Holiday Inn Express & Suites REDDING by IHG, an IHG Hotel

Hotel has completely degraded, I have spent nights over 5 years and NEVER have experienced this. The smell of dog and dampness, the wear and tear of the rooms and bathroom are unsafe. Breakfast had go be waiting 5-10 minutes for different items to come only had one poor lady working everything. Never again will I be staying there and I was a yearly customer.

Over nighter for longer trip. Requested easy accrss to room with disabled family member. Granted! Room spacious and good tv for pastime. Good breakfast included.

Two good dining spots next door

There were 2 large towels in what they considered a suite. Room much to small. Couldn't open front door ifvyou had bathroom door open. $30 dollar charge for amenities which consisted of two coffèe pods. Front staff was forced friendly. Poor breakfast.

The hotel was in between two restaurants which is nice for close dinning options. We had to ask for an extra sheet set for the pull out couch and we got king sized sheets for a full mattress. The bathroom was ok, but had mold on the cocking around the sink. The coffee area had coffe stains on the counter and the trash bin was already full at 8am. The orange juice and cranberry juice were just water with food coloring.

First i want to say every staff member i talked to was awesome. My room on the other hand horrible multiple thing were broke, phone was missing old of the beds smelled like a fart like literally smell like a fart i kept telling my son no one want to smell him come to find out it was the bed. No accommodation was offered or made to fix it. They were fully book. Expedia didn't do anything to fix or accommodate either. Very unhappy at $150 a night not worth it.

Absolutely fantastic! We arrived a bit early but the gal had housekeeping clean our room for us right then - it was only about 30 min wait. Our room itself was fantastic, clean and comfortable. The Breakfast was wonderful! We had eggs and sausage and potatos! My Granddaughter went swimming for over an hour in the pool, which was really nice and then we went over next door to the Cattlemans Restaurant. We were also able to park over there so we could see our car from our hotel room. Also, if you show your room key to the Cattlemans staff they give you a discount! Everyone at the hotel was so friendly and welcoming!

Within few minutes of entering the room we saw a cockroach in the bathroom. We went to the front desk and then they told me it is a cricket and not a cockroach. After some convincing they gave a us the only remaining room in the hotel which was smelling bad. So we went back to the original room and when opened the comforter to sit down on the bed, we saw multiple bed bugs. We packed our bags and left. Good luck staying here.

Our refrigerator had not been emptied and was full of food. Only one ice machine was working for guests in whole facilty

Clean facilities, nice staff, clean and tidy room, quiet halls. Only down side is the area doesn’t have any walkable restaurants. There’s only restaurants like subway and pizza not really any other cultural restaurants to our liking. Overall pretty good.

Very friendly and considerate staff. Exceptional facility.

The beds are very hard and the showers have a weak stream. Otherwise typical hotel room

I almoat always stay at a Holiday Inn when i travel. This location was by far the worse. I was given a room with a broken light and outlet. One of the two exits where we could leave the hotel, the door was broken. We couldnt even eat breakfast in the morning during our stay due to nothing being restocked. Breakfast was offered until 930a and almost everything was gone before 9a. The fridge where milk and yogurt is kept was empty, pancake machine not working, cereal gone, bread gone. I mean 95% of everything just gone. Ive never seen that before even getting breakfast in the past closer to the end time. The staff was friendly though. But still regret my choice in where I stayed. Sucks to have had the extra food expense for two days when we had to make a family emergency trip, which was already an expense unplanned to begin with. I would not recommend that location.

I left a list upon chrck out Ice machine broken Black hair in the sink Shower handle broken Tv broken Window broken Lampshade missing Room dirty

Nice and clean. Friendly staff!

There was mold everywhere. On the ceiling and growing in the walls in the bathroom. We could smell it and the room was humid. We opened a window just to try and get the smell out. There was makeup smeared on the light and the shower safety bar was literally coming out of the wall. I tried to switch rooms but they didn’t have another suite. Turns out this room was above the pool and the moisture had created major mold issues. It should not be rented. This makes the top 5 nastiest rooms I’ve ever had to stay in. We will not be back.

The front desk person was really nice and understanding. Property felt safe and breakfast was great.

This is the second time we stayed here. and it was great experience. Everything is great. will definitely stay here again if needed.

Close to highway and restaurants. Poor water pressure No shade to block outside light. Room was warm and stuffy upon arrival but did cool down when we turned in the air.

Wondering stay....brought cat