ASPEN GRAND HOTEL

Really nice and easy check in / check out

Elevator didn't work ice machine didn't work laundry didn't work. The room was fine

Tv wasn’t working right. Roof was leaking and After using my debit card and handing her my id. Few hours after my card was used to purchase a gift card. Thank god my bank blocked that purchase and called me ..So I will never and I mean ever stay there again.

Our stay was comfortable. The hotel was pretty old and carpet was dirty. The hotel was very accommodating and the price was reasonable. The statement of the “15 Pool” was very misleading… we weren’t sure if they had 15 pools or if the pool was 15 feet…

The biggest issue was the hot water. You had to turn on the water for +5 min for it to get hot. After that it was fantastic showers. The room was large and great. Location was convenient for everything we were doing that week.

The property looks abandoned

The property itself wasn't the issue it was the rooms.Every time I stay at a hotel I always check the sheets and that's exactly what I did and come to realize there were blood on my sheets and my friends on top of that the drain in our tub and bathroom sink was clogged up and when I got home I ended up having to go to the emergency room because I was lucky enough to get eaten up by bed bugs. 😡😡😡😡

Always peaceful and the staff is always amazing

We were very disappointed with our two night stay.The room had a wet,musty smell.The toilet wouldn't flush.Housekeeping never cleaned the room,emptied trash,made the bed,refilled coffee supplies or picked up the dirty towels and gave us clean ones.We had to go to the front desk and they gave us some clean ones.It was advertised to have several pools,including a swim up bar,and there was only one pool,very small,and very dirty and green.We did not even get in it.On a good note,the breakfasts were excellent in size and presentation and was fresh and hot.The mattress was very comfortable.Access to the hotel was easy and very close to the Interstate.I do not recommend this hotel and would never stay there again.Also,no ice as the machine was out of order.

Swimming pool was nasty and un swim able.

We enjoyed our stay at Aspen Hotel. When we got to the place, it was a (Holiday Inn) and the signage was being removed, which didn’t affect our stay. It was kind of misleading when they show “(15) Outdoors Pool” in the list of amenities. But there was only one pool and it was very small. The breakfast wasn’t so great, didn’t offer many options. The carpet was dirty but we can tell they tried their best to keep clean. Our rooms were very nice and comfortable, but we can hear people upstairs running around as we were on the second floor. Overall it was affordable and clean for our weekend getaway.

When we arrived in the hotel the receptionist was friendly, but we went back to asking for more towels ( because we are three) her attitude was rude. The pool was SO nasty the water was very dirty.

The hotel should not be open if it’s under construction

Nice, clerk was awesome friendly and breakfast was great

Hotel was clean and rooms were large and bed was comfortable. The downside was we could not adjust our ac and if was very hot in room and hallway. Breakfast was subpar. Also tv didn’t work until they came up and helped which made us late for our dinner reservation.

We really liked the accomodations. We stayed in room 208 it was very clean and extremely big. Has a kitchenette, couch , bistro type table and chairs, king bed, super cold air conditioner, desk and chair, extremely nice bathroom. Pool, vending machine, and convenient parking. We definitely would stay here again the price was very affordable and hotel staff was professional and friendly. 10/10 rating from US.

Room stunk of cigarette and when I shared with the front desk agent she just said oh. Mattress horrible support.

Breakfast was terrible. All old and spoiled stuff. Though they changed the milk after requesting it.

Staff was friendly but I had to ask for missing towels, hair dryer and TV to be fixed. Staff seemed overwhelmed and understaffed.

HORRIBLE stay! We not only had BLACK mold but bed bugs, broken beds, doors, faucets, & fire sprinklers. Plus there was a CAMERA looking straight at the beds! Tried to talk to the staff but they did not care and refused to refund us. Just a horrible experience! These photos don’t do justice with how bad it really was!