Holiday Inn DALLAS - GARLAND by IHG, an IHG Hotel

I’m a repeat customer. However this last trip disappointed me tremendously. There was blood on my sheets and comforter. I didn’t notice until I was looking for an earring and turn the covers all the way back.

Good experience

Best

Thanks , great stay absolutely will come back

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I booked a hotel in Garland Tx, Expedia moved the reservation to another Holiday Inn without even contacting me first. And I had to take the toll to get there costing me more.

Check in was easy and staff was friendly. We left for a bit and when we came back, our door was propped open. Nothing in our room appeared to have been touched but the hallway had a very strong odor of Marijuana and it was seeping into our room since it had been open. We requested a new room and was accommodated quickly. The rooms were small. The bed was very uncomfortable and sunk in the middle. Not sure about breakfast as we didn't have time to sit and wait for it as it was apparently made to order?? My husband went down to just get coffee and an employee had to take his cup back and fill it. We will never stay here again and have chosen to mark all Holiday Inns off our list due to other recent bad experiences.

Friendly. Bed not too comfortable. Lots of noise in the hallway.

Very nice and pet friendly!! Perfect!

Bad

Easy access to the toll road

Staff was great

The check/out was good. The breakfast and breakfast staff was excellent!! I wasn’t happy with housekeeping.

Not much parking, but good

No cream for coffee in the room. Only 3 coffee pods for 2 people. Not enough towels for 2 people to begin with even though the reservation was for 2 people. Housekeeping never entered the room and I had to request and pick up fresh towels upon arriving back to the room in the evening. Most importantly: no self serve coffee bar in the lobby! Who doesn’t have that? All the other Holiday Inns I have stayed at in Texas and Louisiana keep a self serve coffee bar at the ready 24/7. I will be returning to Garland once a month for the foreseeable future but will not stay there again for this reason alone.

Great

Not the best, but it was okay.

Nice visit and amenities

It was a good experience stayed only 1 night but everything was good.

The rooms were awful and smelled of some kind of odor. Lights in these rooms were so dim you could not read or out make up on. Just worse exsperienxe ever. Really would love to have at least all or half my money back. could not sleep at all last night. heat not air was working properly. Thank you kindly.