Centrico

Esperaría instalaciones de primera en un hotel fiesta América

El agua de la regadera no sale caliente

Gran hotel

Buen desayuno

Personal de la tarde/noche del restaurante muy groseros. Cero amables.

Bien ubicado, habitacion limpia, desayuno completo aunque un poco elevado el precio.

Good

La habitación impecable, el personal súper amable, es mi hotel favorito desde hace años y seguirá siéndolo

Todo excelente. No puedo opinar algo negativo.

Overall, a good service.

no llevamos coche

Necesita renovación

Les falta una remodelación

Todo bien

Although the hotel had some positive aspects, our opinion is heavily influenced by the very poor service we had in the Fiesta club restaurant. At breakfast in particular the staff were extremely discourteous to us. We had to constantly ask and re-ask for basics like coffee or replacement cutlery and the staff appeared to do their best to ignore us even when we made it obvious we needed something. To be fair some restaurant staff were lovely on the evening service. We complained to the restaurant staff directly but felt so strongly we went to reception and asked for the manager to voice our frustration. After reception taking our complaint and promising to have the manager contact us there was no feedback to us in any form. This has left us feeling that the hotel does not care about its guests negative experiences. I do not normally rate a hotel if it is not exceptional but I feel so strongly about this negative experience I fell compelled to complete this review

La habitacion comoda y limpia, el personal muy amable, algunas areas del hotel requieren ser remodeladas pero la ubicacion es excelente y muy segura.

Camera pulita, buona colazione, personale gentile. Unici nei, struttura datata.

When checking in in the morning, they were less friendly than three weeks ago. Also, they were spraying some kind of scent near the elevator, and the fragrance was so strong that it gave me a headache.

Todo bien