in time. Came in at 10 am. Asked if we can have early check in. Been at that hotel 3rd time. N 10/1 not peak season. Begged to have an early checked in as we 4 of us left Manila 3 am. No sleep. Been to other hotels n asked n check in granted as early as 19 am even the allowed check in time is 2 pm. No consideration. Allowed at 1 pm where I told front desk the we r so tired as no sleep at all. No one in the room as we first asked to see our room plus not peak season. Policy she said. This is my third time there n liked the cleanliness. Also walking to the beach area, the walk way not great. Right of way. Not safe n dark. Management should improve it like putting some light post n cementing the walkway towards the beach. This time. I am disappointed no consideration for us. I wouldn’t beg if we r not tired n had enough sleep.

食事できるレストランがなかった。