Quality Inn Mill Hall - Lamar

Excessive mold in bathroom, Outlet inoperable, shower head not working properly

Old. Booked a room online and got there about 15 minutes later.Was given a room on the first floor. Mostly cleanish, didn’t appear to have been vacuumed though. Found out after unpacking that there was a large sliding window on my ground floor room with a latch that was broken, and the stationery side of the window was cracked more than a little and repaired with clear tape. I had no intention of sleeping in a room that had no lock and anyone could easily crawl in from outside. Woman at the desk was apologetic and very helpful and sent me to a room on the third floor which was fine. The place needs maintenance. It’s unsafe.

Very good stay the only as part was a storm and the power was out for about 6 hours at night

Great experience

Needs upkeep

The staff was very friendly and nice; however, the condition of the hotel was not great - a bit dirty, run down and several of the exit doors were broken or room key did not work. We had to switch rooms because we came in to find a drill and screws on the nightstand and the bed was slanted so we suspect it was in the middle of being repaired. The second room they put us in was much better - clean and bed was comfortable. Staff was great, breakfast was good, but hotel needs some TLC.

Staff was very friendly. Had a minor hiccup with the 2 rooms. It was immediately resolved. I’ll stay again.

Second time at this hotel. It works for Penn State

The staff was very nice and polite. The room clean and very nice. I would definitely stay there again.

I never stayed at the hotel. They said that we were locals and we couldn’t stay tonight. I would like a refund.

It was dated and needed some love

Nice place

Rooms were in need of major updating, carpets were filthy, very little heat in hallways, heater/ac very noisy, breakfast very limited.

Front desk was so helpful, quick and very polite!! Would def stay again!! Room was perfect for what we needed. Clean and comfortable as well

We stayed here after a PSU football game because we had graduation the next day. It was clean and comfortable and the check in staff were very friendly. There is a good place to eat right next door. My only complaint is the water pressure was very low (which seems normal in an older hotel) and there was no shampoo or conditioner in the shower… they were completely empty. I would stay here again.

Shortly after arrival, I notified the dest of a hole above the bathtub. The tiles by the nozzle had been repaired. They were uneven. My wife turned on the bathroom sink. The nozzle came off. I notified the desk around 8:30pm. The response was the maintenance person would not be in until 5:30am. That makes no sense to me in a hotel/motel. Most customers need service at night - not after they leave. At 6:30am I went to the desk. The desk attendant said, "Oh yeah", and informed the maintenance man in front of me. He was sitting there scrolling through his phone. He did not address me. He came about 20 minutes later. ( The water ran all night long.). He said he turned off the water from outside. I thought he meant the sink. He turned off the water to the entire bathroom. He was not clear to me. He was also dressed in pro-Trump clothing. Anyone who works for or at the hotel/motel should be in uniform without making the customers aware of their political views. The repair was made after we left. The night staff was unprepared to deal with a routine repair. They did offer to move us to another room. We were already unpacked and in bed by that time. I would never go back to that Quality Inn again.

The only issue was the bed squeeked every time I moved! Room 221 bed should be looked at. Outside in the back there are flashing lights which are awful if you get a room on that side of building which I have in the past.

Nothing

Rooms need a good renovating. Stayed here multiple times and the price is right. It is clean, just needs some updating/good coat of paint would go a long way. But it is well worth the money.

For a quick night on our way to Cleveland, this hotel couldn't have been perfect. Plus, they welcomed our Min Pin. Thank you.