Country Inn & Suites by Radisson, Enid, OK

Everything was great except for huge, ugly stains on one side of the sheets. So I slept on the other side of the bed.

Pool was not working

Nice foyer area near front desk and also the neat breakfast nook hidden behind a French door with plenty of tables and chairs. Concerning they had a roof leak in the dining area. It was hidden behind a tarp. Enjoyed the indoor pool. Concerned with the mold on the ceiling in a room inside the pool area. Very humid in there also being it was a heated pool. Probably needs more ventilation. Saw some exterior repairs that needs to be addressed as well; electrical conduit broken and straps missing, a screen needed to be screwed down, and I believe some gutters out back needed to be strapped down/fixed. The front exterior sliding door was loud and not properly working. Frustrated when we would go out the side door and there’s no card pad to reenter so had to go around front to get back in. Most hotels have keypads all around building. The room was nice and spacious. A little concerning there seemed to be a lot of moisture in the room on the floor. Didn’t know if it had to do with the leaks in the building. It would be a great hotel with some care and much needed repairs. I feel they need to bring in professional contractors and not just handy/maintenance men who work there. That’s too much on their plate. I hope you share this with the hotel for recommendations.

After arriving slightly early we came into a rickety sliding front door to check in. The girl behind desk seemed stressed and would not let us check in a bit early, so we waited patiently. We then went to our room near laundry shoot (noisy) where we discovered an old bed spring bed (extremely uncomfortable), a shabby room with walls in ruin and shower/toilet very janky. The WiFi didn’t work at all but luckily had hotspot to rebook another room elsewhere to sleep comfortably while in town for a family emergency. I reached out to Hotels.com to retrieve a 2 day refund but Country Inn in Enid would not refund us. The price we paid for this 2 day stay was absolutely not worth the money and on top of that we had to book another hotel so we could sleep comfortably in a clean room while in town for a very hard family issue. I am disappointed this hotel would not accommodate this refund. Trust me when I say I highly recommend staying elsewhere if you have a choice. The ratings on Hotels.com were misleading stating “exceptional”. Hardly the case.

Nice clean convenient hotel and helpful staff

It was good would come back

Pretty clean. Not loud. Convenient.

We have stayed here previously. Good Breakfast. Nicely arranged building. Clean. It is starting to be a bit worn. Some flooring needs replacing. Will stay here again.

Excelent hotel

Comfortable

For the money, it was good. My room was clean and the bed was comfortable. The people I was traveling with had a room that apparently needed some attention. Staff was very helpful when the air conditioner wasn’t working in the first room. Overall, it was a pleasant stay.

Would stay here again

We stayed for an extended stay of 5 nights. The hotel staff knew we had 4 people in a double queen room. However, they stated they are “not allowed” to give any replacement towels, but they would “give us one.” We were told to take the dirty towels down to the “laundry shoot” ourselves, and were never given fresh ones after that. The room was not cleaned one time while we were there. We did not expect the hotel to clean the room, we just needed fresh towels! The positives: The pool is clean and a nice area to relax. The breakfast has a lot of options, and they also provided “to-go” options as well.

Property was in nice area. We stayed overnight out of necessity as someone was having a sleep study done. The hotel lobby is nice. The staff was nice. Check in went smoothly. I didn’t think the room was anything special. Beds were just okay. Could’ve been more comfortable . My bottom sheet had what looked to be an old stain from Candy or a popsicle. I could tell that it had been bleached. Since near the foot of the bed and relatively small I didn’t stress over it. Felt the bathroom floor around the edges could’ve been cleaner. The toilet was standard size - which I’m not handicapped, but for older people like my mom it would be nice to have the chair height. Just a suggestion. Also the toilet seat was very loose. An easy fix. We did not stay for breakfast so no opinions on that. It was one of the cheaper hotel options in Enid for that side of town. Probably would not stay there again unless my only option. .

I was very upset that the pool was shut down. This was the entire reason I booked this hotel. I had even looked at the hotel website before booking to check. Then we were not even told when I arrived I had to ask. The front desk worker was very nice but didn't know who I should contact. Then, during our stay, I found a used soap bar in the shower and a dirty stranger sock next to the bed. .

Lobby area was nice but our room had a weird smell. The carpet had stains that looked like blood. Furniture was very scratched. One of the lamp shades had stains and was all bent.

It was a fairly decent hotel and it smelled really clean when we entered the hotel.

I was called at 4pm the day of my check in to be advised they were overbooked and they put me in the hotel across the parking lot. They said I was getting it for the “same price” however the other hotel is actually less expensive so I ended up paying more and getting less. Then when it

Great staff, dirty pool, paper thin walls, and as far as comfort goes, I may. As well have slept outside on the side walk for free. Instead I wasted my money on a room I couldn't even sleep in due to discomfort.

We like to stay here when we visit Enid. It’s comphy, has a nice breakfast & good coffee.