Venetian House Market Square Aparthotel

All the receptionist staff whether woman or man in the Venetian House Aparthotel is wonderful, cheerful,willing to help & very responsive. Thumbs up for all the receptionist. One receptionist & he's a man also (I forgot the name) offered to help me do my laundry. I'm really appreciated. The only few & small issues which I believe the Venetian House is able to resolve are: 1. The Wifi is only work strongly at the main bedroom for my unit no.11 2. The floor of our unit when we check in wasn't cleaned & mopped properly which end up a lot of dust in our feet. But the 2nd day after house keeping cleaned our unit it's cleaner. I hope Venetian House may have a check for dust & cleanliness of the unit before each new customer check in. 3. It's because our family used to sleep with as dark as possible, we felt the black out in the main bed room especially the ceiling black out didn't cover the window entirely so in the morning especially in summer when the sun rise quite early in the morning & it's quite bright in the morning although we've covered all black out in the room. But for our children which slept at the sofa in the living room, the black out is good coverage. As both the main bedroom & living room has an air conditioning, we hardly get to hear the sound from the church's bell as mentioned by other travelers. Over all our stay was a pleasant & enjoyable. The location is really central & it's really in the middle of the Old Town Square.

Excellent place to stay in the old town area of Krakow. Location is perfect with the square right on your doorstep. There is always helpful people on hand in the reception area if you need anything. Only a couple reasons I have not given 5*. Firstly if you are given one of the rooms that overlooks the nearby alleyway then you will hear a nearby club at night on Fri, Sat & Sun Secondly the TV & WiFi are pretty poor. The TV is very small and doesnt have any smart features. The WiFi is extremely slow most of the time, i found it difficult to even receive emails or send WhatsApp photos.

The personnel were very friendly, courteous and helpful. The room was very clean and comfortable. The location of the hotel right on the main old square was beautifully convenient.

They organised transfers for us from the airport to the hotel and the return journey too. Super helpful! The room was clean and shower was lovely! Very lovely place. Very safe and secure.

Excellent staff, apartment very large and perfectly clean and tidy.

Really sweet employees! Location on the doorstep of the action

Great location with beautiful view through the window. Very friendly staff, we received upgraded room without additional charges. Very comfortable bed, very clean. Fill like at home.

Great apartments and fantastic location

Couldn’t fault my stay

Excellent service. Wonderful staff. Extremely helpful. Fab location.

Nice clean hotel with spacious rooms, bathrooms and elevator. Located in the middle of all the tourist attractions

Great front office support

Hotel property was beautiful right in the Main Square of Rynek but the sounds from the night club underneath made it hard to fall asleep but that’s expected being in the heart of the Main Square . Also the WiFi was slower . But over all it was a good experience with friendly staff and easy check in .

Excellent spot on the Old Town square. Tram stops about 1-2 blocks away. So many great restaurants right outside to choose from. Street front rooms have a fair amount of noise from rowdy drinkers.

You cannot beat the view!

Excelente hotel!!

Excelente ubicación y hotel impecable! Lo recomiendo muchísimo

Property is in a great location. I have stayed before and would definitely recommend. Right in the Sq so ideal for getting round everything

This property is right in the main square close to everything. It was spotlessly clean and had a lift would definitely stay here again.

Second visit, loved everything and will definitely come back