Quality Inn & Suites Augusta Fort Eisenhower Area

Property was over all nice... Service could of been a little better… but not a bad stay for the price.

Dirty and nasty won’t recommend ever

The beds were uncomfortable and were made with metal I was in an adjoining room and had to use towels at the bottom of the door to keep the cannabis smell out of my room. The hotel is very dated.

Beds are very comfortable and was in great location and Chinese restaurant across the street so so good

Didn't like the cleaniness

Horrible place to stay!! Our room was very outdated, window stained so bad you couldn't see out of it, bugs in the bathroom, bed extremely noisy, room not very clean. Telephone didn't work, outlets didn't work, shower drained slow and we needed to get a plunger to get the toilet to drain. When I spoke to the manager saying we were leaving, he told me the person before us stayed in the room long term and wouldn't let staff in the room to up date. We were extremely disappointed. I will be contacting corporate to complain and I will submit a video.

All is good

Couldn’t stay there it was so disgusting and in disarray. Dirty, moldy, wet carpets, garbage, and building materials. Terrible customer service besides one front desk attendant explaining new ownership had come in and tried cutting costs, especially in the cleaning and maintenance.

Literally the worst maintained and smelly hotel I've ever seen. Holes in walls, the most disgusting bathroom in the history of bathrooms. Horrible, overwhelming smell. Not a chance this place passes a health inspection.

Was 1st gonna stay at studio 6 (motel 6) to save money but it was horrible and got this place in stead! This place was doing renovations and needed it too. But I toughed it out just to see my son at fort Eisenhower, very close! Beds were actually very comfortable! But facility still needs improvement

The room was not in order, the TV was on the floor the bed was not made, the desk was in the middle of the room. It was like the room was out of service. They claimed they would refund the charge to expedia and I would get the money back, but have not seen it!

This hotel is in such terrible condition, smoke detectors missing with loose wires hanging from the ceiling, lightbulbs missing, stains and damage to all the walls and the shower had two tiny streams of water with zero water pressure.

This hotel is disgusting. We checked out 15 minutes after checking in and went to a different hotel. The receptionist was friendly but that was the only acceptable part of the experience. The reception area is a mess. There was a pallet of toilet paper by the elevator sort of blocking the buttons. The floor of the elevator was sticky enough that my shoes were still sticky the next morning after going out to eat and staying at a different place. The receptionist just shrugged when we told her how sticky the floor was. The elevator has some graffiti scratched on the inside of the door. The hallway smelled bad. The floor in the bathroom was wet and had hair on it. A patch job had been started on the wall around the shower head - it was not finished. There was what appeared to be a booger on the wall. The window seal is broken and it is so clouded that I couldn’t see out of it. The shelf on the wall was hung crookedly. The bed made the noise metal makes when it buckles when I sat or moved on it. The room was not at all as displayed online. Those pics must be really old. The business center computer was on the floor (not connected to anything) looked like it was being used for storage.

The bathroom was dirty and all night I kept hearing a slamming noise not sure what it was. I went to wash my face and there was something in the wash cloth I looked closer it was some type of animal nail! I brought it to the front desk in the morning and showed him he look disgusted as well.

Decent hotel for the price.

We did not even fully check in, we looked at our room and left. Had a cockroach climbing up the wall, this is a hook up place. We took a loss on our money unfortunately!

Need more cleaning

Do not stay here!!!! The pictures are from when the hotel first opened! Holes in the walls and doors. Room door safety lock was busted. Shower rod falling off. Bedroom light would not turn on just flickered like a horror film. Disgusting smell and prostitution and drugs were happening all up in there! Walked straight out of the room and back to front desk & left the keys and told the employee that we would not be staying and checked OUT!! they would not refund our money either! Lousy service.

Good property for the price and location.

We did not have a good experience at this hotel at all. The sheets and pillowcases were extremely dirty, the floors and walls were in terrible condition, the sink had toothpaste all over it and it was broken, there was hair in the shower, and the furniture was ripped and dirty. The room smelled terrible and all the towels smelled like they had never been washed.