The Steward, Santa Barbara, a Tribute Portfolio Hotel

Hotel
8,4
/10
Mengesankan
111 ulasan

Kesan Menginap Tamu Lain

Karen
10,0
/ 10
I always enjoy staying at the Steward- it’s nice to be a ways away from the hectic traffic in Santa Barbara! Rooms are very nice - a bit pricey, but nice! Staff at check in are always super friendly and professional.
Lihat terjemahan
Kimberly
10,0
/ 10
Beautiful hotel. Clean and lovely pool and patio areas. Lots of staff they are doing a great job taking care of everyone.
Lihat terjemahan
tiffani
10,0
/ 10
Very nice and secluded. Excellent location. Staff was very accommodating. Would stay again
Lihat terjemahan
Area Akomodasi
Lihat Peta
5490 Hollister Ave, Santa Barbara County, California, United States, 93111

Fasilitas Utama

Selengkapnya
Akomodasi ini menawarkan fasilitas:
Kolam renang outdoor
Bar
Jacuzzi
Tempat parkir
Restoran
Penitipan bagasi
Taman
Pusat kebugaran
Area piknik
The Steward, Santa Barbara, a Tribute Portfolio Hotel adalah hotel di lokasi yang baik, tepatnya berada di Santa Barbara County. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar The Steward, Santa Barbara, a Tribute Portfolio Hotel

5490 Hollister Ave, Santa Barbara County, California, United States, 93111
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Lokasi


The Steward, Santa Barbara, a Tribute Portfolio Hotel adalah hotel di lokasi yang baik, tepatnya berada di Santa Barbara County.

Tentang The Steward, Santa Barbara, a Tribute Portfolio Hotel

Pengalaman menginap Anda tak akan terlupakan berkat pelayanan istimewa yang disertai oleh berbagai fasilitas pendukung untuk kenyamanan Anda.

Pusat kebugaran menjadi salah satu fasilitas yang wajib Anda coba saat menginap di tempat ini.

Tersedia kolam renang untuk Anda bersantai sendiri maupun bersama teman dan keluarga.

Manjakan diri Anda dengan menikmati fasilitas spa yang memberikan harga dan kualitas pelayanan terbaik.

Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.

Terdapat restoran yang menyajikan menu lezat ala The Steward, Santa Barbara, a Tribute Portfolio Hotel khusus untuk Anda.

The Steward, Santa Barbara, a Tribute Portfolio Hotel adalah akomodasi dengan fasilitas baik dan kualitas pelayanan memuaskan menurut sebagian besar tamu.

Pengalaman berkesan dan tak terlupakan akan Anda dapatkan selama menginap di The Steward, Santa Barbara, a Tribute Portfolio Hotel.

Semua Fasilitas di The Steward, Santa Barbara, a Tribute Portfolio Hotel

Lainnya The Steward, Santa Barbara, a Tribute Portfolio Hotel
Lainnya

Kegiatan Lainnya

  • Paket proposal romantis
  • Payung pantai
  • Jacuzzi
  • Kolam renang outdoor
  • Acara peluncuran anggur
  • Area piknik
  • Taman
  • Tenda di tepi kolam
  • Kursi berjemur tepi kolam

Umum

  • Perapian di lobby
  • Tempat parkir
  • Aula resepsi
  • Parkir (berbayar)
  • Teras

Makanan dan Minuman

  • Bar
  • Sarapan
  • Makanan ringan

Fasilitas Publik

  • OTHER
  • Restoran
  • Area bebas asap rokok

Servis Hotel

  • Fasilitas nikah
  • Penitipan bagasi
  • Resepsionis 24 jam

Konektivitas

  • WiFi gratis

Olahraga & Rekreasi

  • Pusat kebugaran

Kebijakan Akomodasi & Informasi Umum di The Steward, Santa Barbara, a Tribute Portfolio Hotel

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
  • Biaya untuk sarapan masakan setempat: sekitar USD 7–20 untuk orang dewasa, dan USD 7 hingga 20 untuk anak-anak
  • Biaya parkir sendiri di tempat terbuka: USD 32 per malam (fasilitas khusus untuk keluar/masuk)
  • Biaya hewan peliharaan: USD 150.00 per akomodasi, per masa menginap
  • Hewan pemandu tidak dikenakan biaya
  • Check-in lebih awal tersedia dengan biaya (tergantung ketersediaan)
  • Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit dan kartu debit; tidak menerima uang tunai
  • Kamar bebas bising tidak dapat dijamin
  • Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, alat pemadam api, pendeteksi asap, dan P3K
  • Properti ini menegaskan bahwa mereka mengikuti praktik sanitasi dari panduan Commitment to Clean (Marriott).
  • Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Resepsionis akan menyambut tamu saat kedatangan di properti. Tamu dapat memilih untuk membersihkan properti sendiri sebelum check-out, atau membayar biaya tambahan untuk pembersihan sebesar USD 50 saat check-out (jumlah persisnya bervariasi).

Hotel only accepts guests with minimum age of 21

Waktu Check-in/Check-out

Check-in:
16:00 - 00:00
Check-out:
Sebelum 11:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Waktu Check-In/Check-Out
Dari 16:00 - 00:00 - sampai 11:00
Ketersediaan Sarapan
Ya, hotel memiliki kamar yang menyediakan sarapan
Kamar yang tersedia di The Steward, Santa Barbara, a Tribute Portfolio Hotel
87
Lantai yang tersedia di The Steward, Santa Barbara, a Tribute Portfolio Hotel
2
Fasilitas lainnya di The Steward, Santa Barbara, a Tribute Portfolio Hotel
Paket proposal romantis, Payung pantai, Jacuzzi, Kolam renang outdoor, Acara peluncuran anggur

Pertanyaan yang sering ditanyakan di The Steward, Santa Barbara, a Tribute Portfolio Hotel

Kapan waktu check-in & check-out di The Steward, Santa Barbara, a Tribute Portfolio Hotel?
Waktu untuk check-in di The Steward, Santa Barbara, a Tribute Portfolio Hotel adalah mulai dari pukul 16:00 - 00:00 sedangkan waktu check-out paling lambat pukul Sebelum 11:00
Apakah The Steward, Santa Barbara, a Tribute Portfolio Hotel menyediakan sarapan?
Iya, The Steward, Santa Barbara, a Tribute Portfolio Hotel menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa The Steward, Santa Barbara, a Tribute Portfolio Hotel?
The Steward, Santa Barbara, a Tribute Portfolio Hotel memiliki 4.0 bintang
Ada berapa lantai yang tersedia di The Steward, Santa Barbara, a Tribute Portfolio Hotel?
The Steward, Santa Barbara, a Tribute Portfolio Hotel memiliki 2 kamar
Ada berapa kamar yang tersedia di The Steward, Santa Barbara, a Tribute Portfolio Hotel?
The Steward, Santa Barbara, a Tribute Portfolio Hotel memiliki 87 kamar
Lihat Semua

Review dari Tamu Lainnya di The Steward, Santa Barbara, a Tribute Portfolio Hotel

8,4
Mengesankan
Dari 111 review
Kebersihan

9,0

Kenyamanan Kamar

8,8

Pelayanan dan Fasilitas

8,8

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler The Steward, Santa Barbara, a Tribute Portfolio Hotel

Jumlah review per halaman
20
40
Review teratas
Lusine
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Dining too expensive. I indicated I wanted room service every night, it didnt happen until I had to additionally call to remind the front desk. I do like the hidden aspect of the hotel but it could have been better given the price tag.
Claudia
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Central air conditioning system did not work. A portable AC was provided but required maintenance each day. Overall great place to stay at; very clean and spacious rooms, equipped gym, heated pool and great customer service.
Maheshwari
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Nice quiet property and resort. The service was pretty bad. They always run out of towels at pool even though it was not crowded. They had sofa bed which was worst quality. They did not provide extra sheet, pillow or comforter. When asked, they dropped one item and forgot the rest. Even though we were family of four they put limited cups, coffee and other supplies including bathroom items. We would always run out and they won't pick the phone at desk. They had expensive parking and very expensive restaurants on site. Their discount is useless. Not many other options to eat closeby. They charged extra service charges at checkout which was not mentioned on Expedia while booking, however it was not significant amount. Overall experience was just okay. Was expecting a lot based on rating, pics and cost.
Read More
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
4,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

Property was beautiful, but care was much needed. AC didn’t work, faucet scalded you every time, and the knob in the shower was broken. The most obvious issue was that the staff clearly did not care about their work. Every time the room was cleaned something wasn’t replaced, took 15-20 minutes for get a round of drinks even though the bar had more staff than guests, breakfast was always understaffed and the service reflected it, had to ask the front desk for things multiple times.
Read More
Ana
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

We love this hotel, so it’s sad to leave negative feedback. This is the first time we’ve had a negative experience. The shower gel and conditioner bottles were empty, the first room we were given which we were told was a complimentary upgrade because we were celebrating a birthday did not have working AC. The room we were switched to, also didn’t have an AC that was fully functional either. When we turned it on it made a sound like a plane engine and it didn’t cool the room much, so we stuck to just the fan. The living room area tv also didn’t work. We didn’t want to keep calling the front desk, so we just let it go. Luckily our kiddos wanted to spend the majority of the day in the pool, so that was helpful.
Read More
Karen
10,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

I always enjoy staying at the Steward- it’s nice to be a ways away from the hectic traffic in Santa Barbara! Rooms are very nice - a bit pricey, but nice! Staff at check in are always super friendly and professional.
Kimberly
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

Beautiful hotel. Clean and lovely pool and patio areas. Lots of staff they are doing a great job taking care of everyone.
Hege H
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

Fint opphold en natt. Kjekt for barna med badebasseng, vennlige personell på hotellet.
Ricardo
8,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

O hotel é muito bonito, estruturado e conveniente, mas…… Ele fica encostado numa rodovia, de forma que, dependendo do quarto que o hospede recebe, a estadia pode ser boa, ou um desastre. Na nossa primeira noite no hotel decidimos comer no restaurante e já era tarde, porém, desistimos pois as mesas estavam imundas e, apesar de faltar 20 min para fechar (íamos pedir uma salada), eles só nos deram a opção de pegar nosso pedido numa embalagem de delivery e ir comer no quarto (que não dispunha nem de talheres, nem de copos). Por fim, a cereja do bolo, era o ar-condicionado. Nunca vimos nada parecido num hotel desse tipo. O sistema havia passado por uma reforma recentemente, porém era extremamente ruidoso, a ponto de ser impossível dormir com ele ligado. Nossa sorte é que, apesar de ser início de verão, o tempo estava agradável e pudemos manter o ar-condicionado desligado durante toda a nossa estadía. Apesar do hotel ser charmosinho, nós não voltariamos.
Read More
Harry
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

We recently stayed at The Steward, Santa Barbara, and overall, it was a lovely experience. The property is beautifully designed, with a relaxed, boutique vibe and lush landscaping that gives it a peaceful, retreat-like atmosphere. The rooms are spacious, tastefully decorated, and thoughtfully appointed with modern amenities. We especially loved the comfortable bed and stylish furnishings. The staff were friendly and welcoming, and the location is great - both a short drive to both the beach and downtown Santa Barbara while still feeling tucked away. However, we did encounter a significant issue with the air conditioning in our room. The unit was unbelievably loud — loud enough to make sleep nearly impossible. We were told this is a known issue with the newer systems, but unfortunately, there was no real solution offered aside from earplugs or a white noise machine. Since no alternate rooms were available, we had to turn the unit off and deal with the heat, which made for some uncomfortable nights. It’s disappointing that such a well-designed and otherwise high-end property would overlook something so critical to guest comfort. That said, we still enjoyed our stay and appreciate the overall experience. If they can resolve the A/C issue, this hotel would easily be a five-star rating.
Read More
Francia
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

I had an absolutely horrible experience the night before my wedding. Instead of feeling excited and joyful, I was met with frustration and disappointment. My husband’s room had no AC, and all maintenance did was bring a candle. We were told no other rooms were available due to overbooking, so nothing was done to resolve the issue. My room was just as bad—blood stains on the sheets, a leaking bathroom sink, a toilet that wouldn’t flush, and a broken shower. On top of that, I was made to wait at check-in (5:30 PM!) because “VIPs and elite members” had late checkouts and took priority. I felt completely unappreciated and unwelcome. When I addressed all of this with the GM, Robert, he was dismissive, rude, made excuses, and never once apologized. No compensation was offered, and no effort was made to make things right. The customer service was terrible from start to finish. This was supposed to be one of the most special nights of my life. Instead, it was stressful and upsetting. I will never stay with Marriott Bonvoy again.
Read More
tiffani
icon-Bisnis dan Wisata Liburan Keluarga
Bisnis dan Wisata Liburan Keluarga
10,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

Very nice and secluded. Excellent location. Staff was very accommodating. Would stay again
Luke
icon-Bisnis dan Wisata
Bisnis dan Wisata
8,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

If you’re looking for calm, quiet, elegant setting while being surrounded by greenery, this is your place. A beautiful and calming setting for a relaxing getaway. The rooms are wonderful and the walkable area is very pleasant as well. Big shout out to Gustavo who was extremely helpful in my booking and while on my stay!
Margaret
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 19 minggu lalu

Hotels.com verified review

The property is very nice. Room are comfy. Hotel wasn’t very busy and the restaurant and pool service was very slow….
Mackenzie
4,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

I got bed bugs and the water was cold to take a shower at night. Also hot tub was full of foam.
Lonnie
4,0
/10
Diulas 20 minggu lalu

Hotels.com verified review

Bath tub would not drain..
Brianne
icon-Perjalanan Bisnis Liburan Keluarga
Perjalanan Bisnis Liburan Keluarga
8,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

Perfectly close to ucsb
Andrew
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 22 minggu lalu

Hotels.com verified review

This facility was very nice, however, the AC in our room did not work the first night. It was very uncomfortable, requiring us to move rooms for the second night of our stay. The staff was very accommodating and helpful.
Annie
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 23 minggu lalu

Hotels.com verified review

The pool chaise cushions need to be cleaned. And the bean bag type cushions need to be replaced.
Crystal
icon-Wisata dengan Anak
Wisata dengan Anak
6,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

Its a kice property to relax and enjoy with the family
Jumlah review per halaman
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Lainnya 4 The Steward, Santa Barbara, a Tribute Portfolio Hotel

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
8,4
Mengesankan
Dari 111 review
Kebersihan

9,0

Kenyamanan Kamar

8,8

Pelayanan dan Fasilitas

8,8

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler The Steward, Santa Barbara, a Tribute Portfolio Hotel

Jumlah review per halaman
20
40
Review teratas
Lusine
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Dining too expensive. I indicated I wanted room service every night, it didnt happen until I had to additionally call to remind the front desk. I do like the hidden aspect of the hotel but it could have been better given the price tag.
Claudia
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Central air conditioning system did not work. A portable AC was provided but required maintenance each day. Overall great place to stay at; very clean and spacious rooms, equipped gym, heated pool and great customer service.
Maheshwari
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Nice quiet property and resort. The service was pretty bad. They always run out of towels at pool even though it was not crowded. They had sofa bed which was worst quality. They did not provide extra sheet, pillow or comforter. When asked, they dropped one item and forgot the rest. Even though we were family of four they put limited cups, coffee and other supplies including bathroom items. We would always run out and they won't pick the phone at desk. They had expensive parking and very expensive restaurants on site. Their discount is useless. Not many other options to eat closeby. They charged extra service charges at checkout which was not mentioned on Expedia while booking, however it was not significant amount. Overall experience was just okay. Was expecting a lot based on rating, pics and cost.
Read More
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
4,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

Property was beautiful, but care was much needed. AC didn’t work, faucet scalded you every time, and the knob in the shower was broken. The most obvious issue was that the staff clearly did not care about their work. Every time the room was cleaned something wasn’t replaced, took 15-20 minutes for get a round of drinks even though the bar had more staff than guests, breakfast was always understaffed and the service reflected it, had to ask the front desk for things multiple times.
Read More
Ana
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

We love this hotel, so it’s sad to leave negative feedback. This is the first time we’ve had a negative experience. The shower gel and conditioner bottles were empty, the first room we were given which we were told was a complimentary upgrade because we were celebrating a birthday did not have working AC. The room we were switched to, also didn’t have an AC that was fully functional either. When we turned it on it made a sound like a plane engine and it didn’t cool the room much, so we stuck to just the fan. The living room area tv also didn’t work. We didn’t want to keep calling the front desk, so we just let it go. Luckily our kiddos wanted to spend the majority of the day in the pool, so that was helpful.
Read More
Karen
10,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

I always enjoy staying at the Steward- it’s nice to be a ways away from the hectic traffic in Santa Barbara! Rooms are very nice - a bit pricey, but nice! Staff at check in are always super friendly and professional.
Kimberly
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

Beautiful hotel. Clean and lovely pool and patio areas. Lots of staff they are doing a great job taking care of everyone.
Hege H
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

Fint opphold en natt. Kjekt for barna med badebasseng, vennlige personell på hotellet.
Ricardo
8,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

O hotel é muito bonito, estruturado e conveniente, mas…… Ele fica encostado numa rodovia, de forma que, dependendo do quarto que o hospede recebe, a estadia pode ser boa, ou um desastre. Na nossa primeira noite no hotel decidimos comer no restaurante e já era tarde, porém, desistimos pois as mesas estavam imundas e, apesar de faltar 20 min para fechar (íamos pedir uma salada), eles só nos deram a opção de pegar nosso pedido numa embalagem de delivery e ir comer no quarto (que não dispunha nem de talheres, nem de copos). Por fim, a cereja do bolo, era o ar-condicionado. Nunca vimos nada parecido num hotel desse tipo. O sistema havia passado por uma reforma recentemente, porém era extremamente ruidoso, a ponto de ser impossível dormir com ele ligado. Nossa sorte é que, apesar de ser início de verão, o tempo estava agradável e pudemos manter o ar-condicionado desligado durante toda a nossa estadía. Apesar do hotel ser charmosinho, nós não voltariamos.
Read More
Harry
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

We recently stayed at The Steward, Santa Barbara, and overall, it was a lovely experience. The property is beautifully designed, with a relaxed, boutique vibe and lush landscaping that gives it a peaceful, retreat-like atmosphere. The rooms are spacious, tastefully decorated, and thoughtfully appointed with modern amenities. We especially loved the comfortable bed and stylish furnishings. The staff were friendly and welcoming, and the location is great - both a short drive to both the beach and downtown Santa Barbara while still feeling tucked away. However, we did encounter a significant issue with the air conditioning in our room. The unit was unbelievably loud — loud enough to make sleep nearly impossible. We were told this is a known issue with the newer systems, but unfortunately, there was no real solution offered aside from earplugs or a white noise machine. Since no alternate rooms were available, we had to turn the unit off and deal with the heat, which made for some uncomfortable nights. It’s disappointing that such a well-designed and otherwise high-end property would overlook something so critical to guest comfort. That said, we still enjoyed our stay and appreciate the overall experience. If they can resolve the A/C issue, this hotel would easily be a five-star rating.
Read More
Francia
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

I had an absolutely horrible experience the night before my wedding. Instead of feeling excited and joyful, I was met with frustration and disappointment. My husband’s room had no AC, and all maintenance did was bring a candle. We were told no other rooms were available due to overbooking, so nothing was done to resolve the issue. My room was just as bad—blood stains on the sheets, a leaking bathroom sink, a toilet that wouldn’t flush, and a broken shower. On top of that, I was made to wait at check-in (5:30 PM!) because “VIPs and elite members” had late checkouts and took priority. I felt completely unappreciated and unwelcome. When I addressed all of this with the GM, Robert, he was dismissive, rude, made excuses, and never once apologized. No compensation was offered, and no effort was made to make things right. The customer service was terrible from start to finish. This was supposed to be one of the most special nights of my life. Instead, it was stressful and upsetting. I will never stay with Marriott Bonvoy again.
Read More
tiffani
icon-Bisnis dan Wisata Liburan Keluarga
Bisnis dan Wisata Liburan Keluarga
10,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

Very nice and secluded. Excellent location. Staff was very accommodating. Would stay again
Luke
icon-Bisnis dan Wisata
Bisnis dan Wisata
8,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

If you’re looking for calm, quiet, elegant setting while being surrounded by greenery, this is your place. A beautiful and calming setting for a relaxing getaway. The rooms are wonderful and the walkable area is very pleasant as well. Big shout out to Gustavo who was extremely helpful in my booking and while on my stay!
Margaret
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 19 minggu lalu

Hotels.com verified review

The property is very nice. Room are comfy. Hotel wasn’t very busy and the restaurant and pool service was very slow….
Mackenzie
4,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

I got bed bugs and the water was cold to take a shower at night. Also hot tub was full of foam.
Lonnie
4,0
/10
Diulas 20 minggu lalu

Hotels.com verified review

Bath tub would not drain..
Brianne
icon-Perjalanan Bisnis Liburan Keluarga
Perjalanan Bisnis Liburan Keluarga
8,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

Perfectly close to ucsb
Andrew
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 22 minggu lalu

Hotels.com verified review

This facility was very nice, however, the AC in our room did not work the first night. It was very uncomfortable, requiring us to move rooms for the second night of our stay. The staff was very accommodating and helpful.
Annie
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 23 minggu lalu

Hotels.com verified review

The pool chaise cushions need to be cleaned. And the bean bag type cushions need to be replaced.
Crystal
icon-Wisata dengan Anak
Wisata dengan Anak
6,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

Its a kice property to relax and enjoy with the family
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