Faro Blanco Resort Marathon, Curio Collection By Hilton

Beautiful property and grounds. Loved the infinity pool and beach area by the sister property with hammocks. The shady courtyard with hammocks and lawn games next to the pools was excellent.

While the resort & pools were very nice, I had the worst experience with them over charging me on so many things. When you are on vacation, who wants to deal with the stress of constantly being charged with things that you did not purchase. - It started with them charging my credit card for my entire stay even though I pre-paid. Was on the phone for over an hour trying to get it all sorted out. - Was charged a $100 incidental fee (this was understandable, but was in addition to them charging for my entire stay - was charged $44 for 4 High Noon (alcohol beverages) menu price was $8/ea - was charged $61.88 for God knows what… when I inquired, they said it was a parking fee, but I never filled out a form saying that I had a vehicle parked there. In addition, the lady at the check in desk was INCREDIBLY rude. She acted like I was disturbing her day by inquiring on the charges. I have yet to be refunded

It was a beautiful resort.

The server Fred is good and accommodating.

Staff doesn't respond. Limited availability at the front desk and phone (didn't have enough towels at the room) Charged me twice the by mistake at checkout and didnt get back the refund.

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Nice place

We valued the quiet rooms, comfortable bed and high end toiletries. Andrea our server went out of her way to make sure the lunch we ordered was completely to our liking. She even had our drinks remade, though it was our fault for not specifying how we preferred them. Our only issue was that numerous bicycles had missing or loose chains and the ones that were rideable were locked but the staff did not know the combinations.

Excelente

A beautiful property with a nice outside bar and two pools. Good viewing spots for sunset.

Magic stay at this wonderful resort. All was perfect.

Excellent place!

Absolutely loved this hotel. Beautiful hotel in the most lovely location on a marina. About an hours drive to Key West. Beautiful rooms and the food was amazing. Staff really helpful and friendly. Only negative is there isn’t much around the local area.

I loved the lighthouse and the access to the sister property Did not like the view from our room as we paid for a pool view and could only see the chairs. I also was not thrilled that there was no outdoor access no balcony or porchto our room.

The staff is incredibly kind and customer service is high priority.

I really liked the property and everyone that worked there was very nice, the Resort fees were a little confusing and got charged $20.00 daily for parking, an actual resort fee for $35.00 daily, which is fine but I didn’t understand why I got charged a lighthouse fee daily as well that went up and down , $13, $35.56, $34.02, etc. so just FYI would be nice if they could confirm this when checking in. Otherwise it was a very nice place, clean and the view is beautiful and highly recommend

The property is very nice, from the expansive lawn and gardens to the dock and picturesque lighthouse. But, not disclosing the extra fees for "resort fee" & parking seems shady and not transparent. I mean were not in Las Vegas where they pull the same type of thing, but there they require the hotels to disclose this upfront. I would expect outstanding service from their staff from a propety in the Hilton Curio Collection, but fell short in many areas from check-in to housekeeping. Lastly the bed & pillows were not comfortable, so I didn't even have a good night sleep either. I probably would not return considering the total price of my stay.

It was ok

Very good and clean, just what you need to relax

Great stay