Comfort Inn & Suites Scarborough - Portland

a very old property that has not been refurbished in years. The odor of cigarette smoke permeated the halls and I heard other guest asked for different rooms because of the smell.

The room was clean and fine for our purposes but we could hear the people above us constantly. The road has a median that makes it tricky to get to unless you are on the same side of the road, and the parking lot wasn't quite big enough for the number of cars trying to park.

Everything here was great it’s so close to every fun place for you and your family. One negative thing was the pool was a definite NOOOO! they don’t use proper cleaning equipment for the pool it’s very dirty no chlorine used they vacuum only but other then that I give it 4 stars

I would not suggest staying here. The room was advertised as non- smoking but the smoke smell was terrible in the room. The smoke smell hit you in the face when you opened the door and if you got close to the windows you could smell it on the curtains. The breakfast was terrible and we ended up having to go get our own breakfast elsewhere. Tried the coffee the first morning and i can honestly say it was the worst coffee i have ever had. The room wasn't clean- there was ether stains or dirt from the previous ppl on the shower curtain. I paid for 3 to be in our room but there wasn't enough linens and no bedding for the pullout sofa. The pull out sofa was fifthly and the arms of the sofa where gross, The desk chair had some type of dried liquid on it that we couldn't sit on it. The TV didn't work and wasnt plugged in. We tried everything but we think it was missing another remote. The remote that had some type of oily slime on it that got on your hands. The male cleaning crew came to the floor at 9 am and where so loud and screaming to each other as they cleaned the rooms beside us. Good we hadnt wanted to sleep in! They place was just gross. For the price, It was a rip off.

Overall not great. Place was a bit messy, the staff barely spoke to anyone. Walked through the lobby countless times was never acknowledged. Breakfast selection was a joke.

Clean and super friendly staff

Good

Experience générale médiocre et complètement désagréable. ZÉRO ÉTOILE!! Pire séjour à vie!! En 5 jours; - aucun entretiens - aucun changement de serviettes Ou draps en 6 jours - mauvaise odeur dans la chambre -piscine insalubre - aucun changement de poubelle - aucune variété dans le déjeuner et une machine à gaufres malpropre Et j’en passe!!!! Un employé a même ouvert la porte de ma chambre sans autorisation lorsque nous y étions. Une fois entré dans la chambre, jour 1 nous avons demandé un remboursement pour quitter et l’hôte a refusé et trouvé aucune option.

Room smelled like cigarettes, no bathroom ventilation, very basic and untasty breakfast

Noisy

Overall, the hotel was clean. I did have a few concerns as it was very loud at night with people in the halls.

Staff was very nice. We had a problem with the mini fridge and tv. They fixed both problems as soon as we went out for the day. The breakfast was descent.

Room seemed ok at first then noticed ants were in the room all over the floor and the sheets were not 100% (green marker or something on them) Room was a king bed with pull out couch for 4 people. However. The pull out was barley big enough for my small 11 year old to sleep- the mattress was smaller then the regular pull out mattress would be which caused 3 of us to share the king bed. The price was reasonable for location and space (other than bed)

The hotel smelled musty. Carpets did not look clean. The bathroom door was falling apart.

It was a nice spot overall but the pool was small and didn’t look the cleanest

Excellent and a great value

Nice to have breakfast included however the set up was a little tight. Clean rooms and nice area.

Comfortable beds

My recent stay was unfortunately marred by several inconveniences. The pillowcases were extremely wrinkled, the toilet paper roll was nearly empty, and the desk chair was dirty and rusty. The living room chair was filthy, and the room had a musty odor upon entering, which added to the discomfort. The iron turned on but did not warm/heat up. The hotel room door did not close securely. The elevator made a loud, thudding vibration (inspection sticker expired May 2025). The breakfast options were limited, with only one type of egg (omelet), one protein source (sausage), one type of cereal (Raisin Bran), and one kind of muffin, among others. The absence of milk cartons for the cereal was a significant inconvenience, and we had to use the coffee milk carafe instead. The waffle maker didn't cook the waffles thoroughly, and the layout of the breakfast area led to a somewhat chaotic experience. The pool water was not as clear as one would hope. I recommend that potential guests consider these points before making a reservation.

Clean, safe, and everyone was friendly