Sun Moon Tea Hotel

Friendly staff

Walking into the tea shop, the aroma of the tea with the brown sugar was delightful. When we got to our room, it was amazingly clean, bright and large. The hostess was wonderful, regularly checking in to see if we needed anything and offering suggestions on where to eat and what to see.

客房服務超棒！

Super liebe Inhaber, die gerne mit Rat und Tat zur Seite standen! Super Lage für den Preis. Achtung es gibt öffentliche Parkplätze im der Nähe, die sollte man versuchen zu kriegen. Autos man ins Super teure Parkhaus fährt.

Our stay at the Sun Moon Tea Hotel was perfect. The entire hotel was spotless and very quiet. Our host was slso very friendly and replied promptly to all my questions prior to our arrival. During our stay, she was also very helpful with suggestions and information. We were upgraded to a suite and the suite was amazing. I would book here again without hesitation.

The property is very convenient, just about 100 meters from the Sun and Moon Lake bus stop. There are a lot of shops and restaurants on the street. The room is very clean and quiet. The owner is very friendly and explain things in detail. She provided advice on transportation and tour options and also sold the boat ticket at discount price. I will definitely stay in this place next time I visit Taiwan.

This is a charming B&B with a super friendly owner. Wendy greeted us very warmly with a welcome drink of tea, gave us activity and restaurant suggestions, and treated us very kindly throughout our stay. As a family of six, we stayed in the deluxe loft, two bedrooms and had plenty of space. There are three levels that you access with stairs and you will find two toilets, two showers, two sinks, and a bath on the third level. There are no doors except in the bathrooms and no windows. There is a mini fridge, AC, water warmer for tea, and a big television. It had everything we needed, was super clean and cozy.

大変に心地よい滞在でした。きれいで清潔でサービスも対応も満点です。孟芸さんのホスピタリティは満点でした。ありがとうございます。夕食も朝食も、レンタル自転車のおすすめも満足出来るところでした。素晴らしい滞在でした。本当におすすめのホテルです。

Very hospitable and welcoming staff. They were really helpful in navigating and having the best experience at Sun Moon lake for a non-mandarin speaker (e.g., helpful figure out train schedules and book tours). They were also very accommodating with my late arrival- made me feel very comfortable and safe.

War für eine Nacht im Sun Moon Tea Hotel untergekommen und der Aufenthalt war sehr gut. Der Empfang war sehr herzlichst, das Zimmer war selber war sauber und gemütlich angerichtet. Zusätzlich erhielt ich noch Hinweise auf div. Freizeitangebote sowie eine Liste der empfehlenswerten Restaurants in der Nähe. Die Lage selber ist Top, man ist zu Fuß innerhalb von 5 min am Pier sowie am Busbahnhof. Insgesamt war es ein erholsamer Aufenthalt und ich würde beim nächsten Besuch das Hotel wieder auswählen.

I booked the hotel on the same day of arrival. The owner waited me and sent me many WhatsApp messages before I arrived with instructions. The hotel is very clean and quiet, close to the ship dock . Do not forget to ask the owner for discount tickets for local tourist activities.

老闆很熱心提供停車場優惠、九族文化村門票優惠及伙食優惠。住宿環境優良、老闆還提供免費好吃的香蕉～

For the money, absolutely superb, clean room, great shower and aircon, I personally liked the lack of windows as well as made sleeping easier. 10/10 would recommend again and lady at reception was lovely

Wendy (莊孟芸) was extraordinarily friendly and helpful! Location fantastic: close to pier, transportation. Discounts for boats. Great food and loved the breakfast at this B&B. She has wonderful locally harvested tea available to taste and sell. Definitely coming back here.

Room was beautiful, clean, modern, and big. Location was great steps from the bus station, 7-11's, Star bucks, local restaurants and 2 min walk to Sun Moon Lake Shuishe Wharf. In the evening I visited the Ita Tho night market on the other side of the lake, and was stranded on that side because bus and ferry stop running and Uber and taxi was unavailable during the later hours. Wendy the owner, saved us and arranged a taxi back to the the hotel on the Shuishe side, I am very grateful. I would definitely stay again.

Amazing place! Absolutely would stay here again! Great service and great location.

Neat small guest house associated with Tea House business. A bit hard to spot on street and no parking at site (free in small walking distance--uphill). Good rooms. Note this is not a B&B, but "bed only", as accommodations only, no meal service. I would definitely return.

Small boutique hotel. Nice staff and you got to sample some tea. Wendy spoke a little bit of English which helped. Room was clean and small but it works well.

The owners are very kind and helpful. My room was super clean . I highly recommend staying here and visiting the Sun Moon Lake .

這次很幸運的獲得免費升等到我理想的房型，果真心想事成，床很舒服，不會太硬太軟適中，乾淨且走廊都有淡淡的茶香，店家的服務態度非常棒，貼心的準備了紅酒開瓶器與酒杯，連早餐都送到門口。若有機會仍會再訪。