Hampton Inn Santa Cruz West

Electric charger available. Clean and convenient location. Beds were comfortable. Microwave and water dispenser was available. Great location for wine tasting and walking distance to natural bridge.

Close to eating places.

Everything was excellent!

Great clean property that is pet friendly. About a 9 min drive to boardwalk and a great pizza and bbq place all within walking distance. We stay every year here .

Nice hotel, parking was great. The rooms coul use a little updating like the chair. It was old and uncomfortable. Overall it was a very nice stay. We would stay again.

The hotel is very clean and the hosts are friendly.

The staff is rude and service is poor. We were forced to check out without any notice in advance.

Room 303 did not have a clock/alarm clock, no glasses just cardboard coffee cups. Otherwise good place/stay, great breakfast. This was our fifth stay at a different Hampton Inn, will continue.

The hotel had a good location with parking and back. The neighborhood behind the hotel was great to walk dogs in. It was a very dog friendly hotel. The cleanliness of the bathroom could've been improved and no services were provided unless you asked for it in the room for a four day stay. Overall, we would come here again, but the staff could've been a little friendlier and the bathroom could've been a little cleaner.

It was fine.

This was my third stay at this location. A bit surprised, but the Carpet between the beds looked soiled (sticky) and both mattresses felt bit worn out. Parking was easy and breakfast was good as usual.

It smelled fresh and clean instead of antiseptic or strong

It’s s good hotel in a nice area I just don’t like that they charge $75 for pets when other hotels charge $50

Central to downtown, Santa Cruz beach activities, and easy UCSC access.

Nice, clean hotel, free parking, good dining options nearby.

Nice place

Overall, great service and hotel. Awesome trail system near by, as well as very closed to the beach and great restaurants.

The supervisor on duty today 4/21/25 didn’t catch her name but she was very attentive and addressed our needs quickly!

Excellent location - very central. Quiet, clean rooms. Tasty and varied breakfast until 10 AM each morning. Kind and accomodating front desk personnel. Purified water station on the first floor. Coffee and hot water for tea available all day and night. We always stay at this Hampton Inn.

We enjoyed our hotel room. Spacios, clean, nice bathroom & shower! Wish they had a shower cap in bathroom, however. Good thing Im going through chemo so I didnt have much hair to get wet! Great breakfast buffet too! Our only complaint was with our TV. Couldnt get it to work. Kyun (employee) csme up to try to get it to work & couldn't. We were disappointed because we wanted to relax & watch some TV after a long day. Just when we had dozed off around 11 pm, the TV came on by itself & we couldn't turn it off! In bed already in our pajamas & we had to call Kyun, again, for help. We had to get out of bed, look presentable & let him in. He managed to turn it off completely so we couldn't watch our morning news or shows the next morning either! Kind of put a damper on our stay but things happen that are not in our control. Everything else was great! Staff wad very nice!