Extended Stay America Suites Rochester Greece

I want thank Jo Jo for giving an amazing customer service and sympathizing due to circumstances . She made it her business to ensure I had a room to stay that unexpected night I needed ! There are no words to express my gratitude . Daina was another 10 star associate she ensured I was taken care of and that my room accommodations were met . You need more people like them in this world they’re a great asset to your company ! I hope that they get rewarded somehow because of them I will definitely book a stay there whenever need be . There were two other ladies that helped me but I can’t remember their names because I only dealt with them once unlike the other two girls I mentioned I dealt with them more. I do think this place needs to get rid of the inconsiderate occupants and the smoking in that building . My child had to experience that smell everyday which is unacceptable . It almost doesn’t feel safe to stay there anymore . The police were there everyday unusual for a hotel to have ..

It was a magnificent experience since the two nights before I had stayed at another hotel, and all of my experiences Were were horrendous. Thank you so much for having such an excellent team.