Comfort Suites Stafford Near Sugarland

Trash rooms

Was old and showed it. Renovating so hopefully will look better. Found a live small cockroach in bathroom. Cheap for area and shows it.

Older property, with basic rooms and breakfast, carpets and elevators were worn, room was not properly cleaned, kept having trouble with room keys not working, friendly service.

Sketchy people everywhere

This property is terrible. Gps my way here and the hotel looked like it needed renovation. Pool was looking like a SWAMP. Hot tub was even worse. Rusty looking around the sides and inside. I never checked in and

The room was not clean the next day.

Please don’t book this hotel bad decision

I notified the staff at this location that we entered the room and there were roaches in the room The staffed in told us that they would report it to the owner of the manager and that they would get back with me until this day they have not gotten back with me and it's been almost 2 weeks and I've tried to call several times and still have not received a response I would not received a phone call or anything from this location

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Maid service never came. Shower and bathroom had multiple defencies, TV was about to break off its stand. Wall paper coming off clearly from excessive moisture in the rooms. Air exhaust in bathroom didn’t work, shower had soft squishy spot if you step in certain areas, my guess water damage. Overall just a terribly taken care of property. Would not recommend

Nasty

Friend office Experience was very Bad.

Muy bueno

Quiet location

The hotel spelled like roach spray. The carpets were filthy. The room had roaches. I stayed one day if my planned 5 day teip

No change for water , fake add on website reservation was for a hot tub none was available hotel was under construction, no ice maker felt like a real hoe house never will come return wish I could get a refund

I liked that the rooms were very spacious and the beds were very comfortable. The breakfast was also very nice just what you would expect, waffles, bread, yogurt, the usual. This is a very nice place to stay, it is a little outdated though. I checked out the pool and the hot tub and they was very dirty. It has not been maintained in a long time and there were dead bugs. Otherwise a very lovely stay

Garbage hotel seriously - hotels shouldn’t be ad retailing this - worst breakfast - they had block of cream cheese and butter on a same paper plate with butter knife stabbed into it…. People don’t even eat like that at home

great

The person who checked me in was very nice and the room was fine, until it wasn’t. When I returned to the room at 10 pm the day after check in, there was a puddle of water in front of the mini fridge, and a cricket in the floor which I covered with a cup then headed to the front desk. After standing there for a few minutes I called out for someone. They came out, I explained the situation to which they replied that maintenance had already left so he would have to put me in another room. I asked if we could simply unplug the fridge and throw some towels down to clean up the water and he could just get rid of the cricket for me to which he replied that housekeeping had already left for the day, he would need to put me in another room. I asked why they would be needed and he said to mop up the water. I then said he could give me the towels, I will dry it up and if he could get the cricket out of the room, I would appreciate it. They were confused as to what a cricket was and no, he will have to switch rooms. I repeatedly told him I was checking out the next morning and that he was asking me to pack all my things to switch rooms at now 10:30pm when I was checking out in the morning. Completely unreasonable. Very poor customer service also at checkout after explaining to them. PLUS the property is being remodeled; there are supplies, materials, equipment, closed exit doors, and a green pool that I refused to get in. New management is needed at this location for sure.