Holiday Inn Poughkeepsie, an IHG Hotel

Very bad experience, and even worse after. I checked in after a long day, set to relax a bit. 1. The comfy looking chair is broken, the back falls like a recliner but it isn't. Ok, I'll sit on the bed. Turn on the TV. A screen asking for some codes pops up. No way to change or make it work. I call the staff. The come to look. They push the same buttons I pushed, and guess what? It still doesn't work. No chair, no TV.. Ok, stream a show on my phone. WIFI is SLOW!... Ok, I'll just go to bed... Good morning... Breakfast starts at 7. Great... Got there at 7:15a... only a quarter of the food is out, egg/sausage not hot... They will be in about 15 minutes... But, too bad for me. I have to hit the road at 7:30a... So no meaningful breakfast. Coffee was fine - no half/half. Too much went wrong here for the price I paid. Don't stay here. Also, don't expect help from Orbitz when things go wrong. They have no interest in helping fix or compensate when the booking goes bad. You are on your own.

I ask for extra blanket for 4 times , still not received it. Nobody at front desk at night. The breakfast is horrible.

Pet friendly hotel. Rooms and television need some updates. Pretty clean. Restaurant was odd. Next to full bar but not alot of seating. Went down the road to Texas roadhouse.

The staff were great. However, I got in late and had to take a shower and the water was extremely hot. The towels are very rough. Housekeeping walked into our room because his paper stated that we were checked out. The hotel had a damp smell. Overall the beds and pillows were very comfortable.

Quiet and convenient

Todo extraordinariamente bien

The heat didn’t work we turned it on at 77it came on for a few seconds then turned off . It was an ice box over night.The poor breakfast lady had no help so breakfast took half hour prob worst holiday inn stay .ATM didn’t work so had to walk down to the gas station to get a tip for the breakfast lady Linda.windows were very dirty

2nd time staying here with no problems. Room was clean and comfortable. Breakfast was very basic and I had to clean off my own table each day. For the price my overall stay meets my expectations.

The interior was nice and clean, rooms were average. Our bathroom was small, toilet paper holder was broken and toilet paper roll kept falling on the floor. The second morning there, I was in the shower for less than 5 minutes and the water turned cold.

Nice and clean

It was clean

Staff was very nice, friendly. Water was n ice and hot. 1st room smelled so bad of smoke though. They did change and 2nd room was better.

Staff was lovely, hotel was clean, beds were comfortable. Rate was extremely reasonable. Couldn’t have asked for a better experience.

Bathroom toilet and bath weren’t working properly

The lobby and front looked very nice, however the bathrooms and our room had holes in wall where the doors banged into them. There was a false fire alarm at midnight that scared the daylights out of my children and us. The staff did comp us our breakfast the next morning because of that, however it took a while to get back to sleep. I know this wasn't their fault, just a rude clients, but it did impact us.

very nice place, front desk was very nice.

There are cockroaches and it’s dirty. And it’s always a different hold charge added to your card!

Excellent place

Clean and comfortable bed 24 hour free coffee

They have a restaurant and bar that were never open when I was looking for food or drinks.