Delta Hotels by Marriott Little Rock West

Staff was unbelievably unprofessional and rude. I stood in a silent stare down with the guy behind the counter for a full 20 seconds upon checking in. I didn't even know if he worked there. He was unkept, wearing a plain red shirt with no insignia or name tag. After the prolonged silence got too uncomfortable for him, he finally said "What?" to which I replied, "Well, I was waiting on a greeting..." his response was "Oh...what can I do for you?". Mind you, this was my FIRST impression of the property so that was a huge (literal) red flag from the start. No one would bring us fresh towels. We had to call the front desk 4 times before we even got an answer and when we did, we were told we had to come get them ourselves because, quote "the person who does that" wasn't there. No one explained how the breakfast (not included with the stay) ordering process worked. There was no buffet or menu, just a man SITTING in a distant corner who guests had to approach and tell our order to. In the room there was an *incredibly* loud and outdated AC system built into the wall that completely drowned out the TV which conveniently had a volume restrictor. There was URINE on the rear/base of our toilet that we unfortunately didn't notice until just before checking out and at check-out the woman at the front desk didn't even look up from her screen or ask about our stay. Her only greeting and farewell was "Room number?" and "Ok." Horrible experience. 0 stars. Avoid this place at all costs.

The property was clean, smelled good, good pool Will stay again

Awesome stay! Loved my room! My second time staying and will be returning!

Very clean.

Great stay, only issues were the only water in the restroom was hot, really hot. Showering was tuff, lol. And the tub drain was very slow. Other than that, great staff and stay.

Always clean, friendly staff, and very comfy beds

They need better AC

The room we checked into wasn't cleaned and I took the manager upstairs to see the room. She changed us to a new room but i waa charged a room change fee that was later removed. The gym was 80 degrees even though it was ser to 62. The very worst part was the pool. It was dirty,full of hair and had a slime on the surface. It smelled horrific.

The ac was out itwas hot as fire

Would five 5 stars, but the hotel needs much improvements! Staff was very kind and accommodating! Rooms were very clean and modernized. Unfortunately when we checked in their air-conditioning system was out and they were trying their best to fix it. Stairwell was extremely moldy and had really bad mildew. Definitely a health issue! Hotel is nice overall, but needs serious maintenance issues fixed!

Nice clean hotel

staff was excellent, expecially the woman who checked me in. she got the cart to help me, as I had a number of items. Also, the maintenance man, Hector, was very helpful and the smile never left his face!

The room is great, front desk great. The hotel itself outside the room, gross. There's black colored mold in the stairwell. I used it because the ice machine was broken and my room is by the door to stairwell. You can see some spots it's been wiped (I feel for whomever had to do that) other spots, very apparent. This is a health hazard. The hotel is very hot, I feel bad for staff. Thermostat in hall was 83 degrees. The restaurant was closed on a Saturday, not sure why. I wish I could separate the room from the actual hotel for review. I expect a marriott to be nice, all around. Rooms and staff were great. Service dog only hotel. Which we appreciated. And quiet, for how busy it was.

It's a nice property, convenient to the freeway. The bed was comfortable. I do wish there was is the microwave in the room.

Free Starbucks coffee and a great shower topped the list of things I like about this property. I will come back on my next trip to Little Rock.

Fabulous service. The pool was fine, but the filter I think was overworked. Public areas were clean, but the rooms had a couple small issues. Temp was hard to control in the rooms, but still comfy. There were a lot of people staying and not many staff handling it, but they did a great job.

It was quiet and clean. I wish the pool was open a little later at night.

You have to buy breakfast for 17 dollars, you can hear all the noise happening and my room smelled heavily of air freshener and dog urine. Check in had a line. She was working fast and hard, but the computer had to catch up. Bed was comfy, excellent pillows (the long ones), a restaurant in the hotel and a working elevator made it a pretty decent place to stay. I would stay here again if I didn’t have such a sensitive nose to smell.

They didn’t give me back my deposit

Enjoyed my stay. Wendy's restaurant is a walkable distance. At the in-house restaurant, the server also delivers room service, so that mat slow down ordering and service.