Extended Stay America Suites Tacoma South

I would note recommend this property. The place and area is sketchy.

Front desk ladies have been nothing short of friendly and always going the extra mile for myself and any others staying here. The manager has severe personality disorder issues.. one day you’re possibly dealing with the fakest nice guy and next day he’s a snake with a stick up his.. what you see is not always what you pay.. beware and take heed when giving him any sort of payment cards. If you disagree, he’ll just go in your room and start setting it for checkout or send a maid and call it the weekly stay over I never had while being there for almost 5 months. He’s great at picking and choosing his battles for the day.. usually every day. Just stay clear of Antonio’s path & you’re in safe hands here otherwise.. He’ll be sure to check you out promptly between 7-9am and cut your WiFi off too though checkout isn’t until 11am.. wanna dispute? He works “WEEKLY” (Mondays and Tuesdays usually..) 7-3! Good luck finding Waldo! Aside from all that - clean property for the most part, and the convenience of also being right next to the major freeway is a perk and the sound doesn’t affect your ability to sleep either! Their housekeeping and maintenance guy Viktor take great care of the property overall and ensure the rooms are comfortable and clean! I couldn’t be more thankful for the ladies at the front who made my stay a little bit enjoyable considering the circumstances! Thank you Joanna - Sheryl - Allie & maintenance/housekeeping!

The hallway to our room was cold to the point of needing a jacket. The hallway smelled like urine. Our room was dirty, dirty towel on counter, brown stain on comforter, and a crack pipe in the kitchen cabinet. We got another room and it stunk of urine.

Very good.

Recommended!

Staff was awesome but Wish I knew breakfast included was not just coffee and a muffin. Other than that pretty good. Safe parking area.

It was average and kinda overpriced

I was not happy with the stay. I didn’t sleep for the two nights because the bed springs was all against my back and sides. Even my husband switched spots with me and same thing happened to him. The room smelled weird. The fridge was making a loud noise non stop the whole time. And sounded like water was constantly dripping down in the walls. The ac didn’t work, the room was stuffy inside. Even took us an hour to check in. It was our first time staying there. For what we paid we will not be staying there again.

It's a very nice hotel staff was very nice I'll keep coming back

Hotel staff was very kind and helpful. Gated parking lots where nice features for vehicle security.

Rooms and hallway smells terrible. Stay somewhere else if you can. There is a string stench all over the building. We were ready to leave as soon as possible but can’t get refund so we had to spend the night.

The staff was amazing! We really appreciated being able to use reusable cutlery and silverware. So when it comes to eco-friendly, having the kitchenette and having reusable bowls and spoons was great! That was the best hotel coffee I’ve ever had down in the lobby. The only reason I am not giving this trip five stars was less than ideal level of clean upon checking in.

Debbie was very friendly had good customer service and was very respectful to me I enjoyed my stay there at extended Stay of America

great customer service clean room enough parking great surroundings

The property was confusing to find. The drive into it should have signage and lighting.

The staff were great, very helpful and always willing to help with anything.

Clean

The 1st room (321) was extremely dirty. Sticky kitchen floor and carpet looked like it should have been replaced several years ago. The staff was kind enough to give me cleaner for the Tub so I could to take a shower. After cleaning the tub, I hopped into the shower only to find that the mechanism needed to divert the water to the shower head was missing! After alerting the staff of the situation, she did give us another room. The second room was much better. The Staff did a good job at taking care of the situation but we should not have been put in a dirty room with a nonfunctioning shower in the first place.

Fast access to shopping, restaurants. The personnel were all very kind.

The area was very sketchy, homeless and transient around the hotel. The rooms were so dirty, the room floor was sticky, and wire white socks and they were black when left. The refrigerator door had food and dirt on handle. There were crud behind door. The elevator floor was filthy..