Inroma Holiday Resort

Under rådande katastrof med väder osv så brydde sig personalen väldigt mycket om oss, trots att de själva inte hade någon möjlighet ta sig till sina hem pga totalt förstörda vägar. Respekt

The host was surprised to see us arriving........first time ever happening. room was, of course not ready, no wifi, bathroom in a terrible condition, breakfast was a joke compare to other hotels we have been, I don't even know if it was a real hotel.

너무더워요...

The old " show and switch" seems to be not uncommon in Sri Lanka , but this is a private hotel and not a resort. No restaurant , no BBQ , no golf course . The room had most of the facilities promised and was sunny , opening on to a small balcony. The community spaces within the building were quite comfortable. The hotel is about 10 minutes walk to several eating choices. It sits above a fairly busy road but is quiet at night . Breakfast was fairly basic .The management were always helpful. In the context that it cost $25USD per night I would describe it as adequate.

受付の横の部屋だったので、ずっと電話の声やスタッフの声が聞こえてきて全くリラックスできない所でした。 虫も多くて、微妙でした。 1人で寝るだけなら別に良いのではと思います。 が、家族やカップルの場合は、やめた方が良いホテルに感じました。 ※多分声が聞こえまくるので・・・

The family room that was offéred to us had this terrible smell of damp. The offering to us as a solution was a bottle of air freshener. The sheets and bedding was stained and unclean. The ability of the staff to deal with this problem was pathetic.

Kein Frühstück Verfügbar, im Gegensatz zum Angebot

Th hotel was below basic as it is outdated and it was not clean. the weather was very bad so the electricity was shutting off many times. no heater at rooms and the weather was very cold.

Hotel horrível. Pior hotel onde já estive. Num local onde está frio, a água quente era escassa, apenas durava pouco mais de um minuto e após reclamar mais de 2/3 vezes. O quarto era frio, gelado e sem qualquer suporte a ar condicionado ou aquecedor. Quando chegamos ao hotel deparamo-nos com crianças a gerir o hotel, não havendo qualquer adulto para nos receber. A cama estava feita com lençóis muito sujos. As janelas não tinham qualquer tipo de filtro contra o frio, o quarto era húmido. Não recomendo o hotel a ninguém, e vou reclamar junto da hoteis.com o reembolso dos dois dias. Não entendo, após utilizar o serviço da empresa durante muito tempo e sendo cliente gold não haver controlo de qualidade. As fotos do hotel nada tem a haver com a qualidade do mesmo.

about 10mins walk away from the town area in nuwara eliya. room was basic, bed was comfy and had warm blankets. water pressure was a little weak though staff seemed friendly and eager to help though we did not interact much with them. check in took about a minute, the moment we walked in we were shown our room right away no admin processes involved. check out was similarly fast too

The staff are friendly and the hotel is well maintained. However, the breakfast was quite weak, the location has no restaurants nearby, the hotel did not have water for sale and the internet was not good.

The property is nice. The receptionist was a bit pushy, interrupted a lot and tried to sell me a 3500 rupee trip to Horton plains, saying he needed to know my answer right away. I had a hunch and turned him down, and found the same trip available in town for 2000 rupees. But the property is lovely, historical, clean, and convenient. But freezing! Bring a sweater and hot water bottle.

Good hotel friendly staff good food ..................................................................................................................................................

Accommodation was pretty standard for the price - I definitely wouldn’t consider this a resort. Staff was very friendly and helpful. It is outside city center and tuk tuks are available for 200 rupees

The overall service was excellent. Food was very well prepared. The hotel itself was slightly out dated.

Very friendly and attentive staff. Nice basic rooms. Breakfast was eggs, toast, yogurt, and coffee or tea. This is a great value.

Very nice room and very friendly staff. Since I had to leave the hotel very early in the morning, I received a to-go breakfast package.

It is a nice small hotel with best customer service. Our room had an hot water issue and manager gave us an another room which had a good size balcony. Breakfast and dinner was prepared nicely. Prompt service and best customer service.

Really nice host, he was very helpful in giving us useful suggestions regarding our visit in Nuwara Eliya(best host during 7 week in Sri Lanka). Spacious rooms. Room was clean but cold, however the host offered a heater for the night.

Inroma is a pleasant enough place and the guys running are very hospitable. The room was spacious with a nice high ceiling and pleasant bathroom. The wifi was a bit hit and miss and breakfast a bit limited. The location overlooks the bus station which makes it a bit noisy at times. Nuwara Elyia is a spread out, so it is a fair walk or a tuk tuk ride to most places. However, we managed to circumnavigate Gregory Lake and walk to Lovers' Leap water fall (recommended) directly from Inroma. Victoria Park is a few minutes from the location. Choice of restaurants and bars in the area are limited but the restaurants at the Grand Hotel are very good, although a little more expensive. Our host drove us back to the station for a reasonable fee and assisted with our bags. Overall, I can recommend Inroma for a short stay.