Garner Hotel IDAHO FALLS SOUTHWEST by IHG

Our stay was very nice . All of the staff that we dealt with were so friendly and helpful. Alex, who checked us in and some of the best customer service skills I’ve ever dealt with. Our room was very comfortable and clean as was the rest of the property.

I can't think of details that they didn't consider. Room was clean and comfortable. Breakfast was good and well prepared. Staff is excellent

We were towing a trailer with a car on it and as we were moving our son across the country. The hot was easy to access from the freeway and had great parking for our truck/trailer that had cameras that are monitored. Very friendly, helpful staff and room was very clean and well appointed. Beds were comfortable and breakfast was tasty. Will stay there again!

Staff was super helpful with our vacation plans

Comfy bedding! Hot breakfast. Right of the freeway exit.

Beds are comfortable. Pillows too. Alex at the front desk was extremely friendly, efficient, and clearly likes his job. He represents IH?G very well

Beautiful place. Super clean and comfortable. Would stay again!

Room was remodeled and fresh, quiet area and staff was great.

Nice hotel in a quiet location with friendly staff, very clean rooms, comfortable beds, decent breakfast and easy access to the freeway. I would definitely recommend and will stay again when revisiting the area.

Very good!!!

Would stay here for again

Totally remodeled. Great experience.

The room was very clean. The service was excellent. We will definitely stay here in the future.

Pet friendly and convenient areas to take pet outside.

Flight got delayed. Never allow for cancellation or change check-in day

This place is a surprisingly hidden gem! The staff was absolutely top-notch. The room was spacious, comfortable, and very well equipped! The hotel is convenient to the highway and is also close to some good places to have dinner. I would definitely recommend it.

The property is undergoing total renovation. Our room was fresh, clean, modern, and new. The lobby was understandably cluttered due to the renovation. Given the circumstances, the staff went out of their way to be accommodating and friendly. Overall a great stay and we would definitely stay here again.

Nice facility when completed but currently undergoing remodeling.

Brand new rooms ! Very clean !

The hotel was undergoing a remodel. On the ad when I went to book the hotel, it showed a waffle maker, scrambled eggs, the option to make your own pancakes, cereal, milk, coffee. I found no coffee, Jimmy Dean breakfast sandwiches, oranges, and yogurt. Only one pillow per person. I'd asked for 2. They were out. So, I slept horribly. The ice machine was broken and on the 3rd floor, we were on the 2nd. The room was spacious and clean for the most part but only 1 trash can. The night shift manager was very accommodating, and he went out of his way to get us 8 water bottles and helped bring our luggage to our room. I would have given them 5 stars if those things hand been in place.