Novotel Makkah Thaker City

Freundliche Personal danke an danke Mr Amr Muslim Reception für die super Tipps und info.Mr Safe(Billman) sehr freundliche Person . ** es war super mehr Salat in Restaurant Gemüse nicht so viel Fleisch . the Bus driver ever hour to Meka what a great service .sie fahren gut ,sher freundlich Sie helfen ich danke euch von Herzen sehr.bin dankbar für diese Services ich komme gerne zurück.

👌👌👌👌

Staff weee very helpful

It’s a very good place & the bus services to the Masjid Al Haram was excellent.

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A great hotel for return Umrah after Eid...

L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux

Her şey çok güzeldi, çok temiz. Keşke birazda Kabeye takın olsaydı.

Best customer Service and room service. Shuttle was not available all the time. The room need to have microwave just to warm up the food. Or it will be necessary to heat your food.

Very clean. Very comfortable very modern hotel but very far from alhrram

It was great but walking to haram is little more but still good I like it Alhumdulliah

Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!

Great place close to Haram with family.

"Actually, staying at this hotel was one of the worst experiences of my life, and I've traveled all around the world, which forced me to leave the hotel after one day and didn't complete the second paid day for the following reasons: 1. It took a whole hour standing in the hotel reception line just to register and check-in. 2. The staff are extremely exhausted from the workload with not enough staff to match the number of guests. 3. I booked a suite, and in this hotel's concept, a suite is two separate rooms, one is a living room and the other is a bedroom... So, you can't really benefit from staying in a suite, it would have been better if they didn't have suites at all. 4. The bathroom design is very poor, causing water from the shower to stay in the bathroom and sometimes flood into the rooms. 5. The breakfast is not of high quality, and setting up the tables for guests is slow. 6. The parking is full, and outside the hotel, there are no parking spots, so you're always forced to stay in the car searching for a spot. 7. You don't feel that the hotel staff are well-trained, you don't find an answer from one staff member and they send you to another, and so on... Of course, the staff needs training. 8. Luggage drop-off and pickup is very slow. 9. There are some staff members like Sultan and Shaykha, and some hotel staff who have the willingness to help, but you can't give what you don't have."

Good place to stay, they should increase the shuttle service to Alharam

Great place to stay

No food. long walk, far etc

Worthy

Very good hotel but location is not as good as expected