Great location in downtown. Stuff is super friendly. Spacious room. Highly recommend.this hotel

Great location. Amazing rooms. Staff goes out of their way to help the best they can.

This hotel checked all the boxes for what we were hoping would be a fun weekend away as a family of four. We booked the king suite, which was a great setup with a pull-out couch in the main area. After checking in, we enjoyed the pool. Later that evening we noticed the room was quite warm so we turned down the thermostat. By the kids’ bedtime, it had become noticeably hotter, and we lowered it all the way to 15°C. Despite this, the room remained unbearably hot throughout the night. Our kids ended up sleeping on the pull-out couch in nothing but their underwear with flushed faces, clearly uncomfortable. I’m 7 months pregnant and already struggle with sleep, so the excessive heat and dryness in the room made for a very difficult night (including dealing with a bloody nose). In the morning, I brought the issue to the front desk and was told I was the second guest to report the same problem. I was informed the hotel operates on central air, so there wasn’t much that could be done, aside from offering fans or switching rooms. We decided to wait for maintenance to assess the situation before moving. Later, we were told the issue had been resolved, so we stayed in the same room. What was most disappointing was how this situation was handled. Despite a very uncomfortable first night and known issue with the room no effort was made to offer any form of compensation or discount. For what could have been a great stay, this left a lasting negative impression.

Quick, easy clean

Did not have breakfast however hotel staff is amazing. Hotel is great. There were kids in the hallway and we didn't hear them until out of our room. Please don't believe Expedia when they say there is ONSITE parking or Airport shuttle for this hotel as there is not. The valet parking was totally worth it.

Overall amazing

Great experience

Awesome!

Loved the room. Hot tub and pool were nice too!

The staff were amazing. So helpful.

Staff was very friendly and check-in was cery easy. Room was very nice and comfortable. Enjoyed our stay. Location is great, close to waterfront.

Pool was clean. We all enjoyed hours in the pool.

Great spot. The beds are great. The staff is awesomw. I thinking famili

Yes kids loved the pool and hot tub

Staff were fabulous- helpful and then some. Amenities were so-so. Room was nice and clean. Plus - the guest laundry was a great surprise. But no parking, charging for water these days?(!) and charging for “premium” wifi are all very dated practices, just as much of the place looks dated. Pool was too cold to enjoy

Extra friendly staff, spacious room

Awesome

Clean, large rooms and pleasent staff.

Large rooms with separate sitting area and bedroom. The free cookies on arrival is great :)

The room was great, lots of space. The desk staff were very friendly and helpful. We will certainly be back.