Cari Hotel
- /
- /
- /
- /
- /
- Apartemen di Ocean Edge Suites & Hotel Colombo
Lihat Akomodasi Lainnya di Distrik Kolombo
Lihat Semua Foto
Ocean Edge Suites & Hotel Colombo
Apartemen
6,5
/10
Memuaskan
90 ulasan
Area Akomodasi
Lihat Peta
Marine Drive (Kollupitiya), 10th Lane, No.24, Colombo Division, Colombo District, Western Province, Sri Lanka, 03
Fasilitas Utama
Selengkapnya
Resepsionis 24 Jam
Parkir
WiFi
Lift
Selengkapnya
Tipe Kamar yang Tersedia di Ocean Edge Suites & Hotel Colombo
Percepat pencarian Anda dengan menggunakan filter
Tampilkan harga
Berhasil login!
Sekarang kamu bisa menikmati berbagai keuntungan termasuk pilihan bayar dekat tanggal menginap!
OK
Info Lokasi di sekitar Ocean Edge Suites & Hotel Colombo
Marine Drive (Kollupitiya), 10th Lane, No.24, Colombo Division, Colombo District, Western Province, Sri Lanka, 03
Temukan Tempat Lainnya
Lebih Lanjut tentang Ocean Edge Suites & Hotel Colombo
Lokasi
Ocean Edge Suites & Hotel Colombo berada di Colombo.
Tentang Ocean Edge Suites & Hotel Colombo
Pengalaman menginap Anda tak akan terlupakan berkat pelayanan istimewa yang disertai oleh berbagai fasilitas pendukung untuk kenyamanan Anda.
Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Nikmati pelayanan mewah dan pengalaman tak terlupakan ala Ocean Edge Suites & Hotel Colombo selama Anda menginap di sini.
Semua Fasilitas di Ocean Edge Suites & Hotel Colombo
Lainnya
Servis Hotel
- Laundry
- Minuman sambutan
- Surat kabar di lobby
- Jasa tur
- Penitipan bagasi
- Porter
- Staff multibahasa
- Resepsionis 24 jam
- Concierge/layanan tamu
Fasilitas Bisnis
- Fasilitas rapat
- Ruang rapat
- Gedung konferensi
- Ruang sidang
- Fasilitas komputer
Umum
- Aula resepsi
- Tempat parkir
- Area merokok
- Teras
Fasilitas Publik
- OTHER
- Brankas
- Lift
Makanan dan Minuman
- Bar
- Sarapan
Transportasi
- Transportasi ke kasino
- Parkir valet
Konektivitas
- WiFi gratis
Jasa Antar Jemput
- Antar-jemput bandara berbiaya
Fasilitas Kamar
- TV
Kebijakan Akomodasi & Informasi Umum di Ocean Edge Suites & Hotel Colombo
Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
- Biaya untuk sarapan prasmanan: sekitar USD 7 untuk orang dewasa dan USD 5 untuk anak-anak
- Biaya antar jemput bandara: USD 35 per kendaraan (maksimal 4 tamu)
- Biaya kasur lipat: USD 20.0 per hari
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
- Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
- Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
- Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
- Properti ini menerima kartu kredit, kartu debit, dan uang tunai
- Melayani penyewa jangka panjang
- Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
- Tuan rumah telah menginformasikan bahwa properti ini memiliki detektor asap
- Fitur keamanan di properti ini termasuk alat pemadam api, sistem keamanan, dan P3K
- Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
- Properti ini dibersihkan secara profesional
Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku). Untuk mengatur penjemputan, tamu harus menghubungi pihak properti 24 jam sebelum tiba, melalui informasi kontak yang ada pada konfirmasi pemesanan. Resepsionis akan menyambut tamu saat kedatangan di properti.
Fasilitas berikut tutup pada hari Senin, Selasa, Jumat, Sabtu, dan Minggu:
- Restoran
- Fasilitas fitness
- Kolam renang dalam ruang
- Restoran
- Fasilitas fitness
- Kolam renang dalam ruang
Hotel only accepts guests with minimum age of 18
Waktu Check-in/Check-out
Check-in:
14:00 - 00:00
Check-out:
Sebelum 12:00
Hotel policy is not yet available.
Informasi Umum
Fasilitas Populer | Resepsionis 24 Jam, Parkir, WiFi, Lift |
Waktu Check-In/Check-Out | Dari 14:00 - 00:00 - sampai 12:00 |
Ketersediaan Sarapan | Ya, hotel memiliki kamar yang menyediakan sarapan |
Kamar yang tersedia di Ocean Edge Suites & Hotel Colombo | 78 |
Lantai yang tersedia di Ocean Edge Suites & Hotel Colombo | 10 |
Fasilitas lainnya di Ocean Edge Suites & Hotel Colombo | Laundry, Minuman sambutan, Surat kabar di lobby, Jasa tur, Penitipan bagasi |
Pertanyaan yang sering ditanyakan di Ocean Edge Suites & Hotel Colombo
Fasilitas apa saja yang tersedia di Ocean Edge Suites & Hotel Colombo?
Ocean Edge Suites & Hotel Colombo memiliki fasilitas terbaik seperti: Resepsionis 24 Jam, Parkir, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Ocean Edge Suites & Hotel Colombo?
Waktu untuk check-in di Ocean Edge Suites & Hotel Colombo adalah mulai dari pukul 14:00 - 00:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Apakah Ocean Edge Suites & Hotel Colombo menyediakan sarapan?
Iya, Ocean Edge Suites & Hotel Colombo menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Ocean Edge Suites & Hotel Colombo?
Ocean Edge Suites & Hotel Colombo memiliki 4.0 bintang
Ada berapa lantai yang tersedia di Ocean Edge Suites & Hotel Colombo?
Ocean Edge Suites & Hotel Colombo memiliki 10 kamar
Lihat Semua
Review dari Tamu Lainnya di Ocean Edge Suites & Hotel Colombo
Rating & Review Keseluruhan Ocean Edge Suites & Hotel Colombo
Traveloka (3)
Sumber lain (87)
6,6
Memuaskan
Dari 87 review
Kebersihan
7,0
Kenyamanan Kamar
7,2
Pelayanan dan Fasilitas
7,0
Urutkan dari
Paling Relevan
Preferensi
Lihat Semua
Review Traveler Ocean Edge Suites & Hotel Colombo
Jumlah review per halaman
20
40
Review teratas
Cory
Wisata dengan Pasangan
10,0
/10
Diulas 25 minggu lalu
Expedia Group verified review
Good hotel
Chandrakanthan
10,0
/10
Diulas 37 minggu lalu
Expedia Group verified review
Nice place to stay
Verified traveler
Teman dan Keluarga
2,0
/10
Diulas 43 minggu lalu
Hotels.com verified review
I will not recommend this hotel not worth for the money spend
Except the location every thing terrible
Mithula
Perjalanan Bisnis
10,0
/10
Diulas 64 minggu lalu
Expedia Group verified review
The staff and management are excellent. The breakfast is outstanding. They have 24 hour rooms serving. The location is very central to most places in Colombo. The hotel is very safe. Rooms are very comfortable and spacious
Zhe
Perjalanan Bisnis
6,0
/10
Diulas 64 minggu lalu
Hotels.com verified review
too much noisy at night，also too wet because close to the sea
HOUZEFA
Teman dan Keluarga
4,0
/10
Diulas 70 minggu lalu
Hotels.com verified review
Chambre tres sale. Staff friendly et serviable mais pas tres competent. les chambres ne resemblent pas aux photos. besoin de renovation et d'un grand nettoyage.
ne vaut pas 4 etoiles et cher pour le rapport qualite prix
Mitra
Teman dan Keluarga
2,0
/10
Diulas 115 minggu lalu
Hotels.com verified review
Took them 7 hours to provide hair dryer & 5 hours for housekeeping to show up! Check out is at 12 & since 10 they started twice to call & show up at the door to remind check out time as if it’s the first time being in hotel !! Very unhappy with the management & how they dealt with their returning customer. Stayed there few times & just once when I needed to change a booking that I only made an hour earlier from full night to half day they didn’t agree! Fear of making 20£ less one time they lost a customer all together.
Read More
Mitra
2,0
/10
Diulas 115 minggu lalu
Hotels.com verified review
Took them 7 hours to provide hair dryer & 5 hours for housekeeping to show up! Check out is at 12 & since 10 they started twice to call & show up at the door to remind check out time as if it’s the first time being in hotel !! Very unhappy with the management & how they dealt with their returning customer. Stayed there few times & just once when I needed to change a booking that I only made an hour earlier from full night to half day they didn’t agree! Fear of making 20£ less one time they lost a customer all together.
Read More
Mitra
2,0
/10
Diulas 115 minggu lalu
Hotels.com verified review
Took them 7 hours to provide hair dryer & 5 hours for housekeeping to show up! Check out is at 12 & since 10 they started twice to call & show up at the door to remind check out time as if it’s the first time being in hotel !! Very unhappy with the management & how they dealt with their returning customer. Stayed there few times & just once when I needed to change a booking that I only made an hour earlier from full night to half day they didn’t agree! Fear of making 20£ less one time they lost a customer all together.
Read More
ASLAM
Teman dan Keluarga
10,0
/10
Diulas 120 minggu lalu
Hotels.com verified review
Staying with family and the place is clean and safe, Also the area is main heart of the city which is walkable to MC and near cafe shops, even malls.
Pranav Kumar
Teman dan Keluarga
6,0
/10
Diulas 305 minggu lalu
Hotels.com verified review
The hotel is definitely overpriced! Cleanliness lacks. basic amenities like faulty air con was a put off! However, mr tushaar was helpful to move us to a better room quickly. There were dead cockroaches here and there. Though the lobby is renovated, poor flooring and dirty worn out rugs in the room corridors disappoint. The ocean view is the saving grace but the busy road in front and frequent trains passing by makes it noisy. Breakfast was decent but nothing wow!
Read More
Mohamed
Teman dan Keluarga Liburan Keluarga
6,0
/10
Diulas 311 minggu lalu
Expedia Group verified review
Overall condition of the property not satisfactory. Dusty & rusty condition. Other than that friendly staff & service commendable. Food was nice. Access to transport is good. All other external amenities were in close range
Value for money 80%
R1
Bisnis dan Wisata Liburan Keluarga
4,0
/10
Diulas 313 minggu lalu
Expedia Group verified review
Extremely bad cleanness and highen concerns. Friends wishing to stay here are requested to carry their own vacuum cleaners and brooms.
Verified traveler
Wisata dengan Anak
6,0
/10
Diulas 322 minggu lalu
Expedia Group verified review
Overall, I was disappointed with this property.
There were some plus points: The management staff were excellent. The GM Dr. Shobhit and the manager Yusuf. They were both very friendly and willing to accommodate. They made effort to continuously improve which I appreciate.
Another plus is the rooms are large which helps with large families. Also the kitchen staff and waiters were accommodating and they continuously improved breakfast.
However, the property is unfortunately not up to par. The pictures online are not representative of actuality. The rooms, while large, were not clean. The rest of the property is also not clean. Looks old and worn down. Elevators are dirty.
The bathrooms in the rooms were hopeless. None of the showers drained properly. My taps were loose. The bathrooms were never cleaned properly.
Finally, the worst thing about the rooms is they are not at all sound-proof. Felt like the windows were made of paper. The property is in front the railway, and you will hear the trains as if they are passing through your own room. The property needs to invest in sound-proofing!
The staff at the front desk are not helpful. Alifa in particular was rude and not friendly.
Finally the most important part is value. The price we paid was not worth it. I could have paid the same or less and stayed in a better 5 star property such as Cinnamon Grand or The Kingsbury, or Platinum 1 Suites. Next time I would stay at those properties instead.
Read More
Murtaza
Wisata dengan Anak
10,0
/10
Diulas 323 minggu lalu
Expedia Group verified review
Overall a good experience. I would stay here again.
Verified traveler
Teman dan Keluarga
4,0
/10
Diulas 323 minggu lalu
Hotels.com verified review
Pathetic.
Verified traveler
8,0
/10
Diulas 323 minggu lalu
Expedia Group verified review
Panaromic view was good.
Flooring was not good and shower water flowed outside in the dry area which was not expected
guoliang
2,0
/10
Diulas 353 minggu lalu
Hotels.com verified review
这本来是一个长故事，但每每想起都让人恶心，所以下面简短地说说：
2019/01/31 早上0635到酒店入住，前台查找很久预计信息，入住信息确认后，提供房卡并安排人员引导入住...
房间是狭长的套间，房间里有一种莫名的气味，让你很难在房间里感觉到舒适...
酒店有餐厅，健身房和室内泳池，但仅仅只有表示有；预订信息里写着包含早餐，但餐厅一早并没有服务提示，，也基本无人用餐，所以放弃；健身房的空间，少有的设施，无法转身的空间，还不如去海边跑跑步；泳池不比浴缺大多少,所以...
2019/02/02，上午1035计划火车Colombo到Kandy, 收拾东西准备Check-out时，房间门在未敲门及问咨的情况下并打开，发现有人后，未表示歉意后又关闭..0930前台check-out，前台给出一份Early Checkin的账单，表示非常惊愕，告之对方，这个账单在Checkin时，没有任何人对于入住时间可能会费用，做出说明或提供账单签署，这种行为是非常不专业的；并且Hotel平台上显示酒店入住时间是24小时；前台打电话给酒店预计服务本地市场人员，电话中再次向对方说明，酒店方事先未说明，事后收费的行为，让人无法接受后，对方与酒店方沟通无果；前台这时叫来一位穿着休闲的管理人员，向其说明情况，对方在未表明其身份，也未事先就工作人员的不专业行为道歉的情况下，而且采用的是非沟通协商的态度，本人拒绝他的沟通后，其对前台工作人员用非常不友善的态度说“Don't let him go if he don't paid it”...这是最让人恶心的场景..如果不是行程早有计划，或许我一定会让他为他的不专业进行道歉...
在此之前，本人一直用平静的语气与对方沟通，在本人用愤怒的语气，告诉前台工作人员，我在意的不是账单，而是对方处理事情的不专业与态度，我支付了“Early Check-in”账单并离开...
如果没有经历这一切，无法想像如何糟糕..
不专业的服务，不应该获得任何Money,哪怕他们只关心Money！
Read More
TERENCE SHANE
8,0
/10
Diulas 353 minggu lalu
Hotels.com verified review
Family loved the spacious room.
Location too was convenient for places to visit around Colombo.
Good scenic view of the ocean.
Woo
8,0
/10
Diulas 356 minggu lalu
Hotels.com verified review
Great view of the Ocean if you get the balcony class. Convenient location. with quite a lot of eating places. Getting to the Colombo Fort and any location is also easy using the uber ot tuk tuk. Only pull back is the room fixtures getting old. Generally a good hotel.
Jumlah review per halaman
20
40
Siap wujudkan perjalananmu?
Buat Pesanan Sekarang
Disclaimer
Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel.
Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
Belum menemukan apa yang kamu cari?
Lihat Akomodasi Lainnya di Distrik Kolombo
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProduk
Copyright © 2025 Traveloka. All rights reserved
Rating & Review Keseluruhan Ocean Edge Suites & Hotel Colombo
Traveloka (3)
Sumber lain (87)
6,6
Memuaskan
Dari 87 review
Kebersihan
7,0
Kenyamanan Kamar
7,2
Pelayanan dan Fasilitas
7,0
Urutkan dari
Paling Relevan
Preferensi
Lihat Semua
Review Traveler Ocean Edge Suites & Hotel Colombo
Jumlah review per halaman
20
40
Review teratas
Cory
Wisata dengan Pasangan
10,0
/10
Diulas 25 minggu lalu
Expedia Group verified review
Good hotel
Chandrakanthan
10,0
/10
Diulas 37 minggu lalu
Expedia Group verified review
Nice place to stay
Verified traveler
Teman dan Keluarga
2,0
/10
Diulas 43 minggu lalu
Hotels.com verified review
I will not recommend this hotel not worth for the money spend
Except the location every thing terrible
Mithula
Perjalanan Bisnis
10,0
/10
Diulas 64 minggu lalu
Expedia Group verified review
The staff and management are excellent. The breakfast is outstanding. They have 24 hour rooms serving. The location is very central to most places in Colombo. The hotel is very safe. Rooms are very comfortable and spacious
Zhe
Perjalanan Bisnis
6,0
/10
Diulas 64 minggu lalu
Hotels.com verified review
too much noisy at night，also too wet because close to the sea
HOUZEFA
Teman dan Keluarga
4,0
/10
Diulas 70 minggu lalu
Hotels.com verified review
Chambre tres sale. Staff friendly et serviable mais pas tres competent. les chambres ne resemblent pas aux photos. besoin de renovation et d'un grand nettoyage.
ne vaut pas 4 etoiles et cher pour le rapport qualite prix
Mitra
Teman dan Keluarga
2,0
/10
Diulas 115 minggu lalu
Hotels.com verified review
Took them 7 hours to provide hair dryer & 5 hours for housekeeping to show up! Check out is at 12 & since 10 they started twice to call & show up at the door to remind check out time as if it’s the first time being in hotel !! Very unhappy with the management & how they dealt with their returning customer. Stayed there few times & just once when I needed to change a booking that I only made an hour earlier from full night to half day they didn’t agree! Fear of making 20£ less one time they lost a customer all together.
Read More
Mitra
2,0
/10
Diulas 115 minggu lalu
Hotels.com verified review
Took them 7 hours to provide hair dryer & 5 hours for housekeeping to show up! Check out is at 12 & since 10 they started twice to call & show up at the door to remind check out time as if it’s the first time being in hotel !! Very unhappy with the management & how they dealt with their returning customer. Stayed there few times & just once when I needed to change a booking that I only made an hour earlier from full night to half day they didn’t agree! Fear of making 20£ less one time they lost a customer all together.
Read More
Mitra
2,0
/10
Diulas 115 minggu lalu
Hotels.com verified review
Took them 7 hours to provide hair dryer & 5 hours for housekeeping to show up! Check out is at 12 & since 10 they started twice to call & show up at the door to remind check out time as if it’s the first time being in hotel !! Very unhappy with the management & how they dealt with their returning customer. Stayed there few times & just once when I needed to change a booking that I only made an hour earlier from full night to half day they didn’t agree! Fear of making 20£ less one time they lost a customer all together.
Read More
ASLAM
Teman dan Keluarga
10,0
/10
Diulas 120 minggu lalu
Hotels.com verified review
Staying with family and the place is clean and safe, Also the area is main heart of the city which is walkable to MC and near cafe shops, even malls.
Pranav Kumar
Teman dan Keluarga
6,0
/10
Diulas 305 minggu lalu
Hotels.com verified review
The hotel is definitely overpriced! Cleanliness lacks. basic amenities like faulty air con was a put off! However, mr tushaar was helpful to move us to a better room quickly. There were dead cockroaches here and there. Though the lobby is renovated, poor flooring and dirty worn out rugs in the room corridors disappoint. The ocean view is the saving grace but the busy road in front and frequent trains passing by makes it noisy. Breakfast was decent but nothing wow!
Read More
Mohamed
Teman dan Keluarga Liburan Keluarga
6,0
/10
Diulas 311 minggu lalu
Expedia Group verified review
Overall condition of the property not satisfactory. Dusty & rusty condition. Other than that friendly staff & service commendable. Food was nice. Access to transport is good. All other external amenities were in close range
Value for money 80%
R1
Bisnis dan Wisata Liburan Keluarga
4,0
/10
Diulas 313 minggu lalu
Expedia Group verified review
Extremely bad cleanness and highen concerns. Friends wishing to stay here are requested to carry their own vacuum cleaners and brooms.
Verified traveler
Wisata dengan Anak
6,0
/10
Diulas 322 minggu lalu
Expedia Group verified review
Overall, I was disappointed with this property.
There were some plus points: The management staff were excellent. The GM Dr. Shobhit and the manager Yusuf. They were both very friendly and willing to accommodate. They made effort to continuously improve which I appreciate.
Another plus is the rooms are large which helps with large families. Also the kitchen staff and waiters were accommodating and they continuously improved breakfast.
However, the property is unfortunately not up to par. The pictures online are not representative of actuality. The rooms, while large, were not clean. The rest of the property is also not clean. Looks old and worn down. Elevators are dirty.
The bathrooms in the rooms were hopeless. None of the showers drained properly. My taps were loose. The bathrooms were never cleaned properly.
Finally, the worst thing about the rooms is they are not at all sound-proof. Felt like the windows were made of paper. The property is in front the railway, and you will hear the trains as if they are passing through your own room. The property needs to invest in sound-proofing!
The staff at the front desk are not helpful. Alifa in particular was rude and not friendly.
Finally the most important part is value. The price we paid was not worth it. I could have paid the same or less and stayed in a better 5 star property such as Cinnamon Grand or The Kingsbury, or Platinum 1 Suites. Next time I would stay at those properties instead.
Read More
Murtaza
Wisata dengan Anak
10,0
/10
Diulas 323 minggu lalu
Expedia Group verified review
Overall a good experience. I would stay here again.
Verified traveler
Teman dan Keluarga
4,0
/10
Diulas 323 minggu lalu
Hotels.com verified review
Pathetic.
Verified traveler
8,0
/10
Diulas 323 minggu lalu
Expedia Group verified review
Panaromic view was good.
Flooring was not good and shower water flowed outside in the dry area which was not expected
guoliang
2,0
/10
Diulas 353 minggu lalu
Hotels.com verified review
这本来是一个长故事，但每每想起都让人恶心，所以下面简短地说说：
2019/01/31 早上0635到酒店入住，前台查找很久预计信息，入住信息确认后，提供房卡并安排人员引导入住...
房间是狭长的套间，房间里有一种莫名的气味，让你很难在房间里感觉到舒适...
酒店有餐厅，健身房和室内泳池，但仅仅只有表示有；预订信息里写着包含早餐，但餐厅一早并没有服务提示，，也基本无人用餐，所以放弃；健身房的空间，少有的设施，无法转身的空间，还不如去海边跑跑步；泳池不比浴缺大多少,所以...
2019/02/02，上午1035计划火车Colombo到Kandy, 收拾东西准备Check-out时，房间门在未敲门及问咨的情况下并打开，发现有人后，未表示歉意后又关闭..0930前台check-out，前台给出一份Early Checkin的账单，表示非常惊愕，告之对方，这个账单在Checkin时，没有任何人对于入住时间可能会费用，做出说明或提供账单签署，这种行为是非常不专业的；并且Hotel平台上显示酒店入住时间是24小时；前台打电话给酒店预计服务本地市场人员，电话中再次向对方说明，酒店方事先未说明，事后收费的行为，让人无法接受后，对方与酒店方沟通无果；前台这时叫来一位穿着休闲的管理人员，向其说明情况，对方在未表明其身份，也未事先就工作人员的不专业行为道歉的情况下，而且采用的是非沟通协商的态度，本人拒绝他的沟通后，其对前台工作人员用非常不友善的态度说“Don't let him go if he don't paid it”...这是最让人恶心的场景..如果不是行程早有计划，或许我一定会让他为他的不专业进行道歉...
在此之前，本人一直用平静的语气与对方沟通，在本人用愤怒的语气，告诉前台工作人员，我在意的不是账单，而是对方处理事情的不专业与态度，我支付了“Early Check-in”账单并离开...
如果没有经历这一切，无法想像如何糟糕..
不专业的服务，不应该获得任何Money,哪怕他们只关心Money！
Read More
TERENCE SHANE
8,0
/10
Diulas 353 minggu lalu
Hotels.com verified review
Family loved the spacious room.
Location too was convenient for places to visit around Colombo.
Good scenic view of the ocean.
Woo
8,0
/10
Diulas 356 minggu lalu
Hotels.com verified review
Great view of the Ocean if you get the balcony class. Convenient location. with quite a lot of eating places. Getting to the Colombo Fort and any location is also easy using the uber ot tuk tuk. Only pull back is the room fixtures getting old. Generally a good hotel.
Jumlah review per halaman
20
40