Hilton New York Fashion District

So outdated, small, no frills, and overpriced!

Booked this place mainly because it a Hilton property, definitely not Hilton standard, the location is the only positive, the door man is extremely sweet, besides that the bathroom is a disaster it has shower curtains, where the shower area is so tiny even someone like me who is petite can’t shower comfortably, the shower curtain sticks to you when you shower and the water goes out like crazy we used all our towels to collect the water, the bedding I don’t believe is fresh or clean, they don’t use duvet covers they use two bed sheets and sandwiche the duvet in between the bed sheets this is the first time I’m seeing this in my life, they don’t have room service, regarding food as they don’t have their own kitchen so it’s outsourced from some other restaurant which is outsourced.

Great location to MSG

Staff was great, room was lovely.

Upon arriving I was given a very warm greeting by the front desk staff.

Stanze piccole e buie, poco a che fare con il marchio Hilton

アメリカのホテルは当たり前なのかもしれませんが、グラスやコップはなく紙コップなので、部屋でシャンパンを飲む時困りました。リーフトップバーはとても良いです。無料のお水が用意されていると尚良いです。

Only thing I wish was that they would extend the hours for minors to be able to go to the rooftop.

I will return

No activity

I was able to check in a bit early because I got here earlier then expected

Es un hotel muy basico , esta bien ubicado, no todo el personal es amable

Very Comfortable

Clean room, decent size for NYC, fun having the Sandbar rooftop bar as part of the hotel with great view

When booking the property, the Expedia listing stated that the hotel offers limited on-site parking, nearby garage parking for 70 USD per night, and valet parking for over 90 USD per night. This was one of the main reasons why we chose this hotel. However, upon arrival, we were informed that the nearby garage parking for 70 USD per night was no longer available and that only valet parking was offered. Since we needed regular access to our car, we had no choice but to use valet service, which ultimately cost 105 USD per night. I checked the Expedia listing again when checking in upon arrival and confirmed that it still showed the nearby garage option at the time of booking. The receptionist said he would call the manager, who took about 10 minutes to arrive and appeared to be changing the listing on the computer. By the time the manager spoke with us, the garage parking option had already been removed from the description on Expedia. This experience felt misleading and dishonest. As a result, we had to pay over 300 USD for parking, which was far more than we had anticipated. Additionally, the overall attitude of the staff was unhelpful and unwelcoming, which made the situation even more disappointing. The breakfast is also limited and this was definately not a Hilton experience as one might imagine.

The Hotel was great on the inside! I loved the room and it was pretty clean. However after we checked in and I was about to take a shower I realized we had no towels! No wash cloths, nothing! I called down to front desk and was out through to a manager who said their delivery wouldn’t be in for a couple hours! This was 6 in the evening! I proceeded to go try to take a shower with bare hands and in the middle of doing so they dropped off 2 towels! Thank God! I had never experienced this with Hilton before, I was pretty surprised!

The room was full of dust even after cleaning.

Great stay in great location from Penn Station. High walkability. Super friendly staff

Rooftop is misleading as it is closed and cannot get a good view of empire state

The staff was very friendly and attentive. The room was always clean. The room is also more spacious than we anticipated. We will definitely be staying again!