Lestar Hotel Hanoi

Amazing staff who couldn’t do enough for me. Great, clean rooms in a good location and the free breakfast buffet is a bonus tool

The hotel was comfortable and clean. Location was very concurrent. The staff was extremely helpful and booked an airport car pick up service as well as car service for the following day. We really enjoyed the breakfast as well.

Perfect stay, super clean with really comfy bed

My only complaint is that the window did not open. Good breakfast clean room and hotel. Staff were great

Staff was great, room was spotless. Location was perfect.

Very cozy room, nicely designed, bright and clean, all hardware is in good condition, comfy bed, good breakfast on rooftop with open balcony, good location, near Hang Ma street, close to the main road going to the airport direction, will come back

The staff were so kind and helpful! The room was clean, comfortable, and modern. Breakfast had many options to fit everyone's needs but the pho stood out as a must have. The hot water heater had a small tank, but it wasn't a big deal. I'll definitely stay here again when I come back to Ha Noi

I can’t recommend this hotel enough the rooms are clean, breakfast is very good and the staff are excellent.

とてもリーズナブルなホテルです。 朝食付きでメニューも日替わり。 スタッフの方々も親切でした。 また宿泊したいホテルです。

Tout était parfait 👍 super emplacement, personnel top et la chambre impeccable. Petit point négatif les travaux en face de la rue mais le bruit n'est pas dérangeant le matin.

Staff very accomodating, hotel’s location excellent and kept very clean

きれいなホテルで受付の人　親切でした

朝食ビュッフェが美味しい。毎日違う料理があって良かった。

Support from the reception desk was fantastic. Great location and very clean, comfortable rooms

Very well presented and clean

Liked variety of food

This rating was not based on the actual hotel or staff itself as the hotel is beautiful with amazing furnished and large rooms, the staff are so helpful and nice and it’s in a great area however the hotel has a couple of serious noise issues going on at the moment. The first one being a new hotel being built on the opposite corner to it which had cement being delivered from 11:30pm till 02:30am one morning which was just rediculous noise and also the construction starts as early as 7am all week so expect to be woken up by it regardless of what rooms you are staying in. Yea this is temporary till the hotel is finished but it is worth noting and I was NOT informed of this work when I booked. The second noise problem which the hotel don’t seem to be able to sort due to no help by the local police is a man who lives across from the hotel who every morning at 6:30am starts to play very very loud music from a speaker out in the street. He proceeds to then just walk up and down the road with his dog. The noise is so loud it will wake you up. It’s like living across the road from a nite club. It’s such a shame as the hotel is amazing and I feel so sorry for the amazing staff as they say the police won’t stop him as they say it’s morning time and not nite time. I wouldn’t stay at the hotel again for these reasons but loved the hotel and everything about it including the amazing breakfast but to not be able to sleep beyond 6:30am is not good enough.

Staff was accommodating, breakfast included was good too. Only downside would be that we can hear the noise of our surroundings very clearly therefore, it didn’t feel like there was any privacy.

Highly commendable of the customer service by Ms Gigi. Speaks good English and efficient in check-in process when we checked in at 10pm (we had 6 rooms). She even help us to make reservation for our late dinner with a nearby restaurant. Hotel located at a very convenient location in old quarter with short walking distance to night market and Hoan Kiem Lake. Rooms are spacious and clean with good variety of breakfast spread.

Great clean room, friendly attentive staff