Downtown Value Inn

The folks working the desk were very nice and helpful and while nothing was stand out this is a value inn for a reason. It was clean, convenient and work perfectly for having a place to stay for a night. Would recommend.

No complaints. Nice size room, clean. Convenient. Parking is tight though. Larger truck's beware. Weak and noisy AC.

This is the perfect example where triumph of customer service, and of personal human decency by staff, compensates for any perceived deficiencies in a property. This is a budget property. If you have illusions of snooty, uniformed bellhops, snarky concierges behind marbled desks, and enormous lobbies with Tiffany stained glass domes . . . . your nose may turn up and your heart may sink, because this place is a solidly built motel for regular folks. If you're a snob, chase the Ritz-Carlton, not far away. Two things make this place special: Location and, above all, its staff. A block away is PSU. It sits right on a streetcar line that will take you anywhere. The property has free parking (but it is in short supply, best call and ask). 15 minutes of pleasant walking takes you anywhere in the downtown district and a bit further goes to the Pearl and adjacent districts. There are superb food trucks a block or so away (Portland helped popularize food truck culture a few years back). But the staff make this place. I am tempted to say I have never seen such kindness and supportive attitude in an accommodation before. So totally above and beyond the call, it was amazing. During my stay at the hotel, I needed assistance a number of times, and Nicky, Nicole and others jumped at the chance to help me and my partner when we were in need. We were just amazed! Just for this reason alone, I would give this property 100 stars if I could. I could not possibly recommend more highly.