Extended Stay America Suites Philadelphia Airport Tinicum Bl

If i could give it no stars i would. This place was full of bugs and disgusting. There were people living in the hallways and bugs in the sheets and on all surfaces.

1st room had bugs in the bed. The 2nd the door was open and a homeless man sleeping in the room. We left and have asked for a refund.

The room smelled of smoke it’s was nasty roach bait everywhere the mattress was very dirty and stained up no remote for the tv holes in the walls carpet if stains and cigarette burns on it

Loved it

Property and staff were nice

The staff(Latonya)was the only positive thing about this facility. The cleanliness, room conditions, etc was extremely DISAPPOINTING! Not recommended AT ALL!

Todo mal

Stains on carpet and linens. Water in toilet was dark brown. Smelled like cigarettes. Very dirty. Did not stay, ended up leaving right after checking in and moved to different hotel.

NO HOT WATER! Old and rundown motel. Much newer and cleaner hotels are available in the area at the same price.

,,

Its not too bad

Nice and comfortable.

We were on a rushed 2 day trip and wanted something close to the Philly airport. I thought Extended Stay would be a good choice. This particular location looked a little worn but our room was pitiful. The clock didn’t work and the front desk said it would have to wait until maintenance came in the next day. We went for dinner and came back to find only one 1 of the 3 lamps worked. The faucet in the tub was rusted and dripping and the vents were crusted with dirt. Thankfully I had Clorox wipes to clean off the heating unit and TV remote. If we weren’t leaving at 3 am I would have requested a different room.

I chose this property for it's proximity to the airport as I had an early morning flight. The room didn't look anything like advertised. It was dirty and I ended up with bug bites all down my left arm - disgusting! Thank goodness I was only there for 6 hours!

The place stinks but the staff was horrible. They charge me a deposit that was never refunded back. I had to contact my bank to fight with them. Staff hung up on me whenever i call to ask for updates. Sounds like the lady I spoke to was having a very bad day and transferred her frustration over

I don't like having to pay for parking for hotel that I'm paying for already. The option the girl told me was to park on ( Belmont??) I have no idea... But it was a main road with no parking anyways..

Are you ready? This was the worst hotel I’ve ever been to! The hallways are funky. The stairwells smell horrendous because they have community trash cans in them on each floor. I had two rooms and both were absolutely DISGUSTING. The hot water doesn’t work in any of the sinks. Only the hot water in my second room’s bathroom worked but I had to run it for 15 minutes for it to get warm. The bathrooms are trifling (the tub was decent). The bed was decent. All the furniture is either damaged, stained or broken. I’m such a simple person, I’m not boujee at all, so for me to say these things IT’S THE HONEST TRUTH! Now onto the good… The staff was decent. They tried to accommodate me as best as they could. There were a few dead bugs in each room BUT there weren’t any active bugs running around. I didn’t experience any bed bugs. It’s close to the airport and a Wawa. All in all, I wouldn’t stay here again even if it was free. I hate writing bad reviews but it has to be done. I have to protect other travelers and guest.

N/A

Staff was not present and did not accommodate or inform me either before or when I arrived that it was no rooms. When asked for a solution possibly they abruptly turned me down.

The customer service is poor. The rooms could use updating and the bathroom could have been cleaner. The bed needed a comforter. I would choose to stay at their sister property around the corner over this one.