Go Hotels Butuan

Shelf in room was very weak, cannot be used safely. Shower dirty. Nothing provided other than towels. Bed smelled stale. On flip side, staff was friendly and stored our luggage while we shopped in the mall.

Family weekend get away

Nära till bussterminalen. Nära från flygplatsen. Köpcentrumet är helt okej.

Nice and clean

Nice stay for a lay over.

Room is small. Okay for a single person or couple. Water pressure in Shower is slow. Staff are very helpful and polite. Nice location.

Convenient cas it’s in the mall

It's a clean modern hotel with no complaints about the facility or staff. I wanted a hotel close to the airport with a good bed and shower at a reasonable price. This property fulfilled all requirements and then some. Despite being close to the elevator the room had enough sound insulation that it wasn't a problem including the talking of other guests. The only issue has nothing to do with the property, but something to be aware of. The local tricycle drivers are charging foreigners outrageous (for the Philippines) prices for short trips. Like I can get a bus ticket to halfway across the island prices.

The check in time was 2:00 pm and I arrived at 4. The front desk said that i need to wait because the room is not yet ready. Ridiculous

Service by the employees was excellent , but the moisture and water in the hallway in and by our room was not good. It rained one time and we had moisture covering one wall in our room.

I had a pleasant stay thanks to the courteous staff and the affordable room rates. The only downside was the nonrefundable booking, which caught me off guard. Overall, it was a great experience!

Family trip with Kids 1 night. Beside the Mall Lots of fun

I always stay in this hotel whenever I arrived late in the afternoon or at night at the Butuan airport. The hotel is attached to Robinsons Mall, so it was very convenient to go shopping for groceries first and bring them to my ultimate destination,

The only reason to stay here is the connection to the mall. Otherwise there are better options.

Staff was professional and friendly.

Great hotel service.

The room is not as big as expected, not so spacious.

Ryan at Reception was exceptional. Staff was professional and courteous.

It was the ideal place for us this time. We were there for 3 nights and wanted a no-fuss stay. You can have breakfast there for an extra charge but as the hotel is situated in Robinson's Mall it gave us lots of choices as to where we ate. The room, although small was adequate for our needs and it was quiet for most of the time except for the arrival and departure of other guests at infrequent times. You had the choice of either daily housekeeping or not, and we chose not to have it as we didn't need our beds and towels changed daily. The beds were comfortable and a nice touch was to have a hot/cold water dispenser in the passageway, which saved us bringing in bottled water. Coffee-making facilities were provided but no supplies however with Bo's coffee just downstairs they were not needed. The WiFi was not so helpful as the signal was pretty weak but we had our own so it didn't really matter. The staff were friendly and helpful and if a very affordable nice place is what you are looking for then this is the place.

First time I went, back in 2019, I promised never to return. The room was dated and nothing worked. For reasons beyond my control, I had to book one night here. Front desk and all other staff members are professional and excellent. But room was still horrible. Plus left with many mosquito bites. Lesson learned.