Quality Inn & Suites Chattanooga West near Lookout Mountain

Nos dieron la habitación 406 y habia chinches en la cama y nos estuvieron picando toda la noche, no pudimos descansar ese día

Very comfortable beds!!

Staff was friendly and the rooms were clean. The breakfast was good. (What you'd expect in a contenintial breakfast. The hotel in general just needs some TLC. From peeling wallpaper being stapled back in place, to the elevator that shudders and makes terrifying noises, it has so much potential... it just needs an over all refresh.

Rooms need upgrades or renovations

Clean and right off the highway. Lookout Mountain is a great area to stop for the night.

Worn out Hotel

The property is very hat even with the AC on, there where holes in walls, the showers run too hot, the staff are rude, and the pool smelled like fish.

As soon as we walked in to the property it stank like smoke and the blankets were dirty.. the phone to call reception was not working and the place just looks and smells old 😐 terrible...wont be coming back to this location...

Good and clean place with a convenient location to hiking areas and Chattanooga city center. I was initially concerned about my room location (that’s what i get for the special rate - hah!) which was literally right across from the elevator and ice machine (the ice machine is only in the 3rd floor, so that was a bonus), but with the AC running I never really heard any noise from the hallway. The room clock was broken so none of the buttons were functional and the display kept blinking. Unclear why the property manager doesn’t fix/replace it, but since the power outlets on it were working, I wasn’t really bothered by it. Overall, I would definitely come back to stay here.

Everyone was nice and pleasant. Room is clean. But my expectations.

Worst hotel stay in a long time. Had holes in sheets, carpet torn, air conditioners barely worked, door broken, asked for 3rd/4th floor got put on bottom floor, back door to hotel not secure, and desk broken. Do not stay at this property.

There were holes in the walls in our room, holes in the bathroom ceiling, plywood furniture in our room was falling apart, cardboard boxes stapled over holes in the ceiling in the lobby. Wet stains on the bedroom floor and linens that were ripped and stained. The pictures for this hotel are not accurate at all. We would have been better off camping.

Great stay

Was not what Trip Advisor said it was. It was very dirty. Room had used dental floss on floor broken drawer in dresser. Missing lamp and chair. Will never stay or recommend this to anyone. Mold on curtains and smelled like mold in hallways. Elevator was filthy. This was a horrible remodel that needs completely overhauled.

The TV isn’t working. The pillow was uncomfortable.

This hotel was very convenient stop for our trip

Thank you for everything you do

Staff left a maintenance door open a on the ground floor making the hot. I did not inquire about the issue, but the heat and air may need upgrade. The rooms were very clean. And the clerks were friendly and helpful. The breakfast buffet was very cheap. None of my grand children would eat the food.

Room had a musky odor. The bed mattresses were worn out and need to be replaced. The hotel is very outdated.

Upon getting my room, it was not clean enough for my standards. I requested another room which I did get but it still was not very clean and it was ran down and not in very good shape