Extended Stay America Suites Columbus Tuttle

I recently stayed at the Extended Stay America in Dublin, OH, and unfortunately, my experience was far from satisfactory. Upon arrival at 11 PM, I encountered two men in the parking lot, one of whom was shirtless, engaging in loud conversation. This made me feel uneasy and raised concerns about the hotel's security. Entering my room, I discovered that the sofa bed lacked essential bedding—no sheets, blankets, or pillows were provided. I had to contact the front desk and wait for these items to be delivered, which was inconvenient after a long day of travel. The room's condition was disappointing. The carpet had noticeable bald patches, and the baseboard trim along the walls was deteriorating and rotting. The leather recliner in the room had several rips and tears in the cushion, adding to the overall sense of neglect. The bathroom was particularly unappealing; the bathtub was grimy, and the tiles appeared to have been hastily painted over, giving the space a neglected and unclean feel. Overall, this stay did not meet my expectations, and I would not recommend this hotel to others seeking comfortable and well-maintained accommodations.

Property was lit up safe very easy to get from the interstate and back on. Staff was very polite and friendly took care of our needs

Room carpet very dirty and stained. Mold on exterior windows and wall.

Wasnt the cleanest room. Had people smoking weed right outside door as well as drinking so as you go out door you had to fight through that as well as door was a pain to get into. Door knob on inside door didnt stay on and 2nd tv you had to keep angled so the wifi / cable worked lights didnt all work in room.

Very run down! The rooms looked dirty. Under the couch there was trash and nail clippings. Asked for extra pullows for the pull out and they didn't have any. They gave us a blanket that we didn't end up using because it had hair balled up on it. Very disappointed with our stay.

It smelled like cigarettes even tho it says no smoking. Very dirty. Sink faucet was broken.

It was a nice facility and the grounds were nice, but when we laid in the bed we were bitten by bugs.

I will never go back or book with this hotel. The room was dirty with linens full of blood, dust behind the tv stand with stinky socks. The sofa bed has Cheerios and cookies in the bed. The best part is the pillows unclean , full of dark spots.

Our 6 night was very nice. Clean, convenient, very safe and nice area. Staff was nice, i only meet 2 briefly Will be back next year to stay

There were beetle bugs on the floor, mold in the bathroom, the faucet was barely attached, the staff didn’t want to provide clean towels… when asked why room wasn’t serviced or trash collected we were told “this isn’t a full service hotel”, one of the AC units in the room was out.

There were bugs on the floor, mold in the bathroom, the faucet was barely attached, the staff didn’t want to provide clean towels… when asked why room wasn’t serviced or trash collected I was told “this isn’t a full service hotel”, one of the AC units in the room was out. Would not recommend, would not stay again.

Our party of 5 all had a place to lay our head.

I paid 114 for a room with two double beds. The size was adequate but there were many problems. I wish we had tried sleeping in a parking lot in our car. The air system in the bathroom was filthy and open a hole in the wall. It did not operate. The tub drain was disgusting. The drawer on the stand between the beds was nasty. There was gum matted in the carpets. There was a hole in one of the electrical outlets just big enough to stick your finger into. The staff did not care. We did not have a bell cart so I had to climb twenty flights of steps total to pack our car. Never again. I wish I could post the photos. Y’all nasty af!!!!

Check in receptionist very rude. Bed very uncomfortable and room really outdated. The “breakfast” is a muffin and coffee. Place could use some new staff and updating and it might be an okay stay.

I know it was a grab and go but there wasn’t anything for my kids to drink with their muffin. Ridiculous that I had to go spend another $40 for breakfast.

Was a clean room, quiet

Initially had a non pet room our booking was for a ground floor pet room and we checked twice beforehand to make sure we were set. When we arrived they assigned us to a third floor non pet room and they told us we couldn’t stay !!! Finally after much discussion and time they allowed us to stay in a non pet room and transferred us after three days. They charged a $250 pet fee verses the$150 max per stay as stated on hotels.com page . We will dispute this.

Staff was very nice. Room could use updating

The hotel called and cancelled our reservation, saying our room was flooded. They tried to tell us to go to a hotel 30 minutes away. We reserved at that specific location for a family event. We did not agree to go to the second hotel, and ended up staying at a hotel near the original one, at double the price.

The outside was very appealing. The inside was not so great. I stayed in the double bed with pull out couch room. Everything was super outdated. We had a kitchenette with no utensils, no plates, paper towels etc. we booked the room for 5 people and we had 3 towels in the room. When we called for more, they told us we would have to come get them. The pull out bed did not have sheets, blankets or pillows. The regular beds were ridiculously hard and uncomfortable. The bathroom was not clean. There was someone in the room above us and i don’t know what they were doing but we could hear them walking and thudding all night even they have a “quiet time” from 10pm to 8am. I am not impressed and will not stay here again.