Holiday Inn WEST YELLOWSTONE by IHG, an IHG Hotel

Great hotel, good location, would stay again

Nice room, and the house keeping staff was excellent.

The breakfast that’s included is definitely above average. Friendly staff and great close location - only 2 minutes to the west entrance 👍

Incrível, excelente hotel, bem próximo à entrada do parque Yellowstone.

The only issue was parking very tight when people don’t know how to park. The lot in the back of hotel was easier and less crowded

Nice

Nothing more.

Check in/out was great! Commode seat was very low and difficult to stand up from/exhaust fan SUPER loud/ Bathroom ceiling in room 138 has mold growing on it/ Bed was very comfortable/Lighting in the room was not very adequate and as a silver elite member, I have noticed that all IHG hotels that I have stayed in, appear to not have very adequate lighting. /Location is excellent especially for viewing the fourth of July fireworks and parade. The staff was super nice!! I would stay here again- it just needs a little some tweaks!!

kind staff

Spaces were clean and the staff were consistently cleaning the common spaces. Room was cleaned daily by staff. The carpet in our room had several stains on the floor, which made us wonder how clean the floors were. The game room for guests had so much potential, but really missed the mark for it to be enjoyable. Two nice pinball machines. However, one pin is in definite need of service due to most of the flippers not working and rubber needing replaced. Other pin, no sound at all...come on, half the fun of playing pinball is the sound effects! Pool table felt was torn and in terrible condition. Fuseball and air hockey games were in good condition. The cocktail arcade game was nice, but again no sound. The room is isoloated from the guest rooms and has a quiet time listed, so doesn't make sense why the games dont have sound enabled or turned on. Lastl comment on the game room...for the games available to play, there should be an age limit for who can use. Staff were mostly friendly and helpful except one lady at front desk. Each tome we interacted with her, she acted like she didn’t know what to do or it was a chore for her to help. Restaurant was nice to have on site. Food however, was not worth the cost. There are better options in town for the same price. If coming back to West Yellowstone, we would look at another option in the same price range.

Would highly recommend

Great place to stay.

We had a good stay. I wish they had lunch service too. We arrived at 2.30/3 and had to go somewhere else for lunch. Otherwise, all good.

Very friendly staff

Excelente ubicación,

The laundry room has 2 washers and 4 dryers. The property needs 2 more washers, a bigger room, and open all night or at least until midnight. The sun doesn’t set until around 10pm and the laundry room closes at 9pm. This is not at all convenient for tourist that have been in the park all day.

This place has a great location, just down the street from the entrance to the park. Our room had a fridge so that was helpful. The staff, especially the night auditor was great. We had extremely loud neighbors for several nights. They offered to move us to another room, which was great. We should have taken them up on their offer earlier because once we moved, we slept great. They have a laundry on site which we used as well. Walking distance to all the shops and restaurants.

It was so nice having beds that we three old ladies didn't have to struggle to climb into. The room was spacious and clean. We had an issue with the heating/AC, and the manager on duty came immediately and solved it quickly.

Rooms are maintained and cleaned everyday. Felt safe and the property is walkable from most of the places to shop and eat.

This property is located in a walkable downtown with museums and other local attractions and plenty of dinning options. Less then ten minutes from the west entrance park gate. We ate breakfast in the restaurant every morning. The food was fresh. Breakfast service was a little slow as you are ready to hit the ground running but that was the only negative thing. Parking was easy and free. The rooms were recently remodeled and spacious. They have a fridge, a microwave and a coffee maker. If you have kiddos this would be a great choice they have an indoor pool and a free game room. Every night they have fresh baked cookies and ice cream and popsicles for free. For sure recommend.