Mella Hotel

Saat check-in, Anda wajib membawa Kartu Identitas, Vaccination Card or Certificate. Dokumen yang wajib dibawa boleh dalam bentuk salinan digital (soft copy).

1.    All rates are quoted in Philippine Pesos. 2.    Passport or government-issued identification upon is required upon check in. 3.    Check in time is at 3:00 PM and check-out is at 12:00 noon. 4.    A security deposit of ¬¬¬¬¬PHP 3,000 per room per night is required. 5.    All rooms are non-smoking. A cleaning fee of PHP 10,000 will be charged for smoking in the room(s). 6.    We discourage outside food and drinks to be brought inside the guestroom(s). 7.    The Hotel reserves the right to charge guest(s) the cost of rectifying soiling or damage caused by accident and negligence of the guest(s) to the Hotel property. 8.    Guest(s) must keep their valuables in their safety deposit box, which is available upon request. The Hotel is not liable for the loss of money or other personal valuables. 9.    An extra person staying overnight will be charged PHP 1500.00. 10.   For more information, please contact us at tel: 0288828181 or email us at reservations@mellahotels.com. 11.   The credit card (if provided) on file is only used as guarantee to confirm the booking. However, the hotel reserves the right to charge the 1st night payment against the credit card for any cancellation beyond the allowed time and for NO show. 12.   Payment information: For credit card payment:       - Physical credit card, along with a valid ID are required upon check in - The name on the booking must match the name on the credit card to be used to pay for the reservation. - Bank transfer is highly recommended. Please contact the hotel for our bank details. 13. Please advise the hotel of your estimated time of arrival by calling the trunkline or messaging through this channel.
Photoshoot Fee Policy a photoshoot fee of Php 10,000.00 for a 6-hour session for those using hotel rooms as a wedding preparation venue Photoshoots may only take place in locations designated and approved by the Marketing and Communications Department. Photographers, production and styling teams, and all crew members must be in proper attire (no slippers, sleeveless shirts, or sando for men).
In cases where the booking will be used by someone other than the registered guest, an authorization letter along with a copy of the registered guest’s valid ID is required. These documents should be submitted to the following email addresses: reservations@mellahotels.com frontoffice@mellahotels.com