The Charter Hotel Seattle Curio Collection by Hilton

Great hotel and fabulous location. The Fog Room roof top bar was very cool and the view at sunset amazing!

This hotels sits close to Pike Place market and various other attractions. Food options nearby are obviously exceptional, but front desk staff vibes were weird, valet was understaffed, if you have to rent a car and bring it be ready to deal with major traffic in that area and poor parking. You will have no choice but to pay for valet. The room didn’t feel like a 4 star hotel. We had views to the parking garage and the room never really felt cold although we lowered it to 65 degrees. The rooftop bar views are great but good luck getting drinks on time or water, and it was also very warm there. You must have a waiter to serve drinks if you have a table, which is fine, but wait staff was super busy and understaffed, so drinks were slow. Also there is a service fee they charge at the rooftop bar, which would be okay if we were told about it and if service was decent, but neither of those happened. Amenities are okay. Location is great, but it’s just not worth what we paid in my opinions which was $1.1k for 3 nights.

Nice location for downtown tour with family

Great hotel, and staff. On-site restaurant, and staff were excellent. Especially, our waiter. But, the charge at same was ridiculously high. The most we have ever been charged anywhere, for a meal for two. But, again, the older age waiter, white male, made our dinner, and our occasion, a very special one, for us! From the front desk staff, the manager, the porters, and the waiter, our stay on 05 Jul 25 to 06 Jul 2025, and our return stay on 13 Jul to 15 Jul 2025, with a free upgrade, was Exceptional.

Really nice and perfect location

Tolle Lage und tolle Zimmer. Die Rooftopbar ist einen Besuch wert.

Receptionist was very rude and argumentative, even in front of the manager. She never acknowledged us when we arrived or while waiting in line.

Cleaning was good

Hotel is beautiful and in a great proximity to ideal locations. Able to walk to the market, space needle, and waterfront park with kids. However, it was recommended to us by hotel staff to use the self park behind the hotel to save some money versus valet. Our car was broken into, damage, theft and the hotel provided no compensation. They gave us a phone number for a window repair service and said good luck. Very frustrating when this hotel was $400+ a night while we were there.

Great location, friendly staff. Bottled water a bit pricey.

The front desk staff could use a bit more training- I received conflicting answers to questions asked. They do not have enough luggage carts and the customer service was mediocre at best- except for one waiter/ bartender at the downstairs restaurant who was friendly and excellent. You definitely need to read the small print around additional fees with valet parking being 65 per night and the additional daily downtown location fee. The location being walkable to pikes market and pier makes it worth the location fee. The wood fire pizza oven makes the entire hotel smell of smoke. The shower was wonderful and room was comfortable.

Love it! It's a great location close to everything! The front desk lady , was so sweet and went above beyond. I recommend stay here if wanna be close to Dowtown!

Air conditioning did not work and it was late when we got in. Told staff the next morning so no one else would have issues. Offered points for inconvenience.

Clean and comfortable.

Amazing rooms and staff. Everyone was helpful. Great facilities.

GREAT LOCATION FOR EXPLORING The Pike Street Market.

Air conditioning was not working in our room and they did not fix it.

The stay was good. I asked for towels and I never received them I left my black carhart jacket in the closet of my room 1003. And called and asked them if I could arrange to get it shipped to me and I have stiil not heard anything. A week later. I also left a phone charger and hair dryer, but I am more concerned with my jacket.

My husband and I watched a show at the Moore Theatre and the place is just a short walk to the theatre. Will come back

Great staff, large clean rooms and right next to pikes place