Holiday Inn ST. PETERSBURG WEST by IHG, an IHG Hotel

Clean

Very nice

Fantastic pool area with bar service. Staff was extremely friendly and helpful.

This hotel was disgusting!! We had just checked in because the reviews were good and almost died when we saw it! A roach crawled right across our bed! It was also not safe at all there! We left immediately and found a new place. They would NOT refund my money-so an I pensive lesson learned here. Don’t make the same mistake I did.

Renovated rooms except bath tub. Over all clean, comfortable beds and Cable TV

I would stay here again

Room wasn't clean- obviously not vacuumed as there were a ton of crumbs on the floor. Disgusting old sticky carpet. Wouldn't take my shoes off inside the room. Only decaf coffee inside room. No water in the gymn. Front desk staff was very nice .

This place was a horrible disaster! I booked a different hotel, the day before my trip Expedia changed my booking to this place. I arrived late in the evening and immediately felt unsafe in the parking lot. My friend and I checked in and within 20 minutes it looked like Jurassic World in our room. We were on the 4th floor and there was a lizard in the bathroom. I went downstairs for help (because the room phone didn't work & they didn't answer the landline when I called from my cell) the were 2 men working the front desk, neither one helped me. One made a joke about the lizard lives on bugs so there won't be any bugs in my room if I leave him alone. The other have me a room key to another room and told me I can move to another room if I want to. On my way up to my Jurassic room, I located the new room and upon entering was overwhelmed with the smell of weed and the room hasn't been cleaned. Beds were messy, towels on the bathroom floor, trash can full... by the time I got back to Jurassic World, my friend had caught the lizard. We released it outside, gave the front desk the key back for the other room and I explained that it wasn't an option because it was filthy and smelled like weed. The guy said, 'That's fine if you don't want my help.' When I got back to my room I was greeted by another lizard! We checked out and the hotel NEVER DID refund me a dime. They charged me for 4 nights! Don't stay here!!!

Love this place! Amazing hot tub, good food even if you have to pay its good food and the people are so so sweet!

Clean and nice

Very nice hotel great location

Good

Everyone was so friendly

Food was so so. Waitress was outstanding. No safe in rooms for valuables. No mat in the bathtub-very slippery!

all was fine 100%

Me gustó la limpieza la atención al cliente lo recomiendo

AC doesn’t work. We have to get towels and other bathroom stuff guests has to get it from front desk.

Hadn't looked like they swept or mopped the rooms or hall way.

Great price, clean, and convenient location!

The property is good, needs to clean better the room. Needs to have more clean sheets they ran out of it. It’s hi season they need to be able to supply the demand