Hotel AR Los Arcos

Food at restaurant was amazing, lots of places to walk for shopping and food.

Pour un hôtel 4 étoiles, pas de bouilloire dans la chambre, climatisation bruyante qui ne faisait pas de froid. Connexion internet très médiocre.

El hotel ya lo conocia, pero la recepcionista que me toco era muy antipatica y lenta. El resto del personal es muy bueno, pero esta NO

Nice hotel but a bit of a walk to sights

Buen hotel. Habitación amplia y limpia. Todo perfecto. Parking a 15€ (no está mal del todo) Toda la zona de alrededores es azul y los precios de los establecimientos solo para turistas, algo caros.

Excellent accueil, grand parking. Proximité du centre-ville, Excellent restaurant sur place. Un sans faute.

Large clean room with comfortable beds. Only a block from the bus station and a short walk to the aqueducts.

Excellent location, clean Hotel but Air Conditioning not working effectively.

On arrival the reception staff were welcoming, friendly and helpful. The room however smelled like an open sewer. As it was late and we were very tired after a long drive, we slept with an open window all night rather than going through the hassle of changing rooms. This room should not have been offered to anyone as, although it had been cleaned, the smell was evident immediately on entering and would have been noticed by the cleaners. This made our stay in this hotel unforgettable, for the wrong reasons. I assume the other rooms must have been the same as I find it hard to believe that smells from the sewer pipes came into just one room. If the breakfast and the reception staff hadn't been so nice we would have given a 1 star rating!!

Hotel em plena decadência, quartos com cheiro de esgoto insuportável quase não conseguimos ficar dormimos com a janela aberta, pegamos 2 quartos no quarto do meu amigo também estava cheirando esgoto. Atendimento bem antipático, o proprietário precisa decidir se quer continuar com hotel para hospedagem ou só alugar para eventos, fica tudo misturado recepção, sala de evento e hóspedes. A cidade é incrível e o hotel afetou nossa decisão de ir embora antes.

Good hotel with great location, near Segovia's city center. In general, the hotel needs to be updated/remodeled, thus it shouldn't be cataloged as a 4 stars hotel.

We liked almost everything but Segovia is kind of cold at this time, we got there after the restaurant was close, we were tired and in the room they did not have even a teapot so we can have something hot, the toilet cover was broken and we reported it but it was a Holiday and maintenance was not available to fix it, they offered another room but we had unpacked. We liked it very much and will go back again.

The front desk personnel were lovely. The restaurant staff was was professional. The food at the restaurant was excellent.

Buen lugar

Muy bien situado y comunicado. Personal muy agradable.

Great location, good quality

Todo bien, lo único un poco de ruido ya que la habitación daba para la avenida principal.

Me ha gustado la habitacion y el personal

El estado del hotel era bastante mejorable, se nota que hace tiempo que no renuevan.La habitación era muy ruidosa, se oía todo el jaleo del exterior aún con las ventanas cerradas. Lo mejor del hotel es su ubicación, a un paso del centro

Perfetto