One Uptown Residence

The property is well materialized in marketing but it's not what you get when you check in. First, there is a missing towel. And the property management stated that we’re lying. Can you believe that you're paying for a thousand and you're being accused of stealing one towel? Second, it takes five days to resolve this issue. Why? Because you keep going back and forth with the issue. Third, a washing machine listed in the unit. We can't even use it, the management have to respond about this. Fourth, the futon bed is a lie. It's a small thin mattress. My vacation should be pleasant but I got stressed. You go to have a vacation to relax, not to add stress.

Great location, walking distance to shopping and restaurants. Bring your own shampoo and bar of soap. Kitchen towels are not provided. At the time I booked my reservations through Expedia “outdoor swimming pool” and “gym” was in the amenities/property pictures but guests are not allowed to used pool on weekends and cannot use the gym at all!! So be aware. Very sparse kitchen utensils. You have to check-in and pick up the elevator keys on a separate building across the street. Front desk staff at residential lobby usually not very helpful/friendly. But the property location is great and we had a great city view!!

I adjusted my check in date to May 25 all while communicating the change with the host, who confirmed the availability of the room that morning. After booking, and sending the confirmation, I did not hear back from the host not until 7:30PM at night. Check-in time was 3:00PM. Room great for the price but particular about check out time; not too conscious about check in time though. Be more courteous about your guests…We rented the room a certain time, we expect the room a certain time as my family did. My son has a very strict schedule with his medicine intake. It’s not at the host’s schedule or time of convenience, on when they will pick up their phone or answer the messages.

George is a super host! Clear communicator, always available to help, receptive and highly professional.

Room was cleaned but no body wash staff was very friendly and nice air conditioner was good shopping was next to the building but I would like to recognized Lammy her contact number is 09484119394,she's very nice, good customer service and she very helpful and professional

We were really looking forward to our stay here and assumed everything was set. However, when we got to the property around 8 PM, the front desk informed us that our host, Marianne, had not sent them the required endorsement to allow us to stay, so they prevented us from checking in. We tried calling and messaging Marianne and Jarre multiple times through the emergency line they had provided us, but no one answered, so we had to wait in the lobby for another 1.5 hours. After several attempts, we finally got through to Marianne, who told us we were supposed to reply to an email with copies of our IDs, which we had never received, even upon double-checking our email inboxes. She had sent one email some weeks prior that the front desk had received that listed only one member of our group followed by “+4 guests”, but the front desk stated it was insufficient and that we still could not enter the property unless our host provided all of our names. After messaging her all of our names, Marianne then forwarded it to the front desk, who finally permitted initiation of our check-in process, approximately 2 hours after arriving to the property. The unit itself was comfortable with strong AC and a second toilet. However, only 2 pairs of slippers were provided for 5 guests, and there were no hand towels or paper towels, just 5 bath towels in total, so we had to buy our own. While the space was decent, the check-in process was stressful and disorganized. We would not stay here again.

The unit was nice, clean and comfortable. There were 2 issues I had, 1) the TV, which I didn't use and 2) the AC, it started to leak so I had to turn it off and use the unit in the bedroom. Other than that, I had a great stay.

I had explained to the property host that I was traveling with my elderly father and was assured that there was enough room for 4 people. There was only 1 bed and 1 small sofa - no extra blankets, sheets or pillows. After check in, I was told there was an extra charge for a futon. Also, we arrived late at night and there was no drinking water in the unit.

Overall a nice place but we did not like the lack of communication between the host and hotel management. It took about an hour to actually check in and 2 days to get a keycard for the elevator access.

We love how close this hotel to the main town. The of the restaurants and stores are walking distance from them. They serve good breakfast as well.

Central Uptown location. My condo had a separate bedroom which was nice.

Great location, very clean unit. Just a bit of a hassle during check in due to lack of communication by owner to lobby reception for room assignment; waited for quite a bit of time (could be annoying if you’re tired after a long travel) until it was sorted out. After that snafu, it was a very good stay.

Just an amazing location. Its in the best area if youvaare a foodie!

BGC地区のタワーマンションで、快適に過ごせました 目の前に三越・1本東にもショッピングモールがあり、食事に困ることはありません 民泊ですから、チェックインに関しては事前にオーナーとメールでやり取りをします 鍵の受け取り等、適切な指示がありましたので、困ることはありませんでした 45階建てのコンドミニアムで35階の部屋でした 西面でしたので、部屋から夕陽も綺麗に見えて、とても良かったです

The property was great overall; the only problem was the door knob, which was challenging to lock and unlock. Despite this, the host promptly responded and provided a solution for dealing with it. I suggested they address this issue for the convenience of future guests.

The accommodation was clean and conveniently located near major establishments and public transport. The owners were extremely friendly and responsive to all our inquiries. While the shower lacked heated water, everything else went smoothly. Highly recommended!

Location is great. The property’s laundry area requires cleaning/maintenance. It smells really bad. Kept the laundry doors closed all throughout our stay but we can still smell it.

One word. EXCELLENT! Literally everything about our stay here was exceptional. Can’t wait to book again!

Conveniently located close to the malls and centers. The only thing is that the vibration coming from the noise from the clamp on the floor kept us up all night. Security is pretty annoying and gives time limit for visitors coming in and out of the unit as if they are visiting a jail person that only has few minutes of encounter allowed. Otherwise it’s ok condo. Nothing really special and pretty basic amenities.

Poor check-in, not between the host. BUT THE BUILDING's front desk personnels. Elevator's doors are bad. The UNIT had a foul smell for few hours...I don't know maybe we get immuned after.