Comfort Suites Omaha East-Council Bluffs

Excellent

Dont like paying for late check outs especially when you check in at midnight

Nice room, recently updated.

Pros 1. AC/Heat units works well. 2. TV works in room. 3. They have cribs/pack n plays at request Cons ●Not safe for babies and toddlers ● Needs renovated ● Aweful pool experience ●Overall dirty / grimy 1. Poor ventilation in handicapped bathroom #210 2. Evidence of prior bedbug prescense #210 3. Evidence of other bug prescence, large visible amounts of bug poop on ac unit, roach eggs. #211 4. Elevator doors jerk open and closed, catching on something. 5. Pool is not heated, and not safe for babies and toddlers, pregnant women, and some heart patients. 6. Room is visibly falling apart, construction staples were littered over the floor and dangling/hanging loosely from the wall. 7. Sharp piece or poorly cut tile sticking off corner wall. 8. Ceiling cracked and water leak stain 9. Other furniture show signs of wear and tear and splintering, which is dangerous for families with young babies or toddlers. 10. Poor rule enforcement regulation to assure that ALL guests have a hospitable and safe stay. *This is largely to blame on the other children's parents. Do better parents* -Pool area is not monitored and we kept getting hit by bratty kids. One kid kept trying to spray my 11 month old daughter in the face with water from the HOT TUB with a water gun. Kids literally HIT my group members and other guest over the head with pool toys. The adults that were watching the kids were drunk & activly drinking in the pool. Kids were running around screaming all night

Nice hotel , could use some maintenance on the entry doors and the elevator doors. Room is clean and well kept.

Rooms were good, showe has been updated and had great pressure, but the hotel itself just was dingy And needed an update.

There were people smoking weed in the parking lot on arrival. Our non smoking room smelled very strong of cigarettes, however the hotel did offer to move us to a different room. Hotel could definitely use some updating. Bed and bathroom were clean.

Half the price of Holiday Inn Express. Nice room (great shower, too). Full hot breakfast. Convenient to Omaha. Slim food service in area, located in industrial area.

Floors not clean in room by sink

Had great beds , very clean and a good breakfast !

👍

Tyhgf

The staff was very friendly

Very good value. Clean and well kept.

Needed help with the tv otherwise all went well for our two night stay.

Thank goodness the rooms look better than the outside of the building. I guess for the price it was ok. The pool was freeeeeezing even tho they advertised it to be 80°.

There was no where to park when we got back. Parking lot was full

Nothing to add

It was great

Check-in went fine. When we got to our room a couple was arguing extremely loud in the room next to ours. When I reported that to the desk clerk she offered to call and tell those guests they would need to quiet down. Seems the wall insulation isn't the best since after this we could hear the couple talking. Bed was fine. Probably being picky but pillows were too thick for my comfort. The breakfast was excellent.