FairBridge Inn Express Frankfort

It was a decently priced place. Floor in room looks like it hasn't been swept for weeks. Dead bugs everwhere.

This mught not be a fair review as they are working on the place. Some of the people just looked shady and we walked up on someone smoking something in a glass tube. They were jumpy.

We could not get a receipt for our charges, & the room had an oder that gave us a head ache.

Poor poor service disappointing property and stay

You get what you pay for, but didn’t reflect what was shown on website. Also not very clean.

My card was charged twice for some reason!

There actually wasn't one thing I liked about this property! When I first arrived, they tried putting us in a room that WAS NOT cleaned, the beds were a mess and there was food and drinks laying around everywhere. THEN when we got put in a different room, we left and came back from the store, our key wasn't working, so I went to the front desk and they said my room that I had ALREADY stayed in, was in some other persons name and that we were in their system under a completely different room then the first two! So they had to switch us to that room in their system! The person that was there wasn't even aware of what had happened. Another thing I wasn't fond of was AS SOON AS I got out of my car and tried to go inside the first room some man walked out of the room beside that one and asked me to bum a cigarette! It was VERY unclean and they whole staff I encountered was VERY rude and unprofessional! I will NOT be going back to this hotel!!! Also if I hadn't of already paid for the room for two nights I would have left that night we got there! I wasted my money on this place and it is very upsetting!

The pictures on your website are from a magazine not this property. I reserved 2 beds and end up in a king bed for 2 nights. Luckily i packed up all our belongings after the 1st night and sure enough there was someone else in our room when we returned, them they gave us a room nextdoor which was also already occupied. Then they gave us what they considered a new room. The only thing new was the desk chair, 2 new lamps and a new sick. But let me mention a toilet that ran all night long. I worked on it as well as my father. They didn't take it seriously the next morning so I hope they enjoy thete hefty water bill. I think they cater to people that have been evicted from there home. My idea of renovated means the whole room not just maintaining it. Very old and not maintained.

It was around 30 degrees the night we stayed and the heater did not work. The bathroom floor was covered in animal hair. The food we put in the refrigerator froze within the 6 hours we stayed there.

Well first thing I was booked into a room and when I opened the door there was a lady already laying in the bed and I didn't get there until late so it 2:00 in the morning with temperatures in the single digits I had to go back out into the code and go back up to the front desk and get a newer and that room the heat had been off all day and by the time it finally heated up it was time for me to leave. So really it was just a waste of my money all the way around and I think I should be refunded that money

Nothing looked like it was completely closed down ill never stay there again

No signs for hotel. rooms are not updated as shown in pics. Appears to be used as a weekly pay living place. My husband and I did not feel safe. We stayed because we had to. no housekeeping! basic tv channels with espn and the tv was very snowy, HORRIBLE EXPERIENCE!!!!! had to stand outside to check in, no lobby, no complimentary breakfast, not even a coffee pot in the room

Outdated, poor heat, dirty sheets, rust holes in shower, no covers on outlets and switches, appliances didnt work. Overall a dump worst place ive ever stayed

It was ok

Price

Honestly, this property needs alot of upgrading. Some rooms are better than others and being an elderly female I did not feel safe in that type of environment. The staff overall was great. Thsnk you.

Room not cleaned. Bed was made, but sheets were dirty, half-eaten plate of food had steak that was covered in mold was under the bed, along with a drink that also had mold in it. Room odor was unbearable. Requested another room, but front desk clerk said "no refunds or changes". RUN!!!

This place was a dump

I'd like to just forget the stay but I must remember to never stay there again! Worst place ever. I booked a room at Fairbridge Inn. IT DOES NOT EXIST. This is a Days Inn. We figured out it's the same place after 30 minutes of searching for Fairbridge Inn. It's located behind a Mexican restaurant, you basically have to snake through the parking lot to get to the hotel. Still, not a Fairbridge sign in sight Not worth $30/ night but I paid much more. No vending, no ice and food chains won't deliver to the address. One side of the building had no parking so asked for another room. The other side of the building is next to the Mexican restaurant which had live music outside that we could hear over the TV until 10pm. The same TV with a 42" screen yet only a 30" display. No channel guide. Wifi instructions say connect to a different hotel's open network.

It was nearly 100 degrees outside and the lobby was closed. We had to check in at a window while baking in the sun. When we got in the room the a/c was off and it didn't cool down the room until the next morning when we were leaving. So glad it was only an overnight stay. But it was too hot to have customers standing outside and a/c units off!!