Gran Hotel Rey Don Jaime

The hotel was nice, convenient for train station, beach and supermarket and had good outdoor facilities. We had a leak in our bathroom on the first night from above, but when reported to reception it was a case of them waiting for the people above to wake up ( even though there had been an issue the previous day)! It was only when it started pouring through the ceiling that I found and showed another employee who inspected and went straight to reception. We had a new room immediately. There was a slight undercurrent of displeasure at UK tourists and this was disappointing.

Great staff, good food, beautiful location! Can’t wait to come back!

Nice place but far from any shop. Better to buy some groceries before coming.

We had a wonderful stay overall, the hotel was exceptionally clean and tidy. Some of the staff were more helpful than others. Location was great, lovely views and easy 10/15mins walk to the nearest station. A few areas could do with being revamped but nothing serious. Shower was amazing! Beds and pillows super comfortable. Only things to note were no kettle in the room and there are no changing facilities by the pool. There is a disabled toilet which doesn’t lock?! So we got changed in our room and wore clothes down to the pool. The rooms also don’t have much soundproofing, so we could hear quite a bit of noise from the corridor, just a warning for light sleepers, but we didn’t mind. We didn’t have breakfast, but did eat brunch and dinner at the pool restaurant which was amazing food. The evening staff there were also fantastic and we had a good laugh with them whilst the football was on. Overall a very lovely stay and wouldn’t hesitate to stay again!

The staff were very welcoming, attentive, and helpful. We arrived our room wasn’t ready but they stored our luggage and we were free to go about the town. The servers in the restaurant were also nice.

Not the first time stay, expected a bit much, like sea view, room size but couldn’t get them, a bit disappoint. You pay what you get, no complain. Food was not that great as in my memory.

Muy biena la atención del personal como la limpieza en todo el hotel .

We visited from California and really enjoyed our stay. My partner was part of a group there for the conference. I really enjoyed the location of this hotel—walking distance from the train platform and the beach. The hotel sits at the top of the hill so it’s quiet and remote. Taxis and Ubers arrive to the property within 5-10 minutes. The pool is well maintained and sits right under a historical artifact. The room we stayed in was on the right wing and offered great views of the beach. Spacious and comforting the room met all our needs. Hotel staff was lovely.

Correcto aunque el servicio de restauración muy lento

correct et proche de sitges

Pasamos una noche en el Gran Hotel Jaime este fin de semana y nuestra estancia nos ha dejado sentimientos encontrados. Por un lado, el hotel es espectacular: tanto su ubicación como sus instalaciones son impecables y muy cuidadas; es un lugar que realmente te invita a volver. Sin embargo, el servicio de recepción durante el check-in y el check-out nos resultó bastante frío y falto de información. En ningún momento se nos detallaron los servicios ni las comodidades del hotel, algo que echamos en falta, ya que nos hubiera gustado aprovechar más nuestra estancia. Quiero destacar positivamente a un miembro del personal —creo que del equipo de limpieza—, que hizo todo lo posible por ayudarnos a conseguir un café; su actitud fue excepcional y es el tipo de atención al cliente que un hotel de esta categoría debería tener en todos sus departamentos. A pesar de la falta de calidez y proactividad en recepción, el hotel nos ha gustado tanto que decidiremos darle una segunda oportunidad. Esperamos que en nuestra próxima visita el servicio esté a la altura de la calidad de sus instalaciones.

Chambre propre. Large choix au petit déjeuner.

Good

Positivo: Había parking gratuito Negativo: Había mascotas, esto puede ser genial para algunos, pero si tenéis alergia a los perros tenerlo en cuenta. La habitación muy limpia, el personal muy amable y el sitio precioso, no utilicé los servicios de comedor ni de spa así que no puedo opinar sobre ellos.

The hotel is very close to train station. The only problem is the hike as it is located on a hill. There is no other way but to walk along the driveway to and from hotel

I stayed for 1 night just to get to the airport. From local train station, it´s a steep 25min walk uphill, under the sun, with your luggage. Water is provided in the lobby, but no complementary water in the room nor coffee/tea. I was not told about the vending machine downstairs for drinks and snacks - I only saw it on my way to breakfast. Breakfast was good. Room is clean and spacious. Bed a little cranky and pillows soft. Nothing to do there. The beach was advertised to be "8mins walk" away. Maybe if you run down the hill, you can make it in 8mins, but certainly not back up the road in that time. Airport was easy to get to by taxi in about 15mins. Joao in reception was super helpful -give him a promotion!

Nice place to relax and enjoy the spa .

Very nice breakfast with a variety of options

The property is within walking distance of the beach. Even more important - it is within walking distance of the train station. We were able to catch the train to Barcelona for the day. The property and staff are wonderful. Great place to stay in a great location with easy access to Barcelona.

Très bien