It was very good , great customer service and a lot security inside and outside. They had a great restaurant and the best coffee shop with the best flavor

Muy buena la atención al cliente. Los cuartos muy limpios y los restaurantes de lo Mejor.

Clean room, amenities good, room Service good, elevator was tricky, Breakfast amazing, staff amazing, laundry service the best. A couple of little things that didn’t work well of course!

Excelente

Muy buen servicio

Great hotel and staff

yes

Everything fine, excellent

El personal muy agradable

Todo el personal muy amable, yo pagué una habitación con balcón y era pequeña, nos tocó al final del pasillo, aún así, si regresaría. El desayuno es bueno, tienes demasiada variedad y si está rico.

I paid for a king size bed and I was given a full size bed and they wanted to charge me money for a family member to come visit me in my room.

The best

I had an issue with parking because they don’t aloud motorcycles in their parking lot. Terrible, I did ruin my day and my stay.

Excellent stay

Me encanta la atención, limpieza y amabilidad de todos los empleados del hotel.

Room nice fresh breakfast

Great customer service Mauricio very nice guy let us check out later than the regular time because our flight was at 6:30 pm

Me encanta porque la atención e instalaciones es excelente y muy bien comunicada en general

Hands down, Best Hotel in Cali.

Nice hotel, but it’s hold and needs some renovation.