Hesperia Zaragoza Centro

perfectamente limpia, y, personal muy amable.

The only bad thing was that the air conditioner is available only in the summer. We opened the window but lots of noise from the street

First the positives: Decent sized room; clean; good natural lighting. Comfortable beds. Bathroom; good size; clean; toiletries provided. No internal noise. Effective blackout curtains. The negatives: Very noisy outside – this is a route for 4/5 bus services and buses go past every few minutes. The windows are double glazed but don’t stop the noise completely. Impossible to keep the windows open for long, especially as there is a local hangout for youths 20m away. The a/c wasn’t very effective but then it seemed to give up completely. When I went down to report this, the duty manager explained that they had just switched the system over from summer (cooling mode) to winter (heating mode) so nothing could be done. As our room was in full sun all afternoon, by the time we got back in the room was sweltering. Opening the window would have just let more hot air in (not to mention the noise). The manager did ask if a fan would help. Unfortunately, it was just a portable fan heater that was ineffective. So the last 3 days were very uncomfortable from early afternoon onwards. Finally, we ere told that they only provided complimentary tea/coffee on the first day. They did however say they would try to provide occasional top-ups. I have never encountered such a policy in any hotel I have ever stayed in. All in all, this is not a hotel I would recommend for anything or for anything other than an overnight stop.

Pros: conveniently close to historic area and good variety of restaurants. Cons: the room at the top of the building, there was no air conditioner and no fan, and the temperature was over 40°C / 100°F+. I went downstairs and explained this problem to the manager and he said he could not turn on the air conditioner due to a royal decree. They told us that we could go out and return at night and open the window: we did and the noise was unbearable. We could not sleep well, and they did not attempt to move us toa cooler floor.

We could hear the snoring from the room next door, and also when the guests were using the bathroom.

Ótimo café da manhã, funcionários atenciosos, sem estacionento

El Hotel está excelente, con ubicacion bastante buena. Hay personal dentro del Staff con muy poca atención al cliente y poca cortesía como la jefa de recepción o el mesero en jefe quienes son Inclusive déspotas. No así Héctor y JuanJo, también de recepción, quienes salvaron la reputación del Hotel. Gracias a ellos.

No habia estacionamiento para la van

Buena localizacion cerca de todo

Clean and comfortable. Good breakfast buffett but Mgmt watching volume of food we consumed and even called our attention loud publicly. This is unacceptable. Will not return.

Fantastico alojamiento Personal super agradable Una recamara limpia y agradable todo el tiempo Muy cerca del centro, al alcance de super mercados y restaurantes

Hôtel à 10mn de la cathédrale mais dans un quartier bof bof. Pas de wifi

Convenience

Excelente y amables el personal de hotel. Buen desayuno . Precio excelente.

Friendly staff! Close to everything.

Hotel bem Centralizado,perto de tudo faz passeios a pé, atendimento dos funcionários super atenciosos.bom café da manhã e limpeza ótima.

Soggiorno piacevole, personale hotel gentile e disponibile.

Room was clean but no body wash or shamppo available in the room, even when we reported it, the service was not provided. No air conditioner in the room due to the season

Good place to stay

La han un poco anticuada, lo peor el ruido. Las paredes parecen de papel y a las han de los lados y arriba se les escucha como si estuvieran en nuestra misma habitación