TownePlace Suites by Marriott Medford

Me and a buddy checked in here on a Saturday evening around 9:30 pm, and left 30 mins later not returning till approx. 2am. 30 mins upon returning to the room, already in bed for the evening received a call from the front desk that we were being asked to pack up and leave immediately. Of course I was very confused, so asked why. They stated they had been up to my room several times banging on the door, calling the room due to several noise complaints, even said they had the police come and knock on the door. I told them we hadn't been in the room all night, which they said "Yes we know, we saw you leave on the cameras and when you came back as well." I asked how we could have been too loud if we weren't even in the room, and they stopped me there and said either pack up, or we will have the police come. I asked them to please do. Police came, I asked if they were the same ones that supposedly came earlier as the front desk staff had stated, and the officers response was, "No, this is our first time out here tonight." Hotel staff wouldn't speak with me regarding these outrageous claims we were causing a disturbance, which we absolutely were not. Kicked out at 2:30 am, hotel still charged me, called and left several messages for their GM Tristan who never called me back. I travel very frequently for business over the last 20+ years and have never had even one noise complaint. I'm a Platinum Level Member with Expedia and have never once had a problem with a hotel like this.

Clean room, kitchen and bathroom. Had a decent breakfast spread too.

Close to shopping and places to eat. Nice big rooms which were very clean

Our stay was great. We were only there for about 9 hours to sleep. The “fold out couch” description was a little misleading. It was more of a futon that you fold out to a bed. It was a harder surface to sleep on but worked for my 7 and 8 year old. Breakfast was well stocked.

Great property, just know that the suites with the pull out sleeping couch is a hard futon type sleeping and has no mattress on it. So it is similar to sleeping on the floor. We had no choice since they were fully booked.

Grest

Great floor plan we got the 2 bedroom suite. However the carpet needs cleaning or refreshing. Smelt like settled dust and cat. Once I looked at the couch you can tell there was a cat scratching on the corner because the fabric was damaged.

It was a nice resting place while traveling from WA to AZ. Happy that they allowed pets.

It was nice and quiet

Close yo interstate

The hotel is a great place for families who want free breakfast and the option to make meals in your room. We had a two bedroom and it was plenty of room for us to work, sleep and hang out together. It’s close to everything in Medford.

This is an excellent property in a good location. Breakfast was typical and fine. My only issue was that I booked this property on the basis of the pet fee/policy. Upon checkout the fee was double. When I pointed this out, Expedia was blamed for not upgrading their info. A credit was given.

Cons: I reserved a queen 1 bedroom suite with a double sofa only to find out the double sofa was more like a brick bed. It folded out but there was zero mattress and just a hard, flat surface. Front desk told me it was part of their ‘renovation upgrade package’ and could only give us a couple extra blankets to cushion it. I ended up putting my kid in the tiny chair and having the other sleep on the sofa (not pulled out). It was comfier. So if you are looking to use the sofa ‘bed’ book elsewhere! Better off sleeping on the floor. The AC unit in the bedroom was insanely noisy and would make clicking noises like it was tripping. Worked great, but very annoying. Bed was super low to the ground and the pillows sucked. The road traffic was HORRIBLE. Usually I don’t mind it and can sleep through it but we were right up against the street and could hear every siren, revving engine and honk throughout the night. Pros: The breakfast was actually super nice and delicious. Kids had a blast in the pool and the area was very clean and safe. I liked having a full fridge/freezer and enjoyed being able to use streaming services in our room. But I don’t think I will be coming back. The $200 /night just doesn’t suffice.

Very noisy, mainly due to children running up and down hallways screaming at 11pm.

We met family here. We drove down to Medford the rest of the family up from California. Prime location and instead of 2 separate roons we where able to get 1 night in a 2 bedroom. Was lije an apt, beautiful place, comfortable beds.

Hotel is safe, friendly and clean. Lots of parking and I felt safe leaving my car there overnight. Rooms were spacious (we had a king), clean and up to date. Everything worked. Only issue we had was the noise. We were on the Walmart side and we heard every car that drove past. There are some noisy cars and drivers there, kept us up all night. But we would try it again in we needed to go through Medford again.

I love staying at Towne Place Suites. I always have a wonderful stay. The rooms are always clean and if I am traveling with a pet they are very pet friendly. I also like that I can cook in my room if I want. The hotel is moderately priced and I thin you get an excellent value for the price. Breakfast is included. Staff is very friendly. The alwags have a smile and seem to enjoy working there. Highly recommend.

It was a very nice property! The only negative was the BBQ wasn’t working well

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It was a bummer that there was a $50 pet fee and our dog was not a burden at all