MainStay Suites Spokane Valley

Nice stay

Nice place, especially for the price. Staff was wonderful, super friendly and helpful. The whole building could use some TLC. But it was clean and comfortable.

At checkin we were told no breakfast included and coffee only offered in lobby. Went to room and found coffee packs and upon further hunting in cupboards found a mini coffee maker. There were pots and pans and a couple of plates but no utencils or dish soap. Vacuuming was done poorly as we found plastic from a pack of new socks at the side of the bed. This hotel takes pets but unfortunately has carpeting in the living area. The receptionist had no idea where a market was but we found one 5 minutes away. And, last, this hotel is right off the freeway and very noisy.

PLEASE KNOW THEY WILL ASK FOR A $100 CASH DEPOSIT IF YOU BOOK 3RD PARTY. The room is okay. It hasn't been fully cleaned this room has a kitchenette and there are onion skins on the floor. I went to put down the blinds and the pull chain is rusty and got rust all over my hands. The safety door lock is broken luckily I had something I could put into it to make it functional. If you have the choice to say somewhere else in this area you should

There was a little drip of food stuff left on the stove and the vinyl floor was slippery. Other than that everything was perfect!!!

My shower was broken the knob was broken before we got there and instead of moving me to another room they just give me a wrench to turn it off.

We were not able to get a receipt. We were told it would be emailed and never was. We reserved two rooms. One was filthy after being moved because of a broken toilet. The other one was clean but with few towels.

Pleasant experience. Comfortable room and bed. Off putting odor in the hallway.

Dirty no hot water. Tried to change rooms but couldn’t. Asked for room service no one showed up. Smelled like trash in hallways. Didn’t clean bathrooms. Asked for TP and they gave use paper towels. Didn’t have extra toilet paper.

Very clean hotel in a great area!

The good - location was fine and close to restaurants and shopping. The rest was pretty bad - it’s not clean. It’s very loud. Cleaning crew tried to come in the room the second morning even tho the DND sign was up. The front desk staff was oddly pushy about check-out (it was 9:30a, we were taking our luggage out but not ready to check out yet.) The rooms are in terrible disrepair. The walls are super thin so it’s very noisy. The hotel smells bad. The price to stay was low, but even for the price, this was pretty terrible. Absolutely do not recommend.

It could be nice but not clean! Noisy

We traveled 3 hrs to the area for a wedding. I requested early check in so we could freshen up and change but was told we couldn’t because the hotel was fully booked the previous night so they couldn’t guarantee a clean room. So we made other arrangements. When we arrived at the usual check in time the room we were given wasn’t clean. There was debris and a hair band on the floor, toothpaste splatters on the mirror and food residue on the table. When I reported the issue to the front desk, the receptionist didn’t offer to put us in a different room. She said she’d make a note of it and said she was sorry for our inconvenience.

This property was clean, updated, and located close to all amenities. Great value!

This hotel was great for my child and myself traveling for sports. It was conveniently located off I-90, close to restaurants and shopping. The property was clean and in decent condition. It was a quiet area of Spokane Valley. The little kitchenette was great, except there were not any pots, silverware, etc available. I'm glad we didn't plan on using the cooktop, or we would have had to make a run to Walmart to buy our own cookware. Tip for the hotel: spring for better toilet paper. This was quite possibly the worst toilet paper I've ever used. It was thinner than RV toilet paper. If you're looking for a hotel with a bunch of amenities, this isn't your spot. It's a clean, affordable room.

I have couple of remarks to make. Road signage was poor. I passed the hotel because the signage was on the side of the building, which was not very visible from the road, especially in rush hour traffic. The light is the room was not focalized. Ceiling lights were one circuit except for the bathroom and a bedside lamp. I did not need the light in the kitchen area. It was a waste of energy. There were no ports to charge electronics without one carrying a special one to plug into a wall outlet. I was pleased to see the many electrical wall outlets. I didn't realize until I left the area, the clerk did not give me a copy of my receipt when I check-out in the morning around 9 AM. I did have trouble turning on the water tap in the showers for hot water which was minimal. The beds were very comfortable.

Called to cancel or reschedule reservation due to weather. They did not try and work with me. I

love having a suite wihout paying for a suite.

Friendly staff, no ice machine, good value but no frills

It was averge hotel and has kitchen units