I had a very disappointing experience at this hotel. The central air conditioning could not be adjusted from the room, and the in-room phone did not work, requiring guests to go downstairs to contact the front desk.
The front desk staff were unhelpful and initially refused to change my room despite strong unpleasant odors resembling a public restroom. I was only moved after escalating the issue through Expedia. The hotel also claimed they were fully booked.
My pregnant wife experienced significant discomfort, including persistent coughing due to poor air quality in the room.
Additionally, I found a nail in the room, which raised concerns about cleanliness and safety.
Overall, the experience did not meet basic hospitality standards.