Americas Best Value Inn Pottstown

Upon my arrival there were people hanging out the back doors , the police had to be called on the property, to get the group of people of the property, there was trash on the top floor outside the room, I did not stay at that motel, I left and book another facility at 12 am in the morning, Horrible place, the building needs to be renovated, furniture is outdated, Bad experience

Unpleasant stay, you get what you pay for. Non working outlet, hair, bugs, unclean.

We did appreciate staff switching our room because tv was not working.

We arrived at the room and immediately booked a different hotel. Most everything in the room was broken and the surroundings felt extremely unsafe.

Nice

I came to spend the night at Pennhurst Asylum and the scariest part of the trip was this hotel. The front desk lady was quite nice but this seems to be the one block in a quaint little town that was very run down with highly suspect folks hanging about all night. When we opened the door we were hit with the overwhelming smell of cat urine, like the room had been used to house a feral cat colony for at least six months. It was so bad we had to go out to buy air freshener just to tolerate it (pro tip if you have to stay here, the Circle K nearby for some reason has a large array of air fresheners). The room seemed clean enough but the fixtures were old and everything was falling apart with sloppy updates and repairs. The toilet seat came off, the tub/shower was too suspect to even use (hence the eco friendly rating, we did save water!), and then there were the beds. My friend's bed sounded like a dumpster being kicked every time you got in or out or moved (least you be able to roll yourself out of the hole in the middle), and mine sounded so much like thunder that we kept checking outside to see if it was raining. There are stains and cigarette burns on the bedding. We woke up in the morning to a shirtless guy trying to beat a rat to death in the parking lot. We would have absolutely gone anywhere else if anything in the area was open - it definitely wasn't worth the $100+ a night we paid for it... Maybe about $30 if you bring your own bedding and a big bottle of febreeze.

Crackheads, hookers, shootings. Rooms NOTHING like pictured on listing. Checked in, went to venue, came back our keys would not work and all of our belongings were thrown out on the walkway in the rain. Someone else in our room. Ate all of our food and they went through our belongings and took my spare car keys from bag. Cops called. Man removed and we were moved to another room where we had to carry all belonging to and from room every time we left the room. Staff “had no idea how it happened” and were less than willing to find out how someone had done this. There was a camera that showed our room but would not review to see when and who our room was accessed. 3 available channels on tv that didn’t work in either room upon entry. Midnight at that point so trying to find another hotel in an area not familiar with was not an option. Attaching pics of original room and where we ended up. First room was supposed to be a king, it was NOT! No coffee station, broken and stained furniture. NOT A SAFE PLACE TO STAY. Parking was barely possible. Small SUV and not enough room to pull into or out of parking space in 1try and I can park a dump truck almost anywhere so it’s not my driving or parking ability in question. Having to sleep with a knife under my pillow every night bc I feared for our safety. What was supposed to be a relaxing fun filled weekend turned into 2 people with PTSD and exhausted from lugging belongings 7/8 times just to leave the room without worry of theft 0 stars!

The room was not as pictured. It was very run down and in need of repair. The bathroom door wouldn't close and the sink and tub were stained.

Shower was nice. Toliet was new. Worked well. Lighting was kinda dingy in room. Bed frame was noisy and made a kind of metal pop sound when you sit or move on bed. Pillows were flat and not pillows. My neck is killing me. Complete junk sleeping situation but no bedbugs. Saw a few roaches in bathroom first thing in the morning. Place was in walking distance of lots of cool spots. Nice place all in all and staff is friendly.

The sink needs fixing, cable tv needs more channel. Could have a source for when you don't have a block an need to charge your phone. Disrespectful manager want refund

Tv dismdbyb wirj

THE ROOM WAS FULL OF ROACHES THE BEDS WITH BED BUGS ROOM SMELLED LIKE NICOTINE ASH TRAY AND DOOR DIDNT LOCK WELL. WE REQUESTED OUR MONEY BACK AND HAVE NOT RECEIVED IT YET. WE HAD TO RESERVE ANOTHER ROOM AT COMFORT INN AND SUITES.

This hotel has the bare minimum of everything. Extremely dirty with roaches. Something is always broken ,either a light or dresser or door.

Rooms were nasty smelt like smoke in the non smoking room and burns from cigarette everywhere should not recommend

No ice machine,no coffee where others around the area offer it

Needs an ice machine

I din't know I reserved a smoking room. I tried to change into a non smoking but I couldn't.

The entire property was a massive construction site. The photos online did not match the rooms or facility. In August, the heat was on in the small registration area. The first room given to us had exposed electrical wires on both sides of the head board and the sink was held up by wood boards. The second room's AC unit has a ripped electrical cord, exposing the wires. The fridge was full of dead bugs. The dresser was missing the front panel. A MOUSE kept rubbing from the bathroom to the other side of the bed. The entire area smelled horrible. And we were told no refunds for any reason. DO NOT BOOK HERE.

The property did not match the pictures provided at all. The room smelled so bad of cigarettes I ended up getting another hotel down the road. I didn’t stay

The mattresses are in terrible condition